It's a new day with a new opportunity at 8am! About the role: 8am is looking for a Senior Quality Engineer to join our LawPay team. At 8am, quality is not a phase—it’s a mindset woven into every conversation, decision, and line of code. As a senior member of the team, you’ll leverage your deep testing expertise to drive quality improvements that impact not just your immediate team, but the broader engineering organization. You’ll mentor junior engineers, contribute to process improvements, and take ownership of quality initiatives that protect and enhance our customers’ experience. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: - Work effectively as an embedded engineer on a scrum team, and across teams when user features span multiple teams, contributing meaningfully to technical discussions - Design and execute comprehensive test strategies across UI and API layers, ensuring they reflect real customer scenarios - Write high-quality test cases that tell a story about customer interactions, and maintain them throughout their entire lifecycle - Contribute tests to our Python/Playwright/pytest automation framework, expanding coverage for both UI and API scenarios - Champion the customer experience at every stage of development, viewing deliverables through the customer’s lens - Identify and document defects with comprehensive root cause analysis - Drive continuous improvement in our Defect Leakage Rate, recognizing that every bug reaching production erodes customer trust - Proactively engage with Product Owners and Product Management on feature feasibility, testability, and requirement clarification—raising concerns before work enters the sprint, not after - Become a Subject Matter Expert (SME) for specific technical areas or product components - Collaborate with SDET team members and developers to determine which tests are high-value candidates for automation About you: - 5+ years of experience in software quality engineering, preferably in SaaS environments - Highly self-directed: able to own your workload, define your own test approach, and drive quality without waiting to be told what to cover - Hands-on experience testing both UI (browser-based) and API layers, with a strong grasp of REST API testing concepts - Proficiency with Postman or equivalent REST clients for exploratory and structured API testing - Working knowledge of Python sufficient to read, write, and contribute tests to an existing pytest-based automation framework - Comfort navigating multi-tenant, API-driven SaaS platforms and understanding how platform-level changes ripple across features - Strong communication skills with the ability to present to both technical and non-technical stakeholders - Proficiency working in shell environments like bash or zsh, especially for searching and reading log files - Proficiency with test management tools such as Qase - Familiarity with version control using Git, both in the CLI and through services like Bitbucket and GitHub - Experience managing locally hosted test environments using tools like Docker - Experience mentoring junior engineers and contributing to process improvements - Basic understanding of containerization, Kubernetes, and CI/CD pipelines (Jenkins, CircleCI) Additional Information The annual salary range for this position is $120,000 to $180,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: - Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. - Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. - Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. - Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. - Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. - Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). - Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

