• Vertrags- und Vorgangsbearbeitung (Angebot, Antrag, Prüfung, Policierung) im Innendienst für die Cyber-Versicherung – von A bis Z, effizient und serviceorientiert. • Schnittstellenarbeit mit Underwriting, Betriebsorganisation und IT: Du unterstützt dabei, Standards und Guidelines im Cyber-Umfeld im Alltag lebbar zu machen. • Pflege und Steuerung der Vorgänge in unserem Angebotsprogramm und Bestandssystem; Mitwirkung an klaren, sauberen Dokumenten und Templates. • Du arbeitest eng am Produkt „Markel Pro Cyber“ mit (Dokumentenpflege, kleinere Updates, Abstimmung mit Kolleg:innen). • Du bist eine verlässliche Ansprechperson für Makler, Vertrieb und interne Teams. • Du lebst unsere Fehlerkultur aktiv – wir lernen schnell und verbessern uns kontinuierlich.

About Roamly Roamly is a leading provider of innovative, specialty insurance solutions purpose-built for the modern mobility and marketplace travel economy.  As a Lloyd's Coverholder and AI-first insurance innovator, Roamly delivers a robust platform, deep carrier partnerships, and an expanding ecosystem that empowers consumers, professional fleet owners, and marketplaces to unlock new revenue streams while reducing risk. Our technology harnesses AI, advanced automation, and embedded distribution to power tailored coverages for recreational vehicles, carsharing, and other emerging mobility models—covering everything from underwriting and claims to compliance, data analytics, and real-time risk management. Learn more at www.roamly.com. About the Role As an Insurance Service Agent at Roamly, you will be a front-line hero for our adventurous community. You will be the core resource for educating customers on RV insurance and helping them with their policy needs. We are looking for individuals who are excited to be a "change agent" within the company and can maintain high performance in a rapidly evolving landscape. Your work will be crucial in ensuring the best possible customer experience and will directly influence our product decisions and roadmap. Key Responsibilities - Effectively multitask while taking customer calls and handling email correspondence regarding billing questions, online payments, renewals, and cancellations. - Process incoming policy change requests from customers. - Review policy coverages and issue certificates of insurance, evidence of insurance, or binders. - Retain customers by overcoming objections to cancellation and providing effective solutions. - Upsell ancillary products such as roadside assistance, tire & wheel protection, and pet insurance. - Identify opportunities to cross-sell and transfer new business leads to the sales team.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves evaluating and processing reverse mortgage loan submissions. - Evaluate retail and wholesale reverse mortgage loan submissions for compliance and completeness - Accurately input pertinent loan data into operational systems - Order supplementary vendor products, such as credit reports and flood certs - Utilize FHA Connection to order case numbers and log appraisals - Communicate file status with retail and wholesale clients - Work closely with processing and underwriting to establish productive and efficient workflows Qualifications - Previous Mortgage industry experience preferred but not required - Previous Junior Loan Processor experience a plus - Prior FHA Connection Knowledge a plus but not required - Bachelor’s degree preferred, but not required - Excellent computer skills and knowledge of MS Office products - Strong customer service and time management skills a must - Highly motivated and determined to succeed in a competitive, time-sensitive industry Requirements This section is not applicable. Benefits - Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service - Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed - 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday) - Multiple PPO Medical Plans, as well as HDHP eligible plan - Dental Coverage - Vision Coverage - Company Paid Life Insurance - 401K with a generous employer match - Additional Benefits including – Optional Life, FSA, Pet Insurance etc. - Free Legal Services - Employee Loan Program - 100% Remote Company Description Mutual of Omaha is a Fortune 300 Company with an iconic brand and outstanding customer loyalty. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees.

• Review crop insurance applications and policy documentation to ensure accuracy and compliance with federal and private program guidelines • Apply provisions of the Standard Reinsurance Agreement (SRA) and supplemental guidance to daily policy administration duties • Maintain organized and complete documentation trails for all underwriting actions and communications • Support internal control procedures by adhering to established underwriting protocols and flagging potential discrepancies • Assist in policy review and error tracking efforts in coordination with compliance and quality assurance teams • Participate in training sessions to stay current on crop insurance regulations, underwriting procedures, and system updates • Communicate effectively with agents, policyholders, and internal departments to resolve underwriting issues and ensure smooth policy administration • Contribute to cross-functional collaboration with claims, compliance, and accounting teams to support coordinated insurance operations • Other underwriting duties and projects as assigned