Role Description The IT ERP Business Analyst is responsible for supporting the implementation, analysis, and continuous improvement of the organization’s ERP (Enterprise Resource Planning) system. This entry-level role involves: - Assessing functional requirements - Assisting in the installation of ERP technologies - Providing support to ensure cross-functional access to ERP systems The Analyst will work closely with consultants, vendors, and internal teams to align business processes with ERP modules and deliver essential training to end users. Qualifications - Education: Bachelor's - Experience: 0 to 2 years of experience in ERP systems, business analysis, or a related area, demonstrating an understanding of ERP implementation and support - Travel: Up to 75% and ideal candidate will live near a major Midwest airport - Remote role Requirements - Assess and document functional requirements, collaborating with departments to ensure that ERP technology meets business needs - Initiate and assist in ERP technology installations, supporting integration to align interdepartmental processes with ERP modules - Work closely with consultants, vendors, and IT specialists to facilitate ERP system configuration, testing, and installation - Ensure cross-functional access to ERP systems by mapping business processes to ERP modules - Administer user acceptance testing (UAT) to verify system functionality and data accuracy, providing feedback for adjustments as needed - Possess foundational knowledge of ERP languages and coordinate with programmers and other specialists on file design, testing, debugging, storage, and access - Act as a liaison between technical and non-technical teams, facilitating clear communication to address ERP system-related inquiries - Develop, document, and deliver training materials to end users, ensuring they are well-equipped to use ERP systems effectively - Provide initial system support following implementation, addressing basic issues and escalating more complex ones to senior staff - Complete all required documentation accurately and thoroughly, maintaining clear records of installations, configurations, and training - Adhere to 5S standards to maintain an organized workspace, supporting a productive and efficient work environment - Follow all Safety, Environmental, and Quality policies and procedures, ensuring compliance with organizational and regulatory standards - Perform other duties as assigned to support ERP system functionality and continuous improvement Company Description

• Analyze the AI Agentic framework (initially focused on Relay, with potential scope for Midgard and other applications) to determine what should be deployed, newly built, or adapted for specific accounts and use cases. • Identify process gaps and areas that can be optimized with AI tooling; collaborate with product and development teams to design new tools and agentic workflows. • Conduct investigations and analysis of failed AI prompts to identify root causes and improvements. • Pilot new AI agents for upcoming programs, test outputs, and optimize prompts to improve results. • Monitor production daily and track the status of deployed AI agents. • Identify gaps and propose enhancements to strengthen overall AI-enabled workflows. • Collaborate closely with the development team to iterate, refine, and implement improvements. • Improve prompts for AI agents based on agent results and ongoing analysis of system health. • Map and analyze existing workflows across business units, identifying inefficiencies, inconsistencies, and edge cases. • Develop and maintain clear, detailed documentation—process maps, SOPs, functional requirements—suited for both business and technical stakeholders. • Identify opportunities for standardization and automation, working with engineering and product teams to define what should be automated, how, and why. • Support the development of logic and structured inputs for intelligent systems (including rule-based and language model-based automations). • Leverage SQL and other data tools to validate assumptions, quantify opportunities, and measure the impact of changes. • Collaborate across functional teams to ensure new processes are both operationally sound and aligned with data architecture and systems. • Contribute to maturing the overall process discipline within the org by introducing structured methods and mentoring others informally through collaboration.

Support project delivery through transparent reporting and data-driven insights, prepare financial forecasts and project summaries, and ensure effective collaboration with various departments to optimize processes and strengthen project governance.

Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable? Join our Team! Business Change Consultant Join us as a Business Change Consultant at Dedalus, one of the World’s leading healthcare technology companies, remote working in UK to do the best work of your career and make a profound impact in providing better care for a healthier planet. What you’ll achieve As a Business Change Consultant you will be part of our highly successful delivery team, providing business change support and quality assurance through understanding and experience of project management methodologies and frameworks and change management processes. Working with an extended highly skilled team, you will be making a profound impact throughout the healthcare sector. You will: - Establishing and implementing processes to measure and deliver benefits. - Working with the client to define current and future state processes. - Identifying and evaluating work that requires business change through experienced business process mapping and modelling - Work with project delivery teams to clarify requirements and liaise with the business concerning requirements to define and evaluate solution proposals for viability and appropriateness. - Agree and document the scope, requirements and technical and business constraints of work requiring business change to deliver the project. Take the next step towards your dream career At Dedalus Life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Take the next step in your career that will make a profound impact. Here’s what you’ll need to succeed: Essential Requirements - Experience and knowledge of business change management principles, methodologies, and tools - Exceptional communication skills, both written and verbal - Ability to influence others and move toward a common vision or goal. - Flexible and adaptable; able to work in ambiguous situations. - Problem solving and root cause identification skills. - Experience and knowledge of project management approaches, tools and phases of the project lifecycle Desirable Requirements - Change management certification or designation desired. - Healthcare Transformation or Clinical expertise desired. We are Dedalus, come join us Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities. Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day. Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus. Application closing date: 7th May 2026 Our Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognise that we have improvements to make and, on this journey, we must remain authentic and realistic but also ambitious. Our diversity & inclusion commitment – Dedalus Global Life Flows Through Our Software #LI-FP1 #LI-Remote