8am (Formerly AffiniPay)

It's a new day with a new opportunity at 8am! About the role: Are you a driven deal-closer with a passion for winning and helping clients achieve real outcomes? Do you thrive in a fast-paced, high-growth SaaS environment where your performance directly fuels your success? At 8am, we’re growing fast and looking for an Account Executive to help us capture new mid-market opportunities and accelerate our expansion. This is your chance to work with a collaborative, high-performance sales team, close significant deals, and shape how legal and professional services firms do business. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: - Own your named book — prospect, qualify, run, and close CPAC accounts in the 35–100 employee band. This is your book of business, end to end. - Run transactional Enterprise deals — smaller-ACV opportunities (under $25K) inside the 100+ employee segment are handed down to you to run and close, freeing your senior AE to focus on higher-value selling. - Generate qualified outbound pipeline into a quarterly priority list of 100+ employee accounts on behalf of your senior Enterprise AE. - Partner directly with your Enterprise AE manager — learn the Enterprise sales motion firsthand, attend strategic customer meetings, and build the skills you’ll need to step into a senior Enterprise seat. - Build deep product fluency across both LawPay (legal) and CPAC (accounting), and develop a working knowledge of the competitive landscape so you can position 8am credibly at the Enterprise level. - Maintain disciplined CRM hygiene and contribute to accurate Enterprise forecasting across both product lines. - Build trusted relationships that go beyond the first sale - earning repeat business, referrals, and customer loyalty by understanding what matters most to your clients About you: - 1–2+ years of B2B sales experience with a mix of outbound prospecting and closing (SaaS or fintech experience strongly preferred). - Strong outbound muscle — comfortable cold-calling and cold-emailing into Enterprise accounts and converting conversations into qualified pipeline. - Closing experience on smaller-ACV deals, with the ability to run a sales cycle independently from discovery to signed contract. - Hungry to learn the Enterprise sales motion under a senior AE and potential to grow into a full Mid-Market or Enterprise seat. - Excellent written and verbal communication skills, with the ability to act as a consultant and get prospects to think differently about their business. - Self-motivated, organized, and able to manage two workstreams (prospecting + closing) without losing focus on either. - Comfortable with the dual nature of the role — hunter mentality on outbound, consultative selling on close. - Attention to detail and the ability to thrive in a fast-growing environment where the playbook is still being written. - Strong preference for Austin, TX based candidates — in-office expectations are required. Additional Information: Estimated on-target earnings (OTE): $130,000 - $140,000. This role includes uncapped commission, giving you the opportunity to exceed your earnings potential based on performance. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. This position is non-exempt and eligible for overtime. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: - Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. - Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. - Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. - Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. - Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. - Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). - Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

It's a new day with a new opportunity at 8am! About the role: We're hiring a Quality Engineering Manager to lead a team based in Brno. Your team runs a production fleet of AI testing agents — exploratory testing, bug verification, test case generation, PR review — and you own the quality outcomes. You set the standards, grow the careers, and decide where AI runs autonomously and where human oversight tightens. If you want to shape what QE looks like in 2026, this is the role. This role is hired through an Employer of Record (EOR) partner in the Czech Republic. About us: 8am builds software that helps professionals run stronger businesses. Our platform powers payments, client experience, and operational workflows for legal, accounting, and other service-based businesses. U.S. based professionals count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. More than 250,000 professionals across the U.S. rely on our products every day. As we continue to grow, we’re investing in the next generation of our platform and are looking for experienced engineers who want to help shape its future. What you'll do: - Lead a team of QEs embedded in Agile squads: hiring, coaching, performance management, and growing your ICs along our QE career ladder. - Manage QE resource allocation across squads: rebalancing coverage as priorities shift, covering