Summary: Staff designated at Dickinson Wright PLLC (“the Firm”) as Project Manager, Data & Innovation will play a critical role in advancing the firm’s strategic goals by ensuring effective project management practices across the organization. Project Manager, Data & Innovation will lead and deliver strategic projects that harness data and emerging technologies to improve firm operations. This role will be instrumental in driving innovation initiatives, managing cross-functional teams, and ensuring the successful implementation of data-driven solutions across the firm. Essential Duties and Responsibilities: Essential duties and responsibilities of staff designated as Project Manager, Data & Innovation at the Firm include but are not limited to: - Project Leadership & Execution - Define project scope, goals, deliverables, and success metrics in collaboration with stakeholders. - Develop detailed project plans, timelines, resource allocations, and budgets. - Develop and maintain tools and dashboards to provide real-time visibility into project status, milestones, and KPIs for key stakeholders and leadership. - Lead cross-functional project teams, ensuring clear roles, responsibilities, and accountability. - Monitor project progress and proactively manage risks, issues, and changes in scope. - Ensure timely and effective communication with stakeholders at all levels, including regular status updates and executive reporting. - Innovation & Technology Enablement - Lead end-to-end project management for innovation and data-focused initiatives, from ideation through execution and post-implementation review. - Collaborate with stakeholders across departments (IT, Legal Operations, Finance, Human Resources, Marketing, etc.) to identify opportunities for innovation and operational improvement. - Facilitate the implementation of emerging legal technologies (e.g., AI, automation, etc.) that align with the firm’s strategic goals. - Coordinate pilot programs and proof-of-concept initiatives to evaluate innovative tools and methodologies. - Data Strategy & Analytics Projects - Oversee projects focused on data governance, analytics, and business intelligence. - Collaborate with data analysts and technical teams to deliver dashboards, reporting tools, and data infrastructure improvements. - Ensure data projects align with compliance, privacy, and security standards. - Change Management & Adoption - Develop and execute change management plans to support user adoption of new tools and processes. - Provide training, documentation, and support to end users and stakeholders. - Measure and report on adoption rates and project impact. Qualifications, Skills and Abilities Required: Project Manager, Data & Innovation must have: - Bachelor’s degree in Business Administration, Project Management, or a related field and/or a minimum of 7 years of experience in project management, with a focus on legal or professional services environment. - Self-motivated individual able to independently manage multiple requests, assess priorities and achieve solutions in accordance with deadlines. - Advanced organizational skills, including the ability to manage a high volume of work with accuracy and attention to detail. - Exceptional communication and interpersonal skills at all levels within an organization and the ability to build and maintain effective relationships with attorneys, clients and staff. - Ability to think strategically, prioritize effectively, and make decisions in a fast-paced environment. - Strong understanding of project management methodologies (e.g., Agile, Predictive) and tools (e.g., Smartsheet, MS Project, Asana, JIRA). - Willingness to pursue relevant certifications such as PMP, Lean, Six Sigma, or CMPAI (Certified Manager of Process Automation and Innovation), if not already held. Working Conditions: Normal law office environment with little exposure to noise, dust, temperature. This is a remote position. Applicants should reside within driving distance of a Dickinson Wright location. Travel requirement: less than 5% travel to Dickinson Wright offices The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Please note that a variety of factors determine compensation, including geographic location, experience, relevant degrees and certifications, and other applicable factors authorized by law. Dickinson Wright offers a generous benefits package for eligible fulltime employees within our U.S. offices, including health, dental, and vision; 401(k) and profit sharing plans; paid vacation; and parental leave. Additional elective programs include: a health flexible spending account, a health savings account, identity theft protection, a dependent day care reimbursement account, commuter benefits, life and AD&D insurance, short- and long-term disability protection, an employee assistance program, and emergency travel assistance. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Project Overview We are sourcing independent Online Ordering Implementation Experts to provide onboarding and technical consultation for a digital commerce project. As restaurants and merchants increasingly adopt direct, commission-free online ordering platforms, their success depends on seamless integration and brand consistency. The objective of this project is to autonomously guide merchants through the setup of their Online Ordering pages, ensuring correct integration with their existing websites, Google My Business (GMB), and Google Food Ordering (GFO). Project Deliverables & Scope Operate autonomously to manage merchant implementations and provide technical guidance. Expected deliverables include: - Implementation & Integration: Guiding merchants through full setup sessions to ensure high-quality Online Ordering implementations, including testing links and integrating them into current websites, GMB, and GFO. - Brand Customization & Web Development: Assisting merchants in building new websites when needed or customizing existing pages to reflect their visual identity and meet strict design standards. - Technical Troubleshooting & POS Integration: Independently processing complex integrations (such as Toast POS) and dual menus, ensuring all ordering links are fully functional and resolving any technical barriers. - Virtual Client Engagement & Consultation: Leading high-volume, video-based consultation meetings (such as Kick-Off Calls), uncovering merchant needs, addressing technology/cost objections, and resolving pending deliverables. Required Expertise To