Workyard is a growing startup developing an industry changing workforce management SaaS solution for the construction industry. In a market where $300 billion is spent annually on labor, we are fundamentally transforming the experience for both companies and workers by adding trust, transparency, and modern technologies to the work management process. We are seeking a Software Implementation Specialist to join our Customer Success team and be a critical interface to our clients. As an expert in product and the customer journey, you will onboard new clients onto the Workyard platform and serve as a primary point for customer on-boarding and ongoing support. You will strive for excellent customer support outcomes, and ensure key performance metrics are monitored and achieved to the highest level of customer satisfaction. This position is 100% remote, and business hours will be CST. Compensation: $70,000 - $80,000 base + benefits + equity Final compensation may vary based on experience, qualifications, and applicable wage laws. Responsibilities - Learn and deeply understand the Workyard product, features and roadmap - Onboard new clients onto the Workyard platform - Primary contact for all customer support inquiries that are escalated and not answered by automated support tools - Manage and improve content in the automated support tools to improve customer self service capability utilization - Ensure timely and accurate resolution of customer inquiries and issues - Manage and track issue escalations to engineering or within customer success - Improve performance by raising efficiency and exploring new technology and process improvements - Provide valuable feedback to the product team based on customer experience and issues - Assist with special projects as needed Requirements - 5+ years experience in Implementation for a SaaS solution - Understanding of business process and data mapping - Strong analytical and problem-solving abilities, with proficiency in troubleshooting and identifying multiple options for resolution - Excellent communication and problem-solving skills - Multi-tasking abilities - Adaptability to a fast paced, and constantly changing environment - Aptitude and appetite to learn new technologies - Patience when handling tough cases or clients - Bonus points for domain knowledge in payroll applications or the construction industry Benefits Comprehensive benefits including Aetna medical, dental, and vision coverage, Flexible Spending Accounts (FSA), Teladoc virtual care, One Medical membership, Kindbody family-building support, an Employee Assistance Program, 401(k) retirement plan through Empower, and pre-tax commuter benefits (for those based in our San Francisco office). Equal Opportunity Employer Workyard is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. Accommodations Workyard is committed to providing reasonable accommodations for individuals with disabilities during the hiring process. If you require assistance or accommodation, please contact us so we can support you.

About The Role Dispensed is building the infrastructure that lets patients across Australia, New Zealand, and the UK access healthcare that has historically been hard to reach, and the Staff Software Engineer role sits at the centre of that work. At this level, you will set the technical direction for a meaningful slice of the platform, making architectural decisions that will shape how the product scales and how quickly teams can ship. This is not a role where you inherit a fixed system and maintain it; the platform is still being shaped, and you will have a genuine hand in defining what it becomes. If you care about building software that has a direct effect on patient outcomes, and you want the scope and trust to lead that work without needing approval on every trade-off, this role is worth a serious look. What You Will Do - Define and drive the technical architecture across your domain, including decisions on data design, service boundaries, and third-party integrations that will be lived with for years. - Identify systemic risks in the platform before they become production problems, then lead the work to resolve them, whether that means proposing a re-architecture, building shared tooling, or setting a new standard for how teams approach a problem. - Lead complex, cross-team initiatives from ambiguous brief to shipped product, creating clarity on approach, sequencing, and dependencies so that multiple engineers can move in parallel without losing coherence. - Write technical design documents that drive alignment across teams and bring product managers and senior stakeholders into consequential decisions without requiring them to understand every implementation detail. - Actively coach senior engineers on what ownership, quality, and delivery look like at the next level, including honest conversations about where they need to grow. - Bring a commercial lens to technical decisions, weighing infrastructure cost, regulatory exposure, and time-to-market alongside correctness and elegance. - Represent engineering as a business partner in cross-functional discussions, raising systemic issues clearly and pushing conversations toward resolution rather than leaving problems to accumulate. What You’ll Need Required: - 8+ years of software engineering experience, including senior/staff-level ownership. - Proven experience defining and evolving architecture across systems or teams. - Strong full-stack background (Python, TypeScript/JavaScript, or similar). - Experience designing and scaling distributed systems, APIs, and integrations. - Solid cloud and deployment experience (AWS, Vercel, or similar). - Track record of leading cross-team initiatives and driving technical alignment. - Strong engineering judgment balancing quality, speed, and business impact. - Excellent communication skills, including during technical design writing. Highly Valued: - Experience setting technical direction or standards across teams. - Background in regulated environments (e.g. healthcare, fintech). - Experience with platform modernisation (migrations, consolidation). - Understanding of security, patient data privacy, or healthcare systems. What We Offer - Work From Anywhere in Australia. 🌍 - A competitive salary and awesome benefits package. 💰 - A supportive and positive work environment. 🌟 - Opportunities to grow and develop your career. 📈 - Opportunity to transform lives through alternative medicine. 💡

At Backcountry, our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport and, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. As a Buyer Soft Goods, Footwear, you'll own the full lifecycle of a high-volume footwear category—from building seasonal assortments and managing vendor relationships to driving inventory performance and leading a small buying team. You'll bring together market instincts, analytical rigor, and a growing AI toolkit to make fast, well-informed decisions that directly impact revenue across our portfolio of brands. This position will report into the Senior Director of Merchandising. What you get to do: - Assortment Building: Sources & assesses merchandise for the Backcountry customer, taking into account market trends as well as current & historical selling history - Vendor Relationships & Negotiations: Actively fosters/creates vendor relationships, negotiates discounts, terms, and promotional windows - PO Management: Creates spreadsheets for SKU/PO worksheet creation, builds POs (Qty/Dollar/Style Allocation, Size/Color Breakout) under fast deadlines and ensures submission to vendors - Promotions: Works closely with Marketing to create a selling strategy for inventory, brainstorms promotion concepts, identifying types of promotions and building calendar with marketing, reviews and reacts to performance, reviews boosting/sort order for promotions, ensures our assortment is visually merchandised to maximize sales - Inventory Management: Reviews SKU/Brand/Category performance for future opportunities, establishes receipt flow, sets sell-through targets, works with Planning on an exit strategy for slow movers. Manages inventory through ASAPs (re-orders) and Edits (order reductions) - AI-Powered Productivity: Applies AI tools across day-to-day work—from summarizing performance data and surfacing trends, to automating repetitive tasks and drafting assortment storytelling and content. Comfortable prompting general-purpose AI tools, evaluating and validating output, and integrating AI into workflows in ways that sharpen decision-making rather than shortcut it - Team Management: Ensures utilization and development of Associate and Assistant Buyer(s), works closely with Planning partner and departmental team to ensure all initiatives and goals are met What you bring:   - 3–5 years of Buying experience necessary; e-commerce and/or industry experience preferred - Pro-active and decisive, can make informed decisions quickly in a fast-paced environment - Strong analytical skills; effective negotiator - Excellent organizational skills and extreme attention to detail - Outstanding time management skills; ability to prioritize competing tasks/initiatives - Team player with excellent written and verbal communication skills - Firm understanding of Retail Math and Fundamentals - Proficient in Microsoft Office (proficiency in Excel a must) - Comfortable with AI tools (ChatGPT, Claude, Copilot, or similar)—able to prompt effectively, validate outputs critically, and identify where automation can remove friction from routine work; genuine curiosity about how AI is evolving and eagerness to grow with it - Willingness and ability to travel as needed What’s in it for you? Joining Backcountry isn’t just about having a seat at the table—it’s about helping redesign the table entirely. You’ll be challenged, stretched, and supported as you grow faster than you thought possible. In addition to competitive compensation, we offer:  - Executive Access: Work directly with brand CEOs and senior leadership, solving real business problems and earning mentorship from top operators.  - AI-First Skill Building: Get hands-on with the most advanced AI tools in the market. From automation to prompt engineering, you’ll build a modern tech stack that sets you apart in any industry.  - Accelerated Career Path: High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands.  - Competitive benefits: Paid time off policies, 401(k)/RRSP match, medical/dental/vision and a variety of supplemental policies, and employee discounts at our portfolio companies Our interview process: - 📞 Step 1: If you align with our vision and meet the qualifications, we’ll reach out to schedule a conversation and introduce Backcountry.  - 🧠 Step 2: You’ll complete a short AI or product-building challenge so we can understand how you approach problems and execution.  - 💬 Step 3: Participate in deep-dive interviews with Backcountry leadership focused on your experience, product mindset, and operational thinking.  - 📩 Step 4: Offer. We’ll move fast for the right candidate.  $85,000 - $100,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Our preference is for candidates who reside near our hubs in Toronto, Ontario. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.

Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you! Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children. Step Up For Students offers an excellent benefits package: SUFS Total Rewards Medical - HSA/FSA - Dental - Vision Company Paid Disability - Life Insurance 401K Match - Tuition Reimbursement Generous Time off Policy - Professional Development JOB SUMMARY The Software Development Manager is responsible for leading a team of software developers and ensuring the successful delivery of software solutions within a cloud-based environment. Although this role is not hands-on in coding or architecture, the manager must have a strong technical foundation and the ability to understand code, systems, and architectural decisions. The position is primarily managerial and focused on people, delivery, and collaboration. The manager works closely with cross-functional teams, including QA, Infrastructure, Product Management, and other engineering leaders, to ensure alignment, support effective delivery, and maintain high engineering standards. The environment is fully cloud-based using Microsoft Azure. KEY RESPONSIBILITIES - Manage, mentor, and support software developers, senior developers, and team leads. - Facilitate professional growth through continuous feedback, coaching, and development plans. - Conduct performance evaluations and guide career development discussions. - Handle conflict resolution, performance concerns, and feedback cycles. - Promote a positive engineering culture focused on collaboration, quality, and accountability. - Encourage the adoption of engineering best practices and standards. - Set individual and team goals, conduct performance evaluations, and facilitate career development discussions. - Work closely with QA, Delivery, Infrastructure, and Product teams to ensure smooth end-to-end delivery. - Participate in discussions with Product Managers, UX, and business stakeholders to align expectations and priorities. - Communicates progress, challenges, and needs to leadership and partner teams. - Support cross-team alignment and help remove blockers or dependencies during delivery. - Assist in project requirement gathering, technical specifications, effort discussions, and roadmap planning. - Contribute to identifying risks and dependencies, while partnering with Product Managers and other leaders to address them. - Support release planning and help coordinate delivery timelines across teams. - Ensure the team follows Agile processes and participates effectively in ceremonies such as sprint planning, reviews, and retrospectives. - Monitor project timelines, budgets, and resource allocation to ensure successful delivery. - Review and understand system designs, architectural decisions, and code approaches. - Provide input into architectural discussions when appropriate and give feedback based on experience. - Ensure adherence to engineering standards, code quality practices, and architectural guidelines. - Support developers in understanding system behavior, distributed systems patterns, and cloud native concepts. - Help identify risks related to security, privacy, and handling of PII data. - Stay informed about cloud technologies, especially Azure, and modern engineering trends. - Track team performance and key delivery indicators. - Lead or contribute to process improvement initiatives to increase efficiency and quality. - Collaborate with Product Management on long-term planning and contribute to the technical roadmap. - Support DevOps practices, including automation, pipelines, and coordination with Infrastructure teams. EDUCATION & EXPERIENCE REQUIRED: - Demonstrated success and a proven track record of professional/life experience in specific job functions, projects, industries or military service can substitute for professional experience and/or formal education requirements. - Bachelor’s degree in Computer Science, Software Engineering, or a related field - 7+ years of experience in software development, with at least 4 years in a management role. - Solid understanding of programming languages (C#, Python) - Proficiency in SQL and Database Technologies - Proficiency in Cloud Computing and Technologies preferably Microsoft Azure - Proficiency in Azure DevOps or similar tools - Experience working with distributed systems, microservices, or cloud-native architectures. - Familiarity with DevOps practices, including automation, CI/CD pipelines, and collaboration with Infrastructure teams. - Strong understanding of Agile methodologies and participation in Agile ceremonies. - Excellent communication and leadership skills, with the ability to engage both technical and nontechnical audiences. - Proven ability to coach, delegate, empower, and guide teams through challenges. - Background in microservices, REST APIs, and systems integration. PREFERRED: - Master's Degree - Experience with developing and delivering eCommerce Platforms and/or Online Marketplaces - Knowledge of security best practices and handling sensitive or PII data KEY COMPETENCIES - Conflict resolution and constructive feedback. - Delegation, empowerment, and team enablement. - Ability to drive alignment across teams and stakeholders. - Strong decision-making and prioritization skills. - Maintain a high-performing engineering team. - Drive continuous process improvements to support better delivery outcomes. - Collaborate closely with Product Management on priorities and planning. - Contribute to the long-term technical roadmap and engineering strategy. - Ensure that engineering practices support reliability, quality, and security. CORE VALUES Step Up For Students believes strongly in two key core values to carry out their mission of “We empower families to pursue and engage in the most appropriate learning options for their children.”: - Everyone is an asset. - Every event is an improvement opportunity. To maintain a positive and effective organizational culture, employees are expected to demonstrate these two core values in their everyday work. WORKING CONDITIONS & EQUIPMENT USE - Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions. - Valid driver license with proof of insurance. - Must be able to lift up to fifteen (15) pounds. - Frequent use of office machines to include telephone, computer, and printer. Step Up For Students is an equal opportunity employer committed to diversity & inclusion in the workplace.