• Personally manage payment reconciliation, chargeback processing flows, vendor oversight, and escalation response across Karbon's US payment flows. • Serve as the internal subject matter expert on Stripe — monitoring performance, troubleshooting transactions where needed, and flagging anomalies. • Design, document, and maintain SOPs for all payment operations functions — with a clear eye toward what can be systematized, templated, or automated. • Implement controls and workflows that are audit-ready and scalable as volume grows. • Actively identify repetitive or high-volume operational tasks and lead efforts to automate them using AI tools (including Claude) and workflow tooling. • Partner with Engineering and Product to embed automation into Karbon's payments infrastructure where manual processes currently live. • Own the day-to-day relationship with Stripe and any future payment partners — monitoring SLAs, escalating issues, and ensuring reliability. • Work closely with Finance to ensure payment revenue, processing fees, and margin are accurately captured and clearly communicated. • Build and maintain the dashboards and reporting that give leadership real-time visibility into payment economics. • Maintain awareness of applicable compliance requirements (PCI-DSS, ACH rules, CCPA) and ensure operational processes stay aligned. • Partner with Product and Engineering to surface operational insights that inform roadmap decisions. • Support CS and Implementation teams by providing payments expertise that improves the client onboarding and billing experience.

• Managing the day-to-day Fixed Income Ops workflow, primarily working with the repo desk allocating and managing financing positions. • Mitigating credit risk by monitoring Treasury and MBS exposure and funding margin calls through cash and collateral. • Oversee trade monitoring and reconciliation of the firm’s repo positions to minimize settlement risk and ensure prompt settlements. • Ensure Repo trading activity is accurately imported into the back-office system and submitted to DTCC. • Serve as a liaison between both internally (Front Office, Middle Office, Risk) and externally (custodians, counterparties, 3rd party vendors, etc.). • Optimize end-of-day balances at both BMO and BNY banks. • Maintain and update financial records for management team. • Support with MBS rolls, pairoffs, confirming voice broker trades, and the opening and closing of new trades. • Verify GCF trade details and reconcile them with DTCC records. • Opportunity to contribute to a variety of projects focused on optimizing trade workflows and advancing new technology. • As a close-knit team, we’re looking for someone who can grow alongside us and contribute to our continued success. • This is a remote, desk-based position, but given its trading floor nature, it requires constant connectivity and real-time communication to stay fully engaged with the team and market activities.

• Partner with the CEO to operationalize the company’s strategic priorities into clear, measurable goals. • Build the company’s annual and quarterly planning framework — ensuring every department is aligned and accountable. • Lead cross-functional operating rhythms (weekly, monthly, quarterly) that drive execution and transparency. • Connect strategy to systems, metrics, and daily actions across all teams. • Architect scalable processes across all departments to support rapid growth without losing quality. • Implement company-wide SOPs, reporting structures, and performance frameworks. • Oversee the design and improvement of workflows, dashboards, and automation tools that enhance productivity. • Continuously evaluate and refine systems for efficiency, clarity, and scalability. • Manage and mentor department leaders across Operations, Finance, and People. • Build an accountable leadership culture that emphasizes ownership, communication, and execution. • Oversee recruiting, onboarding, and training systems that ensure the right people are in the right roles. • Own company-wide efficiency, margin, and resource utilization targets. • Collaborate with Finance on forecasting, budgeting, and performance reporting. • Use data to identify bottlenecks, anticipate risks, and make operational decisions proactively. • Establish KPI frameworks that make performance visible, actionable, and accountable. • Build dashboards that provide real-time visibility into execution across all business units. • Create an operating system that scales — one that leaders trust, teams understand, and data validates. • Maintain a balance between speed and precision, ensuring decisions are both informed and executed quickly.

• Participate in the planning and implementation of the assigned community’s marketing plan • Assist with leasing responsibilities to maximize occupancy • Maintain an excellent customer service relationship by adhering to the Peak Simply Service Standards • Maintain up-to-date knowledge of Company policies & procedures • Assist in conducting training for property staff on Company policies & procedures • Assist and complete Peak Leasing Experience with leasing staff • Interview candidates for onsite positions and participate in the recruitment of new hires by making recommendations to the Property Manager/Regional Manager • Assist in conducting training for part-time leasing consultants and property staff • Assist in scheduling and managing part-time leasing consultants while working at a particular property • Assist in addressing employee-related issues • Assist in conducting performance appraisals for part-time leasing consultants and property staff • Participate in property inspections, quarterly, move-in, and move out • Assist the Property Manager or Regional Manager in supervising maintenance staff, and when necessary, directly scheduling property repairs with outside contractors • Monitor maintenance service responses to ensure a high degree of resident satisfaction • Coordinate preparation and processing of leases and related paperwork for approval by Property Manager or Regional Manager • Ensure accurate record retention and property compliance with record retention policies for approval by Regional Manager • Perform various administrative tasks as needed • Assist in preparation of weekly and monthly reporting requirements • Responsible for helping property meet budgeted revenues, expenses, and Net Operating Income • Address complaints and resolve issues in a timely and professional fashion • Serve as the primary manager of the property in the absence of the Property Manager or Assistant Manager; Fill in for open positions as necessary