successfully fulfill the deliverables of this project, Contractors must possess a strong blend of technical agility and virtual client engagement experience. Core skillset includes: - Proven experience leading high-volume, video-based consultative conversations with external merchants, demonstrating a strong customer-first mindset. - Strong technical aptitude with the ability to learn new platforms quickly, build trust, and confidently handle objections related to technology, time, or cost. - Detail-oriented communication skills to uncover merchant needs through structured questioning and articulate relevant digital solutions. - Proficiency in Google Workspace (Docs, Sheets, Gmail) and comfort with data-driven decision-making. - Preferred Experience: Familiarity with e-commerce platforms, restaurant POS systems (especially Toast), and basic knowledge of HTML/CSS or website customization. Prior experience in B2B sales, customer success, or merchant onboarding is highly valued. Service Fees We offer a pay rate of $5 per hour. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply. Engagement Type: Freelance / Independent Contractor Workplace Type: Remote

Role Description As an IT Program Manager, you will be responsible for all project management processes on high complexity programs or a portfolio of moderate complexity projects pertaining to Cybersecurity. High complexity projects may span functions, organizations, geographic regions, and cultures. You will partner with business development leaders to set strategy and capture growth opportunities that promote strategic goals. You will report to the Senior Manager of IT PMO Operational Excellence, IT Strategy and Planning. This is a remote position. Key Responsibilities: - Ensure that all projects within the program are delivered on time, within scope, and within budget, while aligning with our goals, governance standards, and IT strategies. - Provide strategic direction and visibility into project performance through reporting and partner engagement. - Define complex program vision, scope, and goals; develop a comprehensive roadmap aligning with our goals. - Oversee the execution of all projects within the program, ensuring delivery and alignment with goals. - Manage overall project performance to meet quality, schedule, and financial goals. - Ensure program sub-projects meet quality expectations and are delivered on schedule and within budget. - Oversee all work activities and motivate to increase performance. - Manage program resource assignments to ensure program goals are achievable. - Maintain agreement of program scope with strategic goals and make recommendations to modify the program to enhance effectiveness toward business results. - Provide leadership to train, motivate, and direct technical and administrative personnel to resolve issues during project implementation. - Identify, analyze, and mitigate program-level risks; develop and implement contingency plans ensuring minimal impact on timelines. - Ensure compliance with IT governance policies, security standards, and regulatory requirements. - Manage the program budget, control costs, and improve resource allocation across paths. - Define and track goals; ensure program deliverables meet quality and business standards. Qualifications - 5+ years of experience in IT program management, with experience delivering large-scale IT Cybersecurity projects. - Bachelor's Degree in Project Management, Engineering, Information Technology, Computer Science, Business, or related field or equivalent experience. - Experience analyzing information for complex decision-making. - Certification in a project management discipline, such as PMP (Project Management Professional) OR PgMP (Program Management Professional) certification required. - Experience with project management methodologies, such as Agile and Waterfall. - Experience with IT infrastructure, including hardware, software, and network components. - Experience with project management tools (MS Project Online, ServiceNow). - Financial & Risk Management: budget tracking, forecasting, and risk mitigation. - Demonstrated abilities in decision making, project management, and out-of-the-box thinking. Requirements - Work with program team, partners, and IT support staff. Benefits - Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options. - Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members. - 401(k) with Company Match Contributions to support employees' retirement. - Paid Vacations and Company Holidays. - Opportunities for Flexible Work Arrangements to promote work-life balance. - Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers. - Global Recognition and Service Programs to celebrate employee accomplishments and service. - Employee Referral Program.

• Maintain and update all project boards in ClickUp and other PM tools daily, ensuring all data is accurate and audit-ready • Own project data integrity and reporting — dashboards must reflect real-time status across all active engagements • Track deliverables, milestones, and deadlines; proactively flag risks, blockers, and capacity issues • Maintain and refine project documentation, SOPs, process templates, and onboarding materials • Produce weekly and monthly project health reports for internal and client-facing stakeholders • Coordinate and schedule all internal and client-facing meetings (standups, sprint ceremonies, check-ins, QBRs) • Monitor and manage the help desk queue in HubSpot, ensuring all emails and tickets are handled within SLA • Act as a key escalation and coordination point between account managers, leads, and clients • Ensure no communication (emails, tickets, meetings) is missed — own the communication flow • Hold leads and account managers accountable to commitments through structured follow-ups and escalation • Identify bottlenecks and dependencies proactively and drive resolution • Work with department leads to align resource allocation with project demands and sprint capacity • Facilitate daily standups — keep them focused, time-boxed, and actionable • Plan and lead sprint ceremonies (backlog grooming, sprint planning, sprint reviews) • Run structured retrospectives to drive continuous improvement • Ensure sprint goals are clearly defined and properly tracked • Monitor velocity and ensure capacity is aligned • Champion Agile best practices across the team • Remove blockers quickly and escalate when needed • Maintain a prioritized backlog with properly estimated and assigned tasks