• Conduct daily and weekly reviews of automated data scans identifying recipient changes (resignations, deaths, replacements, special elections, general elections) • Validate scan results and update recipient records in the Speak4 platform, including status changes (active/inactive) and committee assignment updates • Monitor official government sources — federal, state/provincial, and local — to verify and supplement automated scan findings • Maintain the accuracy of committee and subcommittee assignments across all covered jurisdictions • Monitor and maintain the deliverability of all contact methods for active recipients, including email addresses, US Congressional CWC API connections (House and Senate), and web form submission routes • Identify and resolve email delivery failures and bounces at the US state legislature level; maintain email address accuracy for Canadian and Australian recipients • Track the status and health of web form (form cramming) routes and flag failures to the development team for resolution • Research and structure recipient data and contact methods for new countries being added to the platform, including identifying authoritative data sources, government body hierarchies, and appropriate contact channels • Identify patterns and gaps in data coverage and deliverability and communicate insights to the Product team • Document data standards, contact method protocols, update procedures, and country-specific sourcing guides • Coordinate with the Partner Success team to resolve client-reported data and deliverability discrepancies • Help improve data operations and deliverability monitoring workflows and tooling over time

Role Description We’re seeking a Senior Creative Operations Specialist to support our internal Creative team and Growth partners. Reporting to the Head of Creative, this role is critical to our ability to scale our processes, our work, and our efficiency in the coming years. The ideal candidate has worked in a high-growth startup or fast-paced agency before and demonstrates a deep understanding of how to build processes in a way that balances rigor and structure with agility. - Audit and improve Creative team processes and systems to increase efficiency - Partner with the Head of Creative and cross-functional stakeholders to define project scope, ruthlessly prioritize initiatives, and establish clear deliverables and timelines - Develop and implement workflows that enable the team to move quickly while maintaining clarity of ownership across projects and milestones - Manage project flow across the Creative team, ensuring balanced resourcing and on-time delivery of all assets - Facilitate alignment during key creative reviews with internal partners and stakeholders - Support peak-season planning to ensure the team is properly staffed and resourced - Own key aspects of Creative Operations, including font licensing compliance, production planning and budgets for photo and video shoots, and vendor negotiations - Assist the Head of Creative with departmental budget management Qualifications - Bachelor’s Degree and 7+ years’ experience, mainly or exclusively in high-growth startup or agency settings - Experience with a wide range of project management tools - Proactive and comfortable with high degrees of autonomy - A track record of building and driving work in a process framework that is established, but adaptable - A bias towards action, and an ability to ruthlessly prioritize or rescope work if needed - A+ organizational, interpersonal, and communication skills - Highly collaborative, detail-oriented, and low ego Requirements - Nice to Have: - Experience with ClickUp (current PM platform) - Experience building PM workflows in different software platforms from the ground up - Previous experience working with Product and/or Growth teams (not just within Creative) - Based in Minneapolis, Seattle, or Los Angeles Benefits - Pay: $50 - $60/hr - 30 hours/week

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com About the Opportunity The Request Fulfillment Lead is responsible for overseeing a team dedicated to responding to customer requests for hardware, software, and IT assistance, ensuring timely and accurate service delivery that meets organizational standards and enhances the customer experience. This role manages the end-to-end lifecycle of request fulfillment, including logging, prioritizing, assigning, and resolving requests, while ensuring compliance with established service level agreements (SLAs). The Request Fulfillment Lead works closely with stakeholders to understand their needs, proactively identify opportunities for process improvement, and implement solutions that streamline workflows and reduce response times. Additionally, this role ensures that all team members are equipped with the necessary tools, training, and resources to deliver high-quality support, while fostering a culture of accountability and continuous improvement. The Request Fulfillment Lead also collaborates with other IT teams, such as the Service Desk and Business Relationship Management, to ensure seamless integration of services and alignment with broader organizational goals. By maintaining detailed records, generating performance reports, and analyzing trends, the Request Fulfillment Lead provides valuable insights to improve service delivery and optimize resource allocation, ultimately driving operational efficiency and customer satisfaction. Qualifications • Expertise in managing hardware, software, and assistance requests• Strong organizational and prioritization skills• Familiarity with ITSM request fulfillment processes• Customer Service and problem-solving skills Clearance Requirements: Successful completion of a government security screening and/or a Secret Clearance Background Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: None required for this position. Location: Remote, US Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: - Do What’s Right – We lead with honesty and integrity. - Own the Outcome – We take responsibility and deliver. - Deliver for Our Customers – We are relentless about delivering value. - Think Bold, Act Smart – We innovate with purpose. - Win Together – We collaborate and celebrate our success. These values aren’t just ideals—they show up in how we support every part of your well-being: - Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. - Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. - Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. - Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. - Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

• Develop and execute energy management strategies, including ROI and ROM evaluations • Provide expertise in building energy efficiencies and decarbonization to drive operational improvements and reduce energy consumption • Lead implementation and continuous improvement of energy reduction and sustainability initiatives across client real estate portfolios, including development of tactical plans • Meet client objectives and ensure transparent processes for monitoring, measuring, and reporting performance • Provide strategic direction on implementing sustainability and energy services that meet client expectations, leveraging supply chain partners, internal collaborations, and the broader JLL Sustainability Platform • Own stakeholder engagement both internally and externally; establish strong working relationships • Network cross-functionally with other JLL service lines (technology, finance, projects, IFM, consultants, and procurement) to elevate the sustainability mission and drive implementation • Manage changes in partnership with stakeholders that may impact sustainability objectives • Track and communicate success stories to maintain awareness and engagement with the overall sustainability program • Demonstrate innovative thinking by continuously evaluating emerging sustainability and energy-efficient technologies to inform strategic planning and recommendations • Develop and enhance systems and processes for best practice sustainability performance using utility/sustainability management systems for monitoring and reporting • Provide SME input throughout planning and project phases to ensure energy and sustainability standards are incorporated appropriately • Leverage client tools and in-house JLL tools for problem-solving; identify and secure alternative tools as needs arise • Collaborate with other JLL energy managers to share best practices, develop case studies, and identify new business opportunities