for leave or open headcount, and surfacing tradeoffs to Engineering and Product when demand exceeds capacity. - Own the QE practice across the squads your QEs work in, enforce release readiness standards through our quality gates, and keep Qase traceability coherent. - Review test plans authored by your team and raise the bar on coverage, clarity, and maintainability. - Partner with peer QE managers, the Tooling and Automation team, Data Engineering, and Product to identify critical automation paths and build them into the quality gates, balancing the flows customers actually use with the flows we want customers adopting. - Pull in our nonfunctional QE specialists (Data, Security, Performance) where their expertise sharpens coverage for the squads your QEs are in. - Partner with Customer Support and Customer Success to bring customer signal into QE, positioning your team as customer advocates who catch failure modes before they become widespread. - Own post-release quality: driving QE response and root cause analysis when escapes happen, and feeding those learnings back into gates, test coverage, and process. - Enforce existing QE processes and drive continuous improvement. Contribute to Themis, our Python/PyTest/Playwright-based automation framework that implements our quality gates. About you: - 3+ years managing a quality-focused engineering team, with a track record of driving defect leakage or equivalent quality metrics down and sustaining them as the codebase and team grow. You understand the QE mindset: defining what good looks like, owning quality outcomes at the squad level, and partnering with Tooling and Automation to keep automation reliable and well-maintained, with zero tolerance for flakey tests. - Strong judgment under ambiguity and proactive communication in all directions. You surface risks and quality signals early, with context and a proposed path, to your team, to Engineering Managers, to Product, and to leadership. You can present quality metrics and trade-offs clearly to senior leadership and represent the Quality Engineering team's position in cross-functional debates. - An active view of AI in QE. We're continuously evaluating and adopting AI to accelerate QE work. You bring rigor to how AI gets used, ensure your team reviews AI output before it ships, and help them get more value from the tools over time. - Technical breadth and depth in both QE practice and the products you'll cover. Broad enough to engage credibly with engineering peers across multiple products and verticals on test strategy, critical automation paths, and tooling decisions, and deep enough to mentor your ICs on their actual work: test design, debugging a flaky suite, decomposing a complex feature for coverage, reviewing automation critically. - Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. - This position is preferably based in Brno, Czech Republic Why join our new 8am Brno hub? - Founding Team Impact: Be a founding engineer of our new Brno R&D hub. After a brief 1-6 month integration with U.S. based teams, you will help form fully autonomous, locally-led squads with clear paths to Staff and leadership roles - Drive our "AI-First" Transformation: We are building a secure, massive-scale "Unified AI Platform". Depending on your squad, you will either help architect this core infrastructure (LLM routing, RAG, agent orchestration) or build directly on top of it. - Build the Next Generation of Our Platform: Help shape the systems powering products used by more than 250,000 professionals. You’ll work on complex platform capabilities across payments, workflow automation, and AI-powered features as we expand into new professional service markets. Benefits and Perks We offer a competitive, locally relevant benefits package designed to support your life in the Czech Republic while giving you access to global opportunities: - Performance bonus opportunities and employee referral rewards - Flexible Time Off (FTO) and 13 paid public holidays aligned with the Czech calendar - Paid sick leave with additional support through the Czech social security system - Maternity, paternity, and parental leave in line with Czech regulations, plus additional paid paternity leave from 8am - Full statutory benefits, including public health insurance, social security, pension, and work accident coverage Grow Your Career - Access to Coursera (including Gen AI Academy) and ongoing professional development - Clear growth paths, regular feedback, and opportunities for advancement What Makes 8am Different: - International company environment with collaboration across Europe and the U.S. - Opportunities to travel for company events (including potential U.S. visits) - Engaging team culture with local events, outings, and community initiatives - High-quality company swag and programs focused on wellness, learning, and connection Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up. Applicant Data Privacy Notice: Your personal data will be collected and retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Full policy linked here.

