• Develops, evaluates, and maintains NuScale quality assurance program processes including writing instructions, procedures, and other requirement and guidance documents for the quality assurance program. • Reviews QAPD and NQAM for continuing compliance to Codes and regulations, identifying opportunities for improvement. • Also reviews Level 2 and higher NuScale procedures for compliance with the Quality Assurance Program Description (QAPD) and the Nuclear Quality Assurance Manual (NQAM). • Recommends and implements program improvements, enhancements and recommended changes. • Develop and communicate training and background information cross-functionally. • Provides guidance and support in the field of nuclear quality assurance to NuScale personnel performing activities affecting quality. • Mentors and trains others in sound approaches and standards regarding nuclear quality assurance, including effective interaction with cross functional teams and problem solving. • Develops strategies, quality plans, and procedures as needed to ensure required quality codes, standards, requirements and customer expectations are met or exceeded. • Participates in supplier qualification surveys, implementation audits, and surveillances; internal quality assurance audits, surveillances, and assessments; and root cause analyses. • Serves as subject matter expert when appropriate. • Performs other duties as assigned.

• Execute test cases for AB tests and Landing Pages across various platforms. • Build automated test cases using Playwright. • Identify, record, and track defects or issues found during testing. • Work closely with optimizers, designers, developers, and data analysts.

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT. * Must reside in the state of Texas. Preference for Rio Grande Valley Position Purpose: Establishes and fosters a healthy working relationship between large physician practices, IPAs and Centene. Educates providers and supports provider practice sites regarding the National Committee for Quality Assurance (NCQA) HEDIS measures and risk adjustment. Provides education for HEDIS measures, appropriate medical record documentation and appropriate coding. Assists in resolving deficiencies impacting plan compliance to meet State and Federal standards for HEDIS and documentation standards. Acts as a resource for the health plan peers on HEDIS measures, appropriate medical record documentation and appropriate coding. Supports the development and implementation of quality improvement interventions and audits in relation to plan providers. - Delivers, advises and educates provider practices and IPAs in appropriate HEDIS measures, medical record documentation guidelines and HEDIS ICD-9/10 CPT coding in accordance with state, federal, and NCQA requirements. - Collects, summarizes, trends, and delivers provider quality and risk adjustment performance data to identify and strategize/coach on opportunities for provider improvement and gap closure. - Collaborates with Provider Relations and other provider facing teams to improve provider performance in areas of Quality, Risk Adjustment and Operations (claims and encounters). - Identifies specific practice needs where Centene can provide support. - Develops, enhances and maintains provider clinical relationship across product lines. - Maintains Quality KPI and maintains good standing with HEDIS Abstraction accuracy rates as per corporate standards. - Ability to travel up to 75% of time to provider offices. - Performs other duties as assigned. - Complies with all policies and standards. Education/Experience: Bachelor's Degree or equivalent required. 3+ years in HEDIS record collection and risk adjustment (coding) required. Licenses/Certifications: One of the following required: CCS, LPN, LCSW, LMHC, LMSW, LMFT, LVN, RN, APRN, HCQM, CHP, CPHQ, CPC, CPC-A or CBCS. For Superior HealthPlan: license/certification is preferred. Pay Range: $27.02 - $48.55 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values - Belonging: We cultivate a space where everyone can show up as their authentic self. - Empathy: We seek out diverse perspectives and listen to learn without judgment. - Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. - One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary The Quality & Performance Coordinator supports the execution of quality assurance, audit, and performance improvement across Revenue Cycle Management Operations. Reporting to the Quality & Performance Improvement Manager, this role conducts routine audits, analyzes performance trends, identifies process gaps, and partners with operational teams to improve accuracy, compliance and efficiency across key functions such as Benefit Verification, Cash Posting, Denials and Accounts Receivable Management. This role plays a critical part in ensuring adherence to payer requirements, internal policies, and operational standards while promoting a culture of continuous improvement and accountability. Consistent with LifeStance’s values, every member of the LifeStance team is expected to support each other and the mission, which may mean participating in projects and initiatives and performing functions and responsibilities not specifically outlined in this job description. Leaders at LifeStance are expected to foster a commitment to the organization's values. This position is a remote role with the ability to sit within any US locality. Compensation: $23.00- $28.00 Hourly with potential bonus Key Responsibilities: Quality Assurance & Auditing - Conduct structured QA audits across RCM functions including benefit verification, charge capture, payment posting, denial handling, and AR follow-up - Evaluate work for accuracy, completeness, compliance, and adherence to standard operating procedures - Document audit findings, error types, and trends using standardized scoring tools - Identify recurring issues, process breakdowns, and training gaps - Escalate high-risk findings or systemic issues to leadership Performance Monitoring & Analysis - Track individual and team performance metrics such as productivity, accuracy, denial trends, and rework rates - Analyze audit data to identify patterns, outliers, and improvement opportunities - Support development of scorecards and performance dashboards - Provide actionable insights to operational leaders to improve first-pass resolution and reduce rework Root Cause Analysis & Improvement Support - Participate in root cause analysis for quality failures, claim errors, and payer denials - Recommend corrective actions, process changes, or training interventions - Monitor effectiveness of improvement initiatives and report outcomes - Assist in developing and updating quality standards and audit methodologies Training & Coaching Support - Provide feedback to supervisors and training teams regarding performance gaps - Support targeted retraining efforts based on audit findings - Serve as a subject matter resource on quality standards and best practices - Reinforce consistent application of policies and procedures   Data Reporting & Documentation - Maintain accurate records of audits, findings, and corrective actions - Prepare regular reports summarizing quality trends and performance insights - Ensure audit data is captured in centralized systems for leadership review - Assist in preparing materials for operational reviews and performance meetings   Compliance & Risk Management - Ensure adherence to payer rules, billing regulations, and internal policies - Identify potential compliance risks and escalate appropriately - Support internal and external audit readiness activities - Promote standardized processes across RCM operations Qualifications: Experience - 2–4 years of experience in healthcare Revenue Cycle Management - Experience in one or more RCM areas such as AR, billing, denials, payment posting, or eligibility/benefits - Prior quality assurance, auditing, or training experience preferred - Behavioral Health RCM experience a plus Knowledge & Skills - Strong understanding of payer rules, claims processes, and denial management - Analytical mindset with ability to interpret performance data - High attention to detail and accuracy - Strong written and verbal communication skills - Ability to provide constructive feedback in a professional manner - Proficiency with RCM systems and reporting tools (e.g., AdvancedMD, AthenaHealth, Waystar, etc.) - Excel skills preferred Key Competencies - Critical thinking and problem solving - Objectivity and sound judgment - Organization and time management - Collaboration and teamwork - Continuous improvement mindset - Ability to manage confidential information LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.