• Establish yourself as a resident subject matter expert on Yubico’s products and ecosystem • Strategize with sales reps to help achieve target sales quotas • Build strong relationships with prospects and establish technical credibility to help advance deals • Maintain relationships with existing customers and look for opportunities to expand their product usage and improve their security posture where relevant • Build and deliver successful Proofs of Concept (PoCs), deployment planning, and technical consulting engagements • Actively communicate with engineering and marketing with respect to evolving customer requirements in the marketplace • Continually assist with solutions development to expand to new target markets and industries • Improve the customer’s experience through conferences, workshops, and written documentation • Care about contributing to an amazing work culture and environment • Support and be comfortable with the rapid, unpredictable nature of a young innovative company • Work with customers remotely and in person

Role Description We have an exciting opportunity for a Foreign Nationals Outreach Worker who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. The Outreach and Community Team work with service users with substance misuse, who are experiencing rough sleeping, or at risk of homelessness. We are looking for a compassionate, empathetic and proactive individual who can lead on engaging EU Nationals to work with services and achieve positive outcomes for those they are supporting. - Report to the Outreach and Community Team Leader within the outreach in Barnet. - Hold a caseload of EU Foreign Nationals who are experiencing rough sleeping and substance misuse issues. - Work in collaboration with internal teams and partner agencies to support service users with complex needs. - Engage with Foreign Nationals who are rough sleeping, sex working by participating in street-based outreach sessions. - Act as the main coordinator providing comprehensive assessments and Drug and Alcohol support. - Provide screening, assessment, recovery planning, and onward referral. - Reduce drug and alcohol related harm to service users and the wider community. - Provide advocacy for access to partnership services. - Complete planned outreach projects with partner agencies. - Support social (re)integration, promoting recovery, resilience, peer support, and self-determination. - Work with the Police, the Home Office, and anti-trafficking agencies when necessary. Qualifications - Strong understanding of substance misuse issues and experience of working within a similar field. - Ability to communicate effectively with service users from at least two other EU member states (Czech, Slovakian, Lithuanian, Polish, Latvian, Hungarian, Romanian, Farsi). - Proactive and able to work on own initiative with excellent time management and prioritising skills. - Knowledge of services available in various countries of origin. - Supportive team player with strong interpersonal skills. - Understanding of information governance processes. - Seek out learning opportunities to improve professional knowledge and skills. - Experience of working with people who have been trafficked or victims of modern-day slavery. Requirements - Full-time hours: 37.5 hours per week (including weekend and evening work). - Salary: £27,861.26 - £32,002.35 pro rata. - Allowance: Outer London Weighting of £2,195.72 pro rata. - Contract: Fixed term role ending on 31st March 2027. - This role is not eligible for visa sponsorship; applicants must already have the right to work in the UK. Benefits - 25 days holiday (+ bank holidays) rising by 1 day for each year’s service (capped at 30 days). - Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme. - Contributory pension scheme. - Several benefits including discounts for shopping, cinema, holidays, etc. - A friendly and supportive team. - Training, career development & progression opportunities. - Refer a friend scheme and receive £250 in vouchers if candidate is successful. Company Description Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

• Collaborate with clients to understand their data architecture, business objectives, and technical requirements. • Provide expert consultation on Contentstack Real-time CDP enablement, configuration, and optimization. • Lead discovery sessions to design tailored architecture solutions that align with customer goals. • Act as a trusted advisor, delivering best practices for data unification, segmentation, and activation. • Oversee implementation, configuration, and deployment of Real-time CDP. • Design scalable, high-performance architectures tailored to customer ecosystems. • Provide architecture guidance on integration with third-party systems (CRM, marketing automation platforms, data lakes, paid media, email marketing platforms, etc.). • Analyze and consult on optimizing data ingestion pipelines and API integrations. • Provide hands-on enablement consulting and product training to customer teams. • Define data modeling strategies to enable effective segmentation and personalization. • Guide customers on data governance, privacy, and compliance best practices. • Recommend architectural enhancements to improve performance and reliability. • Partner with Customer Success, Sales, and Product teams to align on customer goals. • Create and maintain technical documentation, architecture diagrams, and deployment guides. • Share insights and feedback with Product and Engineering to influence platform improvements. • Contribute to best practice frameworks and reusable solution assets.