It's a new day with a new opportunity at 8am! Join the 8am™ (formerly AffiniPay) SMB Sales Team! We’re hiring Account Executives to bring our product suite to small and mid-sized law firms. You’ll own prospecting, product demos, and closing new business - driving growth and winning new logos. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What You’ll Do - Own the full sales cycle from outbound prospecting and product demos to deal negotiation and close, with support from marketing and XDR - Build a comprehensive understanding of our software solutions and competitive landscape (strengths, weaknesses, benefits) to best position these products in the market - Empower our customers by connecting our value proposition directly to customer ROI - Build trusted relationships that go beyond the first sale - earning repeat business, referrals, and customer loyalty by understanding what matters most to your clients About You - 1+ years of consultative, B2B sales w/ closing experience (SaaS experience preferred) - Ability to cold call prospects and convert conversations into pipeline opportunities - Excellent written and verbal communication skills - Passion for sales and a self-driven sense of motivation - The ability to act as a consultant and get prospects to think differently about their business - Attention to detail & ability to thrive in a growing environment - Ideally located in one of our hub locations: Austin, TX (HQ), San Diego, Vancouver, Denver or Toronto! Additional Information If you live near one of our offices in either San Diego or Austin - we work in a hybrid capacity! Additional Information: Estimated on-target earnings (OTE): $130,000–$160,000. This role includes uncapped commission, giving you the opportunity to exceed your earnings potential based on performance. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. This position is non-exempt and eligible for overtime. Why 8am At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: - Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. - Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. - Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. - Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. - Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. - Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). - Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits—we create an environment where people can thrive, grow, and make a real impact every day. Security advisory Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

Role Description 8am is looking for a professional and highly motivated problem solver to join our Customer Support Team. As a Customer Support Specialist, Payments, you will be responsible for ensuring every 8am customer receives consistent and reliable service and support through every interaction. - Answer inbound customer support calls and provide necessary product troubleshooting and support - Timely response to incoming customer support inquiries via email, phone, and support ticketing system - Ensure customers receive consistent and reliable service and support during every interaction - Stay informed and knowledgeable regarding new product releases - Document found issues and steps to reproduce - Investigate issues reported by customers - Educate our customers on how to use Mycase/LawPay/CPACharge products - Other duties as assigned Qualifications - Bachelor’s degree - 2+ years experience in a customer support role - Must have excellent interpersonal and professional communication skills; both written and verbal - Maintain a high level of professionalism, integrity, and ethics - Excellent time management and people skills - Works well in a team setting - Must be able to react positively to difficult situations - Knowledge of Windows, PowerPoint, Word, Excel, or similar programs required - Must be able to answer inbound support calls daily - Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation Requirements - The pay range for this position is between $20 - $27 per hour - This position is non-exempt and eligible for overtime Benefits - Health Insurance Coverage: A variety of medical, dental, and vision plans, including a 100% company-paid HDHP plan for employees - Financial perks: Competitive compensation and benefits package including annual bonuses, equity options, and 401(k) or RRSP if in Canada, with a company match for all team members - Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for new parents - Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching - Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development - Giving back to the communities around us: Charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually) - Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform

It's a new day with a new opportunity at 8am! Join our Talent Community If you're interested in joining our team at 8am but don't see an opportunity that you'd like to apply to, please fill out a quick application below to join our Talent Community. Through submitting this application you're not applying for a specific job - instead, your joining our Talent Community, allowing you to stay connected with us to learn about future opportunities that align with your background!