It's a new day with a new opportunity at 8am! About the role: At 8am, quality is not a phase—it’s a mindset woven into every conversation, decision, and line of code. We are looking for a Performance Quality Engineer to own performance observability, define meaningful metrics, and drive data-informed decisions about system behavior under load. You will work directly with Platform Engineering, development teams, and product leadership to surface performance risks before they become customer-facing problems. You will report to the Senior Director of Quality Engineering and maintain a dotted-line relationship with the Sr. Director of Platform Engineering. This role is hired through an Employer of Record (EOR) partner in the Czech Republic. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: - Design and create performance test suites for multiple product teams against a microservices-based SaaS platform running on AWS. - Operate and help maintain production-like environments for performance analysis, diagnosis, and regression testing. - Analyze application and infrastructure logs to identify, isolate, and help root-cause performance degradations. - Define, track, and report on performance KPIs (response times, throughput, error rates, resource utilization) and deliver trend analysis and projections to engineering leadership and product stakeholders. - Use usage and trend data to identify capacity risks and provide recommendations before they impact customers. - Collaborate with Platform Engineering, DevX, SDET, and Product teams to prioritize and validate performance improvements. - Partner with Security QE on the overlap between performance and security risk. Load and stress tests reveal how systems degrade under pressure, which is exactly what attackers exploit via DoS and resource-exhaustion vectors. This role will collaborate with Security QE to integrate security-informed scenarios (authentication storms, TLS renegotiation abuse, API rate-limit validation) into performance test plans, and surface high-resource-cost endpoints to security for assessment. - Identify and define nonfunctional performance tests for CI/CD pipeline gates (Integration, Regression, Post-Deployment). Work with DevX and Platform Engineering to establish pass/fail thresholds that catch regressions before production. - Contribute to performance engineering standards, runbooks, and best practices within the QE organization. About you: - 3+ years of hands-on performance testing and analysis on microservices-based, cloud-hosted (AWS) SaaS platforms. - Strong analytical skills with a demonstrated ability to move from symptoms to root cause. - Background in statistical analysis: trend modeling, interpolation, extrapolation, and capacity forecasting. - Working knowledge of AWS (EC2, RDS, S3, ECS/EKS), Docker, and Kubernetes. - Experience with performance testing tools (k6, Gatling, Locust, JMeter, or equivalent). - Experience with observability platforms (Prometheus, Grafana, Datadog) and log aggregation (ELK Stack, CloudWatch). - Scripting proficiency in Python or comparable language for test scenarios, data analysis, and light tooling. Coding experience is a plus, but this role prioritizes performance engineering skill over software development depth. - Comfortable working asynchronously across multiple time zones in a remote-first team. - Fluent in English (written and spoken); Czech language skills are a plus but not required. Nice to Have: - Experience integrating performance tests into CI/CD pipelines as automated quality gates. - Familiarity with APM tools and distributed tracing (OpenTelemetry, Jaeger, X-Ray). - Experience building performance dashboards and automated regression alerting. - Exposure to security-adjacent performance concerns (DDoS resilience, rate-limit validation, resource-exhaustion analysis). - Exposure to chaos engineering or resilience testing practices. - Experience with Agile/Scrum or Kanban delivery frameworks. Why join our new 8am Brno hub? - Founding Team Impact: Be a founding engineer of our new Brno R&D hub. After a brief 1-6 month integration with U.S. based teams, you will help form fully autonomous, locally-led squads with clear paths to Staff and leadership roles - Drive our "AI-First" Transformation: We are building a secure, massive-scale "Unified AI Platform". Depending on your squad, you will either help architect this core infrastructure (LLM routing, RAG, agent orchestration) or build directly on top of it. - Build the Next Generation of Our Platform: Help shape the systems powering products used by more than 250,000 professionals. You’ll work on complex platform capabilities across payments, workflow automation, and AI-powered features as we expand into new professional service markets. Benefits and Perks We offer a competitive, locally relevant benefits package designed to support your life in the Czech Republic while giving you access to global opportunities: - Flexible Time Off (FTO) and 13 paid public holidays aligned with the Czech calendar - Paid sick leave with additional support through the Czech social security system - Maternity, paternity, and parental leave in line with Czech regulations, plus additional paid paternity leave from 8am - Full statutory benefits, including public health insurance, social security, pension, and work accident coverage - Possible performance bonus opportunities in the future and employee referral rewards Grow Your Career - Access to Coursera (including Gen AI Academy) and ongoing professional development - Clear growth paths, regular feedback, and opportunities for advancement What Makes 8am Different: - International company environment with collaboration across Europe and the U.S. - Opportunities to travel for company events (including potential U.S. visits) - Engaging team culture with local events, outings, and community initiatives - High-quality company swag and programs focused on wellness, learning, and connection Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Why 8am At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

• Enforcing the Contractor’s Quality Management System (QMS) to ensure compliance with contractual specifications, policies, and procedures. • Conducting quality audits, inspections, and reviews during daily operations to evaluate the quality of work performed. • Monitoring and documenting all work activities during the Government’s regular working hours to ensure compliance with contractual requirements. • Coordinating directly with the Quality Manager and ensuring independence from the Project Manager for reporting and oversight duties. • Performing inspections of completed and ongoing work to confirm that it meets all specifications, technical requirements, and quality standards. • Ensuring personnel carrying out inspections have the technical expertise and knowledge required for the work being inspected. • Maintaining detailed and accurate records of inspections, audits, and findings, and preparing reports for submission to the Quality Manager. • Ensuring compliance with documented quality processes, safety protocols, and relevant regulations. • Collaborating with personnel to identify and address nonconformities, develop corrective actions, and prevent recurrence of quality issues. • Participating in training and development initiatives to keep up-to-date with industry best practices, technical methods, and QMS compliance standards.

• Develops, evaluates, and maintains NuScale quality assurance program processes including writing instructions, procedures, and other requirement and guidance documents for the quality assurance program. • Reviews QAPD and NQAM for continuing compliance to Codes and regulations, identifying opportunities for improvement. • Also reviews Level 2 and higher NuScale procedures for compliance with the Quality Assurance Program Description (QAPD) and the Nuclear Quality Assurance Manual (NQAM). • Recommends and implements program improvements, enhancements and recommended changes. • Develop and communicate training and background information cross-functionally. • Provides guidance and support in the field of nuclear quality assurance to NuScale personnel performing activities affecting quality. • Mentors and trains others in sound approaches and standards regarding nuclear quality assurance, including effective interaction with cross functional teams and problem solving. • Develops strategies, quality plans, and procedures as needed to ensure required quality codes, standards, requirements and customer expectations are met or exceeded. • Participates in supplier qualification surveys, implementation audits, and surveillances; internal quality assurance audits, surveillances, and assessments; and root cause analyses. • Serves as subject matter expert when appropriate. • Performs other duties as assigned.