What is Contentstack? Contentstack is on a mission to deliver the world’s best digital experiences through a fusion of cutting-edge content management, customer data, personalization and AI technology. Iconic brands, such as AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi and Walmart, depend on the platform to rise above the noise in today's crowded digital markets and gain their competitive edge. Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code. Learn more at www.contentstack.com. Who Are We? At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go! What are we looking for? As a Sr. Solutions Architect - DXP, you will play a key role in guiding customers through their DXP implementation journey, providing expert consulting on software enablement, installation, and architecture best practices. You will collaborate with clients to design and implement scalable, data-driven solutions that maximize the value of Contentstack’s CMS and Lytics CDP. If you feel like this is a match, we’d love to hear from you! Here's what you'll be doing: Customer Consulting & Guidance - Collaborate with clients to understand their data architecture, business objectives, and technical requirements. - Provide expert consultation on Contentstack Real-time CDP enablement, configuration, and optimization. - Lead discovery sessions to design tailored architecture solutions that align with customer goals. - Act as a trusted advisor, delivering best practices for data unification, segmentation, and activation. Solution Architecture & Design - Oversee implementation, configuration, and deployment of Real-time CDP. - Design scalable, high-performance architectures tailored to customer ecosystems. - Provide architecture guidance on integration with third-party systems (CRM, marketing automation platforms, data lakes, paid media, email marketing platforms, etc.). - Analyze and consult on optimizing data ingestion pipelines and API integrations. - Provide hands-on enablement consulting and product training to customer teams. - Define data modeling strategies to enable effective segmentation and personalization. - Guide customers on data governance, privacy, and compliance best practices. - Recommend architectural enhancements to improve performance and reliability. Collaboration & Documentation - Partner with Customer Success, Sales, and Product teams to align on customer goals. - Create and maintain technical documentation, architecture diagrams, and deployment guides. - Share insights and feedback with Product and Engineering to influence platform improvements. - Contribute to best practice frameworks and reusable solution assets. What Really Gets Us Excited About You? - 8-12 years of experience in Solution Architecture, Professional Services, or similar technical consulting roles. - 3+ years of hands-on experience with CDP platforms, preferably Lytics. - Hands-on expertise with API integrations and cloud platforms (AWS, GCP, or Azure). - Familiarity with identity resolution techniques and customer data strategies. - Strong proficiency in CDP platforms, with a focus on Lytics or similar (Segment, Tealium, Adobe CDP, etc.). - Proven conflict management and problem-solving skills, with a focus on delivering customer-centric solutions. - Excellent ability to explain complex technical concepts to both technical and non-technical audiences. - Ability to collaborate cross-functionally with sales, product, and engineering teams. - Action-oriented mindset with the ability to drive issues to resolution on behalf of customers and partners. - Proficiency in JavaScript, Python, or SQL for data manipulation and transformation. - Experience with data integration, data architecture, data modeling/pipeline, ETL processes, webhooks, and event streaming. - Certification in Lytics or equivalent CDP platforms is a plus. - Broad knowledge of content management systems (CMS) and the CMS SaaS market landscape is a plus. - Project Management certification (e.g., PMP) and/or Six Sigma Certification is a nice to have. - Previous experience as a Business Systems Analyst or in Technical Account/Customer Service roles is preferred. - A willingness to travel 25% of the time. - You value a fun, collaborative, positive culture! There are multiple ranges for this salary based on location plus variables based on skill aset and years of experience. See below: Netherlands: EUR 80,000 - 100,000 UK: GBP 70,000 - 85,000 Iceland: ISK 15m - 16m Bulgaria: EUR 70,000 - 85,000 What Do We Offer? Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it. Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected. Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, Walmart, and many more! One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining… To review our Privacy Policy, please click here.