Role Description Hi, we're Oscar. We're hiring a Senior Analyst, UM Regulatory Operations to join our UM Regulatory Operations team. You will support the design, optimization, and implementation of processes and improvements to operations in support of achieving organizational goals. You will be responsible to support implementations for regulatory requirements, compliance initiatives, UM audits, and other projects, as needed. You will report into the Senior Manager, UM Regulatory Operations. Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities - Coordinate projects and processes to help support key regulatory and compliance milestones and deliverables - Partner with leadership to implement regulations, support key state filings, and other projects - Partner with cross-functional teams to ensure action plans and process improvements align with project goals, and participate in collaboration with peers and cross-functional stakeholders - Support audit exams (NCQA, MHPAEA, State) - Help identify risks; respond to and resolve compliance gaps through regulatory implementation and in response to audits and Corrective Action Plans - Compliance with all applicable laws and regulations - Other duties as assigned Qualifications - 1+ years of experience in healthcare audits, or accreditations supporting NCQA and/or regulatory compliance - 1+ years of professional experience in utilization management, healthcare operations and/or compliance, or a related field - 1+ years of experience in Adobe Acrobat, and Google Suite or Microsoft Office (Sheets/Excel, Docs/Word, Slides/Powerpoint, etc) - 1+ years of experience with interdepartmental collaboration with stakeholders to drive projects Bonus Points - 1+ years of experience supporting state audits and exams - ACA marketplace, utilization management, healthcare quality and compliance, or provider data experience - Training or experience applying Continuous Process Improvement or Lean Six Sigma principles - Experience with project coordination or management in a matrixed organization - 1+ years of experience in developing and presenting information and recommendations Benefits - Medical, dental, and vision benefits - 11 paid holidays - Paid sick time - Paid parental leave - 401(k) plan participation - Life and disability insurance - Paid wellness time and reimbursements

About the Role Are you interested in helping strengthen how cybersecurity risk is managed across the US public sector while building hands-on experience in Trust, Risk, and Compliance (TRC)? This role offers the opportunity to grow your career while contributing directly to Rapid7's mission of making the digital world safer. As a Trust, Risk, and Compliance Analyst - Continuous Monitoring & POA&M, you will support Rapid7's expanding US Public Sector compliance programs, including FedRAMP, GovRAMP, TX-RAMP, and COV-RAMP, with a strong focus on continuous monitoring, POA&M management, and technical risk tracking. As part of the Trust, Risk, and Compliance team within the broader Information Security organization, you will help ensure security risks are identified, tracked, and remediated in a way that scales with Rapid7's cloud-based products and services. This role is based in Boston and/or Arlington and is part of a team that values collaboration, curiosity, balance, and continuous learning. About the Team Rapid7's Trust, Risk & Compliance team sits within Information Security and plays a critical role in building customer trust. We design and operate governance programs, manage security risk, and help teams across Rapid7 understand and meet regulatory and security expectations. Our work spans Engineering, Product, Platform, Legal, Procurement, Sales, and Customer Success - and we do it with a mindset that security should enable the business, not slow it down. In This Role, You Will - Support continuous monitoring (ConMon) activities for Rapid7's US Public Sector compliance programs, with a primary focus on FedRAMP and GovRAMP - Assist in managing Plans of Action & Milestones (POA&Ms), including tracking remediation progress, timelines, and risk ownership - Help analyze security findings, vulnerability results, and control deficiencies in partnership with Engineering and Security teams - Support technical evidence collection aligned to NIST 800-53 rev. 5 and NIST 800-171 - Use ATO-focused GRC platforms such as Paramify, ServiceNow GRC, Onspring, RegScale, and DefectDojo to track findings, risks, and compliance status - Participate in discussions with engineers to understand control implementations, technical risks, and remediation approaches - Assist with preparation of ConMon deliverables (POA&M, deviation requests, inventory workbook) - Help improve POA&M and ConMon processes through standardization, automation, and improved data quality - Gain hands-on exposure to evolving requirements such as CMMC, new Executive Orders, and other US public sector cybersecurity initiatives The Skills You'll Bring - 2-5 years of experience (or equivalent academic/internship experience) in cybersecurity, cloud security, compliance, or risk management - Foundational knowledge of NIST 800-53 and/or NIST 800-171 - Interest in vulnerability management, risk remediation, and continuous monitoring - Experience or familiarity with ATO-focused GRC platforms such as Paramify, ServiceNow GRC, Onspring, or RegScale - Ability to understand and document technical security issues and risks - Strong analytical skills and attention to detail - Clear written and verbal communication skills - A curious, collaborative mindset and eagerness to learn Nice to Have - Exposure to AWS or cloud-based environments - Familiarity with vulnerability management tools or security scanning concepts - Experience or interest in POA&M workflows, risk tracking, or control remediation - Interest in compliance automation, OSCAL, or data-driven compliance approaches - Early-career certifications or coursework in cybersecurity, cloud security, or information assurance We Know That... The best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you're excited about this role and feel your experience can make an impact, we encourage you to apply. LI-WP1 About Rapid7 At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.

Two Chairs is building a new kind of mental health system based on the idea that the status quo isn’t good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we’ll raise the bar for the entire industry. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune’s Best Workplaces in Healthcare. One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if you don't think they meet some expectations of the role. About the role As an Operations Analyst on our Operations team, you will support Operations, Clinical Talent Acquisition, and Clinical in making data-informed decisions about supply and demand. This role is pivotal in ensuring we scale efficiently and effectively as we grow into new markets and service lines. This individual will be responsible for providing key stakeholders (including Finance and Growth) with operations data, analysis, forecasting, model builds and enhancement, and business insights related to needs in new markets. You'll be responsible for developing improved Ops Reporting (including forecasting, KPI reporting, and understanding historical trends), building various supply and demand models, managing the data infrastructure with the data team, and managing cross-functional reporting. Core Areas of Responsibility Scalable Reporting & Infrastructure (50%) - Partner with the data team to scope, design, and build a comprehensive data and reporting ecosystem that enables us to monitor and respond to trends across 20+ markets - Define, implement, and analyze standardized KPIs that allow for "apples-to-apples" comparisons across disparate regions - Develop and maintain forecasting models to predict start volume and hiring velocity that inform broader business decisions - Partner with cross-functional teams on data and reporting Supply & Demand Modeling (30%) - Develop and maintain sophisticated supply vs. demand models to ensure clinician hiring (supply) aligns with projected patient volume (demand) across markets - Refine assumptions by conducting monthly "forecast vs. actuals" audits; use historical trends to improve model assumptions (e.g., offer acceptance rates, clinician ramp-up time, and patient churn) and increase forecast accuracy Stakeholder Engagement & Partnership (20%) - Communicate data cross-functionally, including historical performance trends and forecasted future volume to inform business strategy - Contribute to the semi-annual planning process by providing insights and fulfilling data requests related to annual hiring volume forecasts, historical performance trends, and recruiter hiring plans - Generate ad hoc reports and dashboards for key stakeholders - Identify bottlenecks using data and partnering with to propose solutions to optimize the end-to-end recruitment lifecycle Impact and Success Indicators Where you’ll make an impact in the first 90 days: - Develop a deep understanding of Two Chairs processes and build reporting dashboards to understand key trends in new markets - Help chart the path for how Two Chairs maintains high growth over the next three years, including evaluation of new markets and service lines Where you’ll make an impact in the first year: - Develop a suite of dashboards to diagnose changes potential capacity bottlenecks across the system - Enable scalable processes and monitoring to identify supply and demand levers You’ll be successful if you have: - 4+ years of relevant work experience in an analytical role, preferably in banking, management consulting, finance, tech operations, or other highly analytical role - Proven analytics experience, forecasting, SQL, Looker, and analytics experience ideal but not required - Excellent Excel skills, strong business intuition, and the capability to identify and synthesize insights from quantitative analysis - Intellectual curiosity, self-motivation, and an investigative instinct to understand the why behind data trends - Ability to work independently and collaboratively in a fast-paced environment while managing competing demands Compensation & Benefits The offer range is dependent on qualifications and experience. New hires can reasonably expect an offer between $98,900 and $116,400. The full salary range for this full-time, exempt role is $98,900 - $133,900. Additional perks and benefits: - Equity in a high-growth start-up - Paid time off, including nine paid holidays and an additional Winter Office Closure from Christmas Day (Observed) through New Year's Day - Comprehensive medical, dental, and vision coverage 401(k) Retirement savings options - One-time $200 Work from Home reimbursement - Annual $1,000 Productivity & Wellness Stipend to support your personal and professional goals - Annual $500 subsidized company contribution to your healthcare FSA or HSA - Paid parental leave Outreach Notice to Applicants We are thrilled that you’re interested in joining our team! To ensure a consistent and equitable hiring process for all candidates, we kindly ask that you refrain from reaching out to current employees regarding the role, your application, or the interview process. Our talent acquisition team is committed to carefully reviewing all applications and will reach out directly if they decide to move forward. All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

ROLE SUMMARY The RFP Strategy & Operations Specialty (Pharmacy, EAP, Dental) Consultant supports the sales process by preparing, responding, and providing consultation to RFP questionnaires and other response documents, including client specifications, bid forms, requirements, finalist questionnaires, follow-up questions, etc. The qualified individual uses his/her knowledge of Cigna's business and products, together with access to a library of pre-established content, internal resources and developed relationships with subject matter experts to craft strategically positioned responses and materials that support our win strategy. The Specialty Consultant owns the end-to-end questionnaire response for integrated Pharmacy products and may also provide Q&A support for other specialty lines as needed to support the business (EAP, Dental). The optimal candidate drives for better and faster ways to answer as much of the questionnaire as possible using existing resources (including AI technology) and personal knowledge of Cigna's business and solutions. This individual may interact with internal and external SMEs as needed. The Specialty Consultant is part of Cigna's U.S. Commercial RFP Strategy and Operations team. This position supports all buyer segments (National, Middle Market, Select/U500, G&E, Allegiance/Payer) and may also be expected to provide cross-support to other business types as needed (Standalone). ROLE COMPONENTS With effective project and resource management, this individual collaborates closely with sales, presale, underwriting, content teams, and other matrix partners to support the bid process for both prospective and existing Cigna clients. The Specialty Consultant owns the questionnaire response end to end, responding in a way that portrays Cigna's enterprise strategy as well as client-specific strategy. This individual manages matrix partner relationships, sets timetables and deadlines, and communicates strategy to ensure the final questionnaire meets broker/client and sales specifications. As a critical player in the RFP process, he/she also ensures the final product is of high quality, depicts Cigna's value proposition, and resonates with the audience. The Specialty Consultant: - Owns the end-to-end completion of questionnaires associated with integrated Pharmacy RFP, RFR, and RFI requests. