• Conduct marketing and customer research to inform strategy • Support the development and execution of marketing campaigns • Manage and grow social media presence • Assist in updating and improving website content and performance • Help design and implement a customer loyalty and referral program • Contribute to Go-To-Market strategies and new product marketing initiatives • Support SEO/SEM efforts and business development activities • Play a direct role in driving customer adoption and positioning SupportPay as a leader in the child support and co-parenting space.

• You become the go-to partner for sales, someone they trust, rely on, and want in every planning conversation • You create thoughtful, high-quality experiences (events, dinners, customer moments) that feel personal • You help turn big ideas into simple, repeatable programs that drive real pipeline • You bring focus and clarity to territory marketing, aligning efforts to the accounts and regions that matter most • You use Salesforce and data to connect the dots between marketing activities and revenue impact • You help us show up in the market in a way that feels authentic, helpful, and distinctly Fleetio • You test, learn, and improve, building a field marketing motion that gets better every quarter • You find creative ways to break through the noise without overcomplicating things • You help us build stronger relationships with customers and prospects, not just leads, but real people

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action. Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title. Follow us on Glassdoor and LinkedIn! The Client Success Team at Alkami is dedicated to supporting clients throughout their journey, ensuring they achieve maximum value from our innovative products and services. As a Client Success Manager II, Segmint Data & Marketing – Onboarding & Adoption, you focus on helping new and expanding clients successfully onboard to the Segmint Data & Marketing platform and rapidly ramp up to confident, self-directed usage. You serve as the primary consultative partner from client kickoff through early adoption, coordinating onboarding activities, delivering tailored training, and driving time-to-value so clients are ready for a smooth handoff into long-term strategic management. In this role, you will primarily manage a structured portfolio of onboarding projects, maintain a secondary book of business, ensure clients know how to use the platform to achieve their marketing and growth objectives, and minimize friction in the early stages of the client lifecycle. Essential Duties & Responsibilities - Serve as the primary Client Success point of contact for new Segmint Data & Marketing clients from kickoff through go-live and early adoption, including ownership of a secondary book of business demonstrating overall solution value ROI. - Partner closely with Implementation, Data Integration, and other internal teams to coordinate client success deliverables. - Lead or co-lead client kickoff and discovery sessions to clarify objectives, use cases, marketing programs, and success criteria. - Track and communicate status, risks, and next steps with both clients and internal partners to keep onboarding and client adoption on schedule. - Validate that key elements of the client environment (data feeds, configurations, user access, initial campaigns, etc.) are in place prior to training and go-live. - Collaborate with Implementation and technical teams to confirm readiness for production launch and mitigate risks before go-live. - Develop and deliver structured training sessions for client stakeholders (admins, marketers, analysts, day-to-day users) tailored to their use cases including how-to guides and best-practices checklists. - Host office hours, Q&A sessions, and working sessions to reinforce learning, answer questions, and demonstrate practical workflows in the platform. - Assess client checkpoints using the data and marketing platform to drive self-sufficiency and reduce reliance on ad hoc help. - Monitor product engagement and early health metrics for new clients, using data to identify adoption gaps, risks, and “quick win” opportunities. - Guide clients through initial campaign setup and activation, ensuring efforts align with their marketing strategies and measurable goals. - Conduct early-stage check-ins that connect platform usage to emerging value, reinforcing ROI and next-step priorities. - Prepare a concise but complete transition package for the long-term Strategic/Senior CSM (e.g., key contacts, objectives, current campaigns, strategy, risks, and “path to green” actions). - Lead or participate in a formal handoff meeting that includes the client and the receiving CSM, clearly explaining roles, expectations, and upcoming milestones. - Maintain accurate, up-to-date records of onboarding history, decisions, and success plans in Customer Success tools (e.g., Gainsight, Salesforce, Jira). - Contribute feedback and insights to refine onboarding playbooks, templates, and standard operating procedures for the Data & Marketing solution including collaboration with internal teams to improve the end-to-end onboarding and adoption experience. - Participate in internal initiatives that increase scalability, reduce time-to-value, and strengthen the overall Client Success motion. - Be willing to travel up to 25% as needed to meet client and business requirements. Required - Experience working directly with B2B clients in a consultative, relationship-oriented role. - 3–5+ years of relevant experience in Client Success, Account Management, Marketing Strategy, Implementation, or related client-facing roles. - Familiarity with digital marketing tactics (e.g., email, programmatic, targeting, segmentation) and how data informs campaign strategy and measurement. - Demonstrated ability to explain technical or data-driven concepts in clear, business-friendly language to non-technical stakeholders. - Proven success in managing concurrent projects, deadlines, and stakeholders with a high degree of organization and follow-through. - Strong communication and presentation skills, including comfort leading client meetings, training sessions, and onboarding workshops. - Proficiency using Customer Success and collaboration tools (e.g., Gainsight, Salesforce, Google Workspace, Jira, Confluence, Slack). - Ability to ramp up quickly and perform in a fast-paced, evolving environment while maintaining a high level of client service. Preferred - Experience with financial institutions, digital banking, or fintech solutions. - Hands-on exposure to data-driven marketing platforms, marketing automation tools, or customer intelligence solutions. - Familiarity with financial technology The salary range for this position is: $81,000 - $90,000 Cool Things to Know Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more. Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment. Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding. Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington. The Important Stuff Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages. #LI-REMOTE

Coral Connect, LLC (“Coral”) is a technology-enabled service provider focused on reducing healthcare costs through intelligent data management, pharmacy optimization, and value-driven sourcing. Our mission is to make specialty care more accessible, efficient, and equitable by improving operations at community care organizations, infusion centers, and specialty providers. Job Overview: We’re looking for a hands-on, resourceful Strategic Marketing Manager to join our team, leading marketing strategy and execution for a leading healthcare services and technology organization. The ideal candidate has a healthcare background, is a self-starter who thrives in remote capacity, is comfortable juggling priorities, and brings strong expertise in managing social, writing, website, design, event, and sales/communications support. Responsibilities: Your key responsibilities will include: - Manage and update company website, ensuring content is fresh, accurate, and aligned with brand standards - Own and execute social strategy across platforms, growing followers, increasing engagement, and driving thought leadership - Collaborate closely with internal and external stakeholders to create thought leadership content (blog articles, videos, etc) - Bring marketing pieces to market from start to finish, including research, strategy, writing, design, distribution and measurement - Optimize website content and social posts using SEO and keyword best practices - Manage digital campaigns using marketing tools like HubSpot - Contribute to email campaigns, lead generation efforts, and content planning - Collaborate with sales to create pieces for use in the field, manage printing and collateral distribution channels, such as tradeshows, community events, and more - Create collateral using graphic design skills (e.g. Adobe, PowerPoint) Qualifications: To excel in this role, you should possess the following qualifications: - 5-10 years of experience in marketing, preferably in healthcare or a regulated industry - Demonstrated success managing social channels, including content planning, audience growth, and analytics - Proficient in WordPress and comfortable making updates, managing plugins, and troubleshooting issues - Familiarity with Google Analytics, Google Search Console, and social scheduling tools (e.g., Hubspot) - Excellent writing, editing, and communication skills - Highly organized and able to manage competing priorities - Comfortable working independently in a fast-paced, startup environment - Collaborative mindset and willingness to jump in wherever needed Education: Bachelor’s degree or relevant experience is required. Job Benefits: Health, Dental, Vision, Life, 401k, Paid Time Off. Location: Remote with limited travel to client locations, internal business meetings, and other locations as needed.