Who We Are Titan Cloud is a market-leading provider of Energy Asset Optimization, helping some of the world’s largest convenience stores, fleets, and suppliers reduce compliance risk, lower asset maintenance costs, and increase revenue and fuel yield. We serve as the enterprise software platform and system of record, connecting our clients' fuel, environment, store operations, and maintenance departments. Our customers save millions annually through reduced lost sales, improved customer experiences, fuel loss mitigation, and reduced environmental reserves and fines. About the Role Titan Cloud is seeking a customer-focused Implementation Manager to lead the successful onboarding and deployment of our platform for new clients. In this role, you will act as a trusted advisor, guiding customers through implementation while ensuring a seamless transition from sales to customer success. You will manage implementation projects end-to-end—configuring Titan Cloud applications, delivering training, and providing strategic recommendations that help clients maximize the value of our solutions. By building strong relationships and maintaining clear timelines, you will play a key role in driving successful adoption and long-term customer satisfaction. What You Bring - 3+ years of experience in implementation, onboarding, or client success roles, preferably within a SaaS environment - Industry experience in fuel supply, logistics, and/or fuel compliance is strongly preferred - Proficiency with technology platforms and data analysis to support client solutions and decision-making - Demonstrated strength in project management, including gathering and translating functional requirements - Excellent communication skills, with the ability to engage effectively with stakeholders ranging from Fortune 500 executives to operational teams - Proven ability to manage multiple projects simultaneously and prioritize competing demands in a fast-paced environment - Highly detail-oriented, organized, and proactive, with a strong commitment to delivering an exceptional client experience - Willingness and ability to travel up to 25% as needed - Bachelor’s degree required(or equivalent experience); advanced degree is a plus - Project Management Professional (PMP) preferred What You’ll Do - Build strong relationships with new clients to ensure a smooth and successful onboarding experience with Titan Cloud products - Collaborate closely with the sales team to support new business and lead a seamless handoff from sales to customer success - Serve as the primary project manager during implementation, ensuring timelines, milestones, and deliverables are met - Deliver training sessions to educate clients on Titan Cloud applications and best practices - Provide strategic guidance and recommendations to help clients maximize the value and efficiency of Titan Cloud solutions - Offer ongoing support and proactive follow-up during the first six months of product adoption - Contribute to the development and maintenance of client-facing documentation, guides, and resources - Perform additional duties as needed to support team and business objectives - Remote work environment - Flexible time off - End of Year Rest and Recharge - Eligibility To Participate In Equity For All Initiative - Medical Insurance (including HSA/FSA accounts) - Dental Insurance - Group Term Life Insurance - Vision Insurance - Disability Insurance - Maternity/Paternity Leave - 401(k) - Additional & Voluntary Benefits Why Join UsAt Titan Cloud, we are committed to creating a diverse and inclusive workplace where all voices are heard and valued. Even if you don’t meet most of the required qualifications or have transferable skills related to this role, we encourage you to apply—even if you don’t meet all the preferred qualifications. We recognize that a variety of experiences can contribute to success in this position, and we value different perspectives on our team.

Overview We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, service with a purpose, are dedicated to supporting their team, and who seek excellence every day. Why Join IU Health? As Indiana’s largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer: - 401(K) retirement savings with employer match - Tuition reimbursement - Employee Assistance Program – Counseling at no cost to you - Healthy Results – Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn! SCHEDULE Monday-Friday 8am-4:30pm OR 8:30am-5pm WORK LOCATION Training will be located at: Gateway Plaza, 950 N Meridian St, STE 950 **After training (approx. 2 weeks), position is remote** KEY RESPONSIBILITIES - Complete Insurance Verifications accurately and efficiently. - Communicate insurance changes with the Billing Department, Authorization team and/or Intake and Refill departments. - Create Sales orders for new referrals and update sales orders to reflect correct insurance REQUIREMENTS - High School Diploma/GED required. PREFERRED QUALIFICATIONS - Proficiency with document imaging systems is a plus. - Familiarity with Enterprise Resource Planning (ERP) is a plus. - DME insurance verification knowledge is highly preferred. - Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care. - IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report. - A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all. - With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence. - At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development. - Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states. Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

• Guide clients through the implementation process of the client PRM solutions • Configure and customize PRM platforms according to client requirements • Conduct discovery sessions to understand client needs and business processes • Create and maintain project timelines and implementation schedules • Provide technical guidance and best practices to clients • Document client requirements and configuration specifications • Collaborate with internal teams including support, development, and sales • Deliver platform training to client teams • Troubleshoot technical issues during implementation • Ensure successful client onboarding and platform adoption

Social Factor is looking for a remote, US-based, part-time, Junior Implementation Consultant is to provide Sprinklr admin configuration services in partnership with Social Factor and Client teams. The Junior Implementation Consultant will optimize the usage and output of Sprinklr to meet the clients’ business needs, increase ROI through automation and efficiencies, and improve end-user experience. This is both a technical role and a client-facing role. We are hiring from the following states: Arkansas, Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Nevada, New Mexico, New York, North Carolina, New Jersey, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia. Responsibilities: - Assess the marketing goals of internal and external teams and translate them into a clear, custom roadmap of recommended technical solutions. - Create and QA Sprinklr configurations to ensure the platform is being used to its utmost potential. - Provide technical expertise and in-depth investigation to troubleshoot any issues that occur within Sprinklr. - Collaborate with end-users in Sprinklr from Social Care, Analytics, Advertising, PR, Marketing, and other departments. - Write timely, accurate, and clear documentation of Sprinklr configuration details for internal and external purposes, when necessary. - Be proactive, provide platform best practices, and anticipate needs for existing clients. Requirements: - This position requires a demonstration of technical aptitude that translates into programming and/or software deployment management; emphasis on Sprinklr or similar platforms is a plus. - Completion or near completion of a BA or BS in Marketing, Technology, or other related fields is required. - Some programming experience is desired. - Social media literacy and proficiency are desired. - A pattern of solving problems, showing energy, motivation, enthusiasm, and commitment to client satisfaction and success is critical in this role. - Excellent verbal and written communication skills are essential; must be able to create and deliver compelling, polished documentation. - Minimum of Windows 10 and macOS 12.X - Internet speed requirement of a minimum of 50 mbps Social Factor is a social media agency that believes in the power of Human Connection. Our talented teams take the fear out of scale and unleash our clients’ brands to listen, reach, and respond. Now is an exciting time in Social Factor's growth, we have opportunities working with Fortune 100 and Fortune 500 companies.