It's a new day with a new opportunity at 8am! Join the 8am™ (formerly AffiniPay) SMB Sales Team! We’re hiring Account Executives to bring our product suite to small and mid-sized law firms. You’ll own prospecting, product demos, and closing new business - driving growth and winning new logos. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What You’ll Do - Own the full sales cycle from outbound prospecting and product demos to deal negotiation and close, with support from marketing and XDR - Build a comprehensive understanding of our software solutions and competitive landscape (strengths, weaknesses, benefits) to best position these products in the market - Empower our customers by connecting our value proposition directly to customer ROI - Build trusted relationships that go beyond the first sale - earning repeat business, referrals, and customer loyalty by understanding what matters most to your clients About You - 1+ years of consultative, B2B sales w/ closing experience (SaaS experience preferred) - Ability to cold call prospects and convert conversations into pipeline opportunities - Excellent written and verbal communication skills - Passion for sales and a self-driven sense of motivation - The ability to act as a consultant and get prospects to think differently about their business - Attention to detail & ability to thrive in a growing environment - Ideally located in one of our hub locations: Austin, TX (HQ), San Diego, Vancouver, Denver or Toronto! Additional Information If you live near one of our offices in either San Diego or Austin - we work in a hybrid capacity! Additional Information: Estimated on-target earnings (OTE): $130,000–$160,000. This role includes uncapped commission, giving you the opportunity to exceed your earnings potential based on performance. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. This position is non-exempt and eligible for overtime. Why 8am At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: - Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. - Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. - Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. - Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. - Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. - Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). - Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits—we create an environment where people can thrive, grow, and make a real impact every day. Security advisory Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

It's a new day with a new opportunity at 8am! About the role: 8am is looking for a Senior Quality Engineer to join our LawPay team. At 8am, quality is not a phase—it’s a mindset woven into every conversation, decision, and line of code. As a senior member of the team, you’ll leverage your deep testing expertise to drive quality improvements that impact not just your immediate team, but the broader engineering organization. You’ll mentor junior engineers, contribute to process improvements, and take ownership of quality initiatives that protect and enhance our customers’ experience. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: - Work effectively as an embedded engineer on a scrum team, and across teams when user features span multiple teams, contributing meaningfully to technical discussions - Design and execute comprehensive test strategies across UI and API layers, ensuring they reflect real customer scenarios - Write high-quality test cases that tell a story about customer interactions, and maintain them throughout their entire lifecycle - Contribute tests to our Python/Playwright/pytest automation framework, expanding coverage for both UI and API scenarios - Champion the customer experience at every stage of development, viewing deliverables through the customer’s lens - Identify and document defects with comprehensive root cause analysis - Drive continuous improvement in our Defect Leakage Rate, recognizing that every bug reaching production erodes customer trust - Proactively engage with Product Owners and Product Management on feature feasibility, testability, and requirement clarification—raising concerns before work enters the sprint, not after - Become a Subject Matter Expert (SME) for specific technical areas or product components - Collaborate with SDET team members and developers to determine which tests are high-value candidates for automation About you: - 5+ years of experience in software quality engineering, preferably in SaaS environments - Highly self-directed: able to own your workload, define your own test approach, and drive quality without waiting to be told what to cover - Hands-on experience testing both UI (browser-based) and API layers, with a strong grasp of REST API testing concepts - Proficiency with Postman or equivalent REST clients for exploratory and structured API testing - Working knowledge of Python sufficient to read, write, and contribute tests to an existing pytest-based automation framework - Comfort navigating multi-tenant, API-driven SaaS platforms and understanding how platform-level changes ripple across features - Strong communication skills with the ability to present to both technical and non-technical stakeholders - Proficiency working in shell environments like bash or zsh, especially for searching and reading log files - Proficiency with test management tools such as Qase - Familiarity with version control using Git, both in the CLI and through services like Bitbucket and GitHub - Experience managing locally hosted test environments using tools like Docker - Experience mentoring junior engineers and contributing to process improvements - Basic understanding of containerization, Kubernetes, and CI/CD pipelines (Jenkins, CircleCI) Nice to Haves: - Familiarity with Ruby on Rails applications—comfortable reading logs, navigating the stack, and understanding application behavior without needing to write application code - Experience with Playwright, Cypress, or Selenium for UI test automation - Knowledge of foundational nonfunctional testing (performance, accessibility, security) - Experience with microservices architectures and distributed systems - Certifications such as ISTQB or CSTE - Familiarity with AI-assisted testing tools and leveraging LLMs as a productivity-boosting tool Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

It's a new day with a new opportunity at 8am! About the role: We are looking for Engineering Managers to help lead the next generation of our MyCase practice management platform. This role supports two closely related areas: core product platform development and AI-driven capabilities. This is a hands-on technical leadership role for a manager who can support engineers and delivery at a high level while still contributing technically when needed. Depending on your background and interests, you will lead a team focused on building end-to-end customer workflows across our core platform and/or developing AI-powered features and services that enhance how firms operate. This role is hired through an Employer of Record (EOR) partner in the Czech Republic. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: - Lead and support a team of software engineers building customer-facing features and/or AI-driven solutions across the stack using modern technologies (e.g., Next.js, React, Ruby on Rails, Python). - Manage engineers through onboarding, coaching, feedback, career development, and performance management. - Partner closely with Product, Design, and stakeholders to deliver high-impact product features and/or translate business problems into AI-driven solutions. - Lead agile team rituals, improve planning, remove bottlenecks, and ensure predictable delivery. - Maintain strong technical understanding of systems and architecture to guide design decisions and execution. - Contribute technically through code reviews, architecture discussions, debugging, and hands-on implementation when needed. - Build and maintain high-quality engineering standards across testing, reliability, maintainability, and operational excellence. - Drive improvements to engineering processes, workflows, and team health to increase effectiveness and scalability. - Collaborate with UX, Product, and Cloud/DevOps teams to deploy features (including AI where applicable), monitor impact, and continuously improve them. - Drive technical initiatives expanding the platform with new capabilities, including AI-powered workflows where relevant, while ensuring performance and scalability. - Communicate clearly with technical and non-technical stakeholders and share engineering context across teams. - Contribute to hiring and building a strong engineering organization. About you: - Experience managing software engineers and leading teams delivering production software in cross-functional environments. - Strong technical background in modern web application development, with the ability to engage in design and code discussions. - You likely bring experience in one or more of the following areas: - Platform / Product Engineering: - Experience building and scaling customer-facing web applications across frontend and backend systems. - Experience building APIs and backend services. - Proficiency with SQL and relational databases (PostgreSQL, MySQL). - Strong understanding of software design, testing, and maintainability. - AI / Data & ML Engineering: - Experience building and deploying production-ready AI/ML services. - Strong programming skills (e.g., Python or similar) and experience with data workflows and evaluation. - Experience integrating models into SaaS products and building scalable data infrastructure. - Experience working in cloud environments (e.g., AWS) and modern DevOps practices. - Demonstrated ability to leverage AI tools and technologies to drive innovation. - Across both: - Experience working in agile teams and collaborating with distributed teams. - Strong communication, collaboration, and documentation skills. Nice to haves: - Experience managing multiple teams or larger engineering domains. - Experience with cloud platforms (AWS, GCP). - Experience with modern web technologies (React, Next.js, Ruby on Rails). - Experience building scalable SaaS systems. - For AI-focused candidates: - Experience delivering, fine-tuning, or optimizing LLMs. - Background in NLP or real-time/streaming data systems. - For platform-focused candidates: - Experience improving engineering processes and development workflows. - Exposure to fintech or legal industry domains. - Bachelor’s degree (or higher) in Computer Science, Engineering, or related field. Why join our new 8am Brno hub? - Founding Team Impact: Be a founding engineer of our new Brno R&D hub. After a brief 1-6 month integration with U.S. based teams, you will help form fully autonomous, locally-led squads with clear paths to Staff and leadership roles - Drive our "AI-First" Transformation: We are building a secure, massive-scale "Unified AI Platform". Depending on your squad, you will either help architect this core infrastructure (LLM routing, RAG, agent orchestration) or build directly on top of it. - Build the Next Generation of Our Platform: Help shape the systems powering products used by more than 250,000 professionals. You’ll work on complex platform capabilities across payments, workflow automation, and AI-powered features as we expand into new professional service markets. Benefits and Perks We offer a competitive, locally relevant benefits package designed to support your life in the Czech Republic while giving you access to global opportunities: - Flexible Time Off (FTO) and 13 paid public holidays aligned with the Czech calendar - Paid sick leave with additional support through the Czech social security system - Maternity, paternity, and parental leave in line with Czech regulations, plus additional paid paternity leave from 8am - Full statutory benefits, including public health insurance, social security, pension, and work accident coverage - Performance bonus opportunities and employee referral rewards Grow Your Career - Access to Coursera (including Gen AI Academy) and ongoing professional development - Clear growth paths, regular feedback, and opportunities for advancement What Makes 8am Different: - International company environment with collaboration across Europe and the U.S. - Opportunities to travel for company events (including potential U.S. visits) - Engaging team culture with local events, outings, and community initiatives - High-quality company swag and programs focused on wellness, learning, and connection Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

It's a new day with a new opportunity at 8am! About the role: This Social Media Coordinator role is equal parts community care, content support, and performance visibility. You’ll keep conversations moving, content flowing, and insights visible so our Social Media Manager can focus on strategy and storytelling. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: - Manage day-to-day community engagement by monitoring and responding to comments, direct messages, and mentions across social platforms, escalating sensitive issues and sharing audience insights with internal teams. - Support social performance tracking by pulling weekly and monthly reports, monitoring key metrics, maintaining tagging accuracy, and surfacing trends, anomalies, and insights. - Monitor social and cultural trends across platforms to identify relevant opportunities and contribute examples to the team’s inspiration and trend tracking resources. - Assist with content publishing by scheduling approved posts in Sprout, ensuring captions, visuals, links, and tags are accurate and aligned with brand standards. About you: - Experience managing or supporting brand social media accounts - Comfort working in Sprout Social or similar publishing and reporting tools - Strong attention to detail and follow-through - Clear written communication and good judgment around tone and escalation - Ability to work independently while staying aligned with brand guidelines - Interest in social trends, performance data, and how content connects to business outcomes Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Why 8am At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

It's a new day with a new opportunity at 8am! About the role: 8am is seeking a Senior Quality Engineer to join our team and help drive a culture where quality is not a phase - it’s a mindset embedded in every conversation, decision, and line of code. In this role, you’ll serve as both a customer advocate and a technical leader within your embedded scrum team. You’ll design and execute thoughtful testing strategies across UI, API, and backend systems, ensuring our SaaS platform delivers reliable, secure, and high-quality experiences. As a senior member of the team, you’ll influence quality practices across engineering, mentor others, and lead initiatives that directly impact customer trust and product excellence. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: - Customer Advocacy & Quality Ownership - Champion the customer experience by designing test scenarios that reflect real-world usage - Identify risks early, challenge unclear or incomplete requirements, and raise quality concerns proactively - Ensure defects are thoroughly documented with root cause analysis and clear customer impact - Drive improvements in key quality metrics, including Defect Leakage Rate Test Strategy & Execution - Design and execute comprehensive test strategies across UI, API, and database layers - Create and maintain high-quality test cases that tell the story of customer interactions - Perform exploratory, functional, and non-functional testing (performance, security, etc.) - Collaborate with engineering and SDET teams to identify and prioritize automation opportunities - Contribute to and leverage automation frameworks (Python/Playwright/pytest) where applicable Technical Leadership & Collaboration - Act as a quality leader within your scrum team and across teams when features span multiple systems - Mentor junior engineers and contribute to process improvements and best practices - Partner with Product and Engineering to ensure features are testable, scalable, and aligned with customer needs - Participate actively in Agile ceremonies with a focus on quality advocacy - Serve as a Subject Matter Expert (SME) for specific product areas Technical Execution & Environment Management - Perform UI, API, and SQL testing in complex, multi-tenant SaaS environments - Use tools like Postman and CLI environments (bash/zsh) for testing and troubleshooting - Work with cloud-based systems (AWS or similar), logs, and distributed architectures - Support testing in containerized environments (Docker, Kubernetes) and CI/CD pipelines About you: - 4–7+ years of experience in software quality engineering, ideally in SaaS or FinTech environments - Strong experience testing across UI and API layers, with solid understanding of REST APIs - Proficiency with test management tools (e.g., Qase, TestRail) and defect tracking systems - Working knowledge of Python or similar scripting languages for test automation - Comfortable working in Linux/CLI environments and analyzing logs for troubleshooting - Familiarity with cloud platforms (AWS), CI/CD pipelines, and modern DevOps practices - Experience with version control systems like Git (GitHub, Bitbucket) - Strong understanding of Agile/Scrum methodologies - Proven ability to mentor others and drive quality initiatives - Excellent communication skills, with the ability to translate technical issues into customer impact - Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Bonus Points For: - Experience in FinTech, payments, or regulated environments (e.g., PCI) - Knowledge of microservices, event-driven systems (Kafka, RabbitMQ), or distributed architectures - Experience with performance, security, or accessibility testing - Familiarity with modern QE tools, AI-assisted testing, or test automation strategy Additional Information The annual salary range for this position is $120,000 to $170,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: - Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. - Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. - Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. - Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. - Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. - Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). - Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.