About Roamly Roamly is a leading provider of innovative, specialty insurance solutions purpose-built for the modern mobility and marketplace travel economy.  As a Lloyd's Coverholder and AI-first insurance innovator, Roamly delivers a robust platform, deep carrier partnerships, and an expanding ecosystem that empowers consumers, professional fleet owners, and marketplaces to unlock new revenue streams while reducing risk. Our technology harnesses AI, advanced automation, and embedded distribution to power tailored coverages for recreational vehicles, carsharing, and other emerging mobility models—covering everything from underwriting and claims to compliance, data analytics, and real-time risk management. Learn more at www.roamly.com. About the Role As an Insurance Service Agent at Roamly, you will be a front-line hero for our adventurous community. You will be the core resource for educating customers on RV insurance and helping them with their policy needs. We are looking for individuals who are excited to be a "change agent" within the company and can maintain high performance in a rapidly evolving landscape. Your work will be crucial in ensuring the best possible customer experience and will directly influence our product decisions and roadmap. Key Responsibilities - Effectively multitask while taking customer calls and handling email correspondence regarding billing questions, online payments, renewals, and cancellations. - Process incoming policy change requests from customers. - Review policy coverages and issue certificates of insurance, evidence of insurance, or binders. - Retain customers by overcoming objections to cancellation and providing effective solutions. - Upsell ancillary products such as roadside assistance, tire & wheel protection, and pet insurance. - Identify opportunities to cross-sell and transfer new business leads to the sales team.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves evaluating and processing reverse mortgage loan submissions. - Evaluate retail and wholesale reverse mortgage loan submissions for compliance and completeness - Accurately input pertinent loan data into operational systems - Order supplementary vendor products, such as credit reports and flood certs - Utilize FHA Connection to order case numbers and log appraisals - Communicate file status with retail and wholesale clients - Work closely with processing and underwriting to establish productive and efficient workflows Qualifications - Previous Mortgage industry experience preferred but not required - Previous Junior Loan Processor experience a plus - Prior FHA Connection Knowledge a plus but not required - Bachelor’s degree preferred, but not required - Excellent computer skills and knowledge of MS Office products - Strong customer service and time management skills a must - Highly motivated and determined to succeed in a competitive, time-sensitive industry Requirements This section is not applicable. Benefits - Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service - Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed - 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday) - Multiple PPO Medical Plans, as well as HDHP eligible plan - Dental Coverage - Vision Coverage - Company Paid Life Insurance - 401K with a generous employer match - Additional Benefits including – Optional Life, FSA, Pet Insurance etc. - Free Legal Services - Employee Loan Program - 100% Remote Company Description Mutual of Omaha is a Fortune 300 Company with an iconic brand and outstanding customer loyalty. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees.

• Review crop insurance applications and policy documentation to ensure accuracy and compliance with federal and private program guidelines • Apply provisions of the Standard Reinsurance Agreement (SRA) and supplemental guidance to daily policy administration duties • Maintain organized and complete documentation trails for all underwriting actions and communications • Support internal control procedures by adhering to established underwriting protocols and flagging potential discrepancies • Assist in policy review and error tracking efforts in coordination with compliance and quality assurance teams • Participate in training sessions to stay current on crop insurance regulations, underwriting procedures, and system updates • Communicate effectively with agents, policyholders, and internal departments to resolve underwriting issues and ensure smooth policy administration • Contribute to cross-functional collaboration with claims, compliance, and accounting teams to support coordinated insurance operations • Other underwriting duties and projects as assigned

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Intake Specialist is an integral member of the reimbursement team and has primary responsibility for the timely handling of new medical orders from hospitals and physician offices. This individual is responsible for front-end functions of the order fulfillment process. - Work with numerous insurance types in reviewing medical orders and clinical documentation to determine benefit and clinical eligibility for the LifeVest. - Create and maintain relationships with insurance companies, sales reps, and other internal departments. Essential Functions - Creation of patient record - Verification of benefits - Triage, work and resolve intake orders - Explain medical need and educate insurance case managers on LifeVest system to obtain authorization for services - Obtain necessary documentation (medical order, clinical notes, testing) and submit to insurance carrier for coverage determination - Obtain authorizations as required by payer - Execute timely follow up on all assigned tasks - Maintain a score of at least Meets Expectations on monthly scorecard - Identify qualifying diagnosis based on payer requirements - Triage fax documents for timely review - Communicate authorization results and order status to sales representatives - Complete fee calculator and inform billing department of appropriate charges - Contact customers, physician offices, and sales representatives to relay and/or obtain insurance information and/or additional documentation to assist with seeking reimbursement and coordination of benefits Qualifications - High School Diploma required - Associate's Degree or Bachelor's Degree in nursing, business, or other related field preferred - Minimum of 2 years insurance verification experience required OR internal candidates with a minimum of 1 year experience supporting medical providers or patients in a phone queue. Knowledge, Skills and Abilities - Superior communication; both verbal and written - Strong customer service skills - Proficiency in navigating several software systems concurrently - Aptitude to handle multiple tasks simultaneously under strict deadlines - Attention to detail - Superior organizational and time management skills - Ability to communicate policy information in a clear and detailed manner - Proficiency with MS Office Suite Physical Demands - Standing - Occasionally - Walking - Occasionally - Sitting - Constantly - Talking - Occasionally - Hearing - Occasionally - Repetitive Motions - Frequently Compensation The hourly pay rate for this position is: $19.00 to $25.00. Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Application Process Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location. Equal Opportunity Employment All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA Compliance The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.