About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com About the Opportunity The Request Fulfillment Lead is responsible for overseeing a team dedicated to responding to customer requests for hardware, software, and IT assistance, ensuring timely and accurate service delivery that meets organizational standards and enhances the customer experience. This role manages the end-to-end lifecycle of request fulfillment, including logging, prioritizing, assigning, and resolving requests, while ensuring compliance with established service level agreements (SLAs). The Request Fulfillment Lead works closely with stakeholders to understand their needs, proactively identify opportunities for process improvement, and implement solutions that streamline workflows and reduce response times. Additionally, this role ensures that all team members are equipped with the necessary tools, training, and resources to deliver high-quality support, while fostering a culture of accountability and continuous improvement. The Request Fulfillment Lead also collaborates with other IT teams, such as the Service Desk and Business Relationship Management, to ensure seamless integration of services and alignment with broader organizational goals. By maintaining detailed records, generating performance reports, and analyzing trends, the Request Fulfillment Lead provides valuable insights to improve service delivery and optimize resource allocation, ultimately driving operational efficiency and customer satisfaction. Qualifications • Expertise in managing hardware, software, and assistance requests• Strong organizational and prioritization skills• Familiarity with ITSM request fulfillment processes• Customer Service and problem-solving skills Clearance Requirements: Successful completion of a government security screening and/or a Secret Clearance Background Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: None required for this position. Location: Remote, US Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: - Do What’s Right – We lead with honesty and integrity. - Own the Outcome – We take responsibility and deliver. - Deliver for Our Customers – We are relentless about delivering value. - Think Bold, Act Smart – We innovate with purpose. - Win Together – We collaborate and celebrate our success. These values aren’t just ideals—they show up in how we support every part of your well-being: - Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. - Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. - Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. - Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. - Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

• Develop and execute energy management strategies, including ROI and ROM evaluations • Provide expertise in building energy efficiencies and decarbonization to drive operational improvements and reduce energy consumption • Lead implementation and continuous improvement of energy reduction and sustainability initiatives across client real estate portfolios, including development of tactical plans • Meet client objectives and ensure transparent processes for monitoring, measuring, and reporting performance • Provide strategic direction on implementing sustainability and energy services that meet client expectations, leveraging supply chain partners, internal collaborations, and the broader JLL Sustainability Platform • Own stakeholder engagement both internally and externally; establish strong working relationships • Network cross-functionally with other JLL service lines (technology, finance, projects, IFM, consultants, and procurement) to elevate the sustainability mission and drive implementation • Manage changes in partnership with stakeholders that may impact sustainability objectives • Track and communicate success stories to maintain awareness and engagement with the overall sustainability program • Demonstrate innovative thinking by continuously evaluating emerging sustainability and energy-efficient technologies to inform strategic planning and recommendations • Develop and enhance systems and processes for best practice sustainability performance using utility/sustainability management systems for monitoring and reporting • Provide SME input throughout planning and project phases to ensure energy and sustainability standards are incorporated appropriately • Leverage client tools and in-house JLL tools for problem-solving; identify and secure alternative tools as needs arise • Collaborate with other JLL energy managers to share best practices, develop case studies, and identify new business opportunities

Job Description: Field Safety Support - Conduct jobsite safety inspections, audits, and hazard assessments - Assist with implementation of site-specific safety plans (SSSPs) - Support Job Hazard Analysis (JHA) development and field verification - Monitor compliance with company safety policies and regulatory requirements - Provide real-time safety guidance to supervisors and field personnel - Identify hazards and recommend corrective actions Incident Prevention and Investigation - Assist with incident investigations, near-miss reporting, and root cause analysis - Support development and tracking of corrective and preventive actions - Participate in safety stand-downs and incident reviews when required - Monitor incident trends and assist in identifying opportunities for improvement Safety Training and Employee Engagement - Assist with employee safety training and safety orientation programs - Deliver or support toolbox talks and safety briefings - Promote employee engagement in safety initiatives and reporting programs - Support a culture of proactive hazard identification and continuous improvement Safety Program Implementation - Support implementation of company safety programs and standard operating procedures - Assist with development and improvement of safety documentation including SOPs, forms, and training materials - Participate in internal safety audits and compliance reviews - Assist in aligning safety programs with regulatory and client-specific requirements Regulatory Compliance - Assist with compliance with applicable regulations including those administered by the Occupational Safety and Health Administration (OSHA) - Support compliance with applicable construction safety standards such as Occupational Safety and Health Administration 29 CFR 1926 - Maintain safety documentation and assist with regulatory recordkeeping requirements True Up is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Develop and maintain relationships with insurance companies • Collect payment from insurance companies on outstanding patient balances • Research and resolve problem accounts as needed • Maximize collections to achieve collection performance goals • Identify trends and perform root cause analysis on unpaid and underpaid claims • Research, appeal, and resolve claim rejections, underpayments, and denials with appropriate insurance payor • Develop and maintain positive working relationships with clinical personnel, teammates, and insurance representatives