Principal Solutions Architect Location: - Reston, VA, United States - Washington, DC area Hybrid Full time Job Description: ICF is seeking a Principal Solutions Architect who leads with strategy, wins with credibility, and shapes how federal agencies modernize. This is a senior, customer-facing role for someone who thrives at the intersection of technical authority and business development - someone who can define a modernization vision in the boardroom, drive it through a proposal, and make it real through delivery. You bring deep federal market knowledge, a track record of winning competitive work, and the ability to translate complex technical concepts into compelling narratives for both mission leadership and technical teams. You don't just respond to opportunities - you help create them. This position is based in the Washington, DC area and follows a hybrid work model, targeting a minimum of two days per week in ICF's HQ Reston, VA office. What You'll Do - Lead solution architecture and technical strategy for high-priority federal pursuits across DHS, DoS, and DoD - owning the technical narrative from capture through award. - Serve as a trusted advisor to agency stakeholders, developing modernization roadmaps and influencing requirements upstream of solicitation. - Drive proposal efforts as a senior technical voice: leading solutioning sessions, authoring technical volumes, and ensuring ICF's approach is differentiated and defensible. - Govern architecture decisions across active programs, providing technical oversight and ensuring delivery quality, security, and innovation. - Engage executive and mission leadership at client agencies - translating technical complexity into strategic value. - Develop thought leadership content including white papers, strategic briefs, and capability narratives that strengthen ICF's position in target markets. - Mentor and lead technical staff, building a culture of excellence across modernization programs. - Help shape and expand ICF's AI, cloud, and digital modernization offerings across the federal civilian and defense markets. Required Qualifications - 15+ years of experience in federal IT modernization, with deep familiarity with enterprise platforms (ServiceNow, Salesforce, Appian) and cloud environments (AWS, Azure). - 5+ years as a named technical contributor on winning federal proposals, with hands-on experience leading solutioning, capture strategy, and competitive solicitations. - 5+ years engaging directly with federal agency stakeholders at a senior level - shaping requirements, presenting solutions, and building long-term client relationships. - 5+ years applying AI, automation, and cloud-native architectures to federal mission environments, including GenAI integration. - Strong command of federal compliance frameworks including FISMA, NIST, DevSecOps, and ATO processes. - Bachelor's degree in Computer Science, Engineering, Information Systems, or related field. - U.S. Citizenship required; ability to obtain Public Trust, Secret, or Top-Secret clearance based on client needs. Preferred Qualifications - Experience building proofs of concept, prototypes, or technical demos in support of competitive solicitations. - Familiarity with microservices, containerization, and legacy modernization using cloud-native approaches. - Experience with pricing support, basis of estimates, and key personnel documentation for federal proposals. Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $191,339.00 - $325,277.00 Reston, VA (VA30)

As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Welocalize is seeking a dynamic and strategic Technical Life Sciences Solutions Architect to join our Life Sciences Service Line Leadership Team. This high-visibility role acts as the voice of the customer, the market, and the business, guiding our product vision and technical strategy to support industry-leading language services for global CRO & Pharma organizations. You will drive innovation by connecting client needs, market trends, and competitive insights to strategic product and technology initiatives. Key Responsibilities - Be the Solution Advocate: Represent and champion the needs of life sciences clients and internal stakeholders across all technology initiatives. - Voice of the Market: Conduct market intelligence to understand customer challenges, regulatory trends, and competitor strategies. Translate these into actionable product and service opportunities. - Tech Strategy Leadership: Develop and own a 1-2 year technology strategy roadmap aligned with Life Sciences business goals, ensuring we remain ahead of market needs and competitors. - Collaborate with Product Managers: Work closely with technical product managers to define and refine product roadmaps. Shape high-level strategies into Board- and Leadership-ready narratives, and help decompose them into tactical delivery plans. - Customer & Commercial Engagement: Engage directly with top clients and prospects to understand evolving needs, identify whitespace, and support strategic account development and pre-sales efforts. - Competitive Differentiation: Identify and validate how Welocalize’s platform, data, and services differentiate us. Define positioning and packaging strategies that align with our life sciences value proposition. - Cross-functional Partner: Work across Operations, Engineering, Sales, Marketing, and Compliance to ensure successful product implementation, adoption, and impact. - Adoption & Measurement: Define KPIs for success and adoption. Monitor usage, performance, and business impact of tech-enabled services. Job Requirements - 5–10+ years of experience in product management, solution ownership, or strategic consulting roles, required within Life Sciences: Pharma, Biotech, or CRO. - Demonstrated experience in developing strategic product roadmaps and bridging business vision with technical execution. - Deep understanding of life sciences technology ecosystem of drug development including knowledge of CTMS, EDC, eTMF, and/or eCOA systems - Experience working with or integrating products/platforms such as Veeva, Medidata, or similar technologies used for clinical trials data management. - Strong knowledge of the competitive landscape and market trends in life sciences content services and localization tech. - Experience working in cross-functional, matrixed teams, and presenting to executive and customer stakeholders. - Familiarity with localization technologies (e.g., TMS, CAT, LQA, MT, integrations) is a plus. - A structured thinker and storyteller who can translate complex problems into clear, compelling solutions. Main Skills & Competences - Experience collaborating with Engineering, UX, and Technical Product Managers. - Exposure to Agile/Scrum methodologies and tools like JIRA. - Excellent verbal and written communication skills, with a proven ability to influence at all levels. - Strategic mindset with a strong execution orientation.

Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases. Working closely with Sales, Product, and Customer Success, they analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform. You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities. These large and strategic accounts have already deployed the platform and have a strong level of autonomy. They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value. Within 1 month, you will: - Become a Trello expert through our onboarding process - Understand our product offering through training - Master our platform and be able to support clients on basics requests through ticketing Within 3 months, you will: - Own your portfolio of 10 enterprise clients & leading up to 30 active projects simultaneously - Start to answer questions coming from your portfolio of clients - Support the Customer Success partner on functional and technical questions - Successfully implement integration (SSO, third-party tools), deliver technical expertise on how to integrate their learning platform to their technical environment & troubleshooting Within 6 months, you will: - Be able to pitch the value of the 360Learning platform - Develop repeatable and scalable processes to improve project quality and delivery - Support Strategic customers all along their contract from an expertise standpoint - Deliver Professional Services to our existing customers base Within 12 months, you will: - Onboard another Solution Expert - Contribute to our knowledge base to share best practices and lessons learned - Work with our partner ecosystem to strengthen the services proposed to our clients - Deliver platform audits to clients - Deliver professional services proposed in our Professional Service catalogue The Skill Set - 3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager) - Previous deployment experience of SaaS products, ideally HR related - Project management skills - Good understanding and experience working with APIs, SSO configuration & troubleshooting - Solution-oriented, client-first mindset in everything you do - Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders - Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations - Fluent French (US/UK) and B2 level or equivalent English - Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer - Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. - Balance: Flexible hours, full remote work possible anywhere in France 🏠 - Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 - Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 - Culture: A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey: https://360learning.com/blog/360learner-journey/ & Convexity Culture: https://bit.ly/Convexity_360L 🚀‍ The Interview Process - Phone Screen with our Talent Acquisition Manager - Discovery Meeting with a Solution Expert - Case Study Meeting with 2 Solution Expert Coach and a Solution Expert - Clarification Meeting with our Head of Professional Services - Culture Fit Meeting with our Chief Human Resources Officer - Offer ! ⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Your role at DynatraceWhat’s the role? As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing. About you: To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for: - An excellent team player, with the ability to work across all disciplines. - Excellent communication and presentation skills, with the ability to communicate technical value into business value. - Previous 3 – 5 years of experience with observability or application performance management technologies and techniques. - Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process. - Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed. - Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable. - Must be able to travel up to 30% of the time Responsibilities: - Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business. - Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts. - As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs. - Present Dynatrace’s vision to our customers C-suite executives. - Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle. - Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths. - Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs. - Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach). - Position might be filled at a higher level based on candidate experience. What will help you succeedMinimum Requirements: - Bachelor’s degree in Computer Science or equivalent education or experience required. - 3 years of experience within the observability space. - Fluent in English and French Preferred Requirements: - Experience with web technologies such as HTML, CSS, and JavaScript. - Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database. - Advance knowledge of Operating Systems (OS) including Windows and Linux. - Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP. - Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines. - Experience with automation like Ansible, Puppet, Terraform, etc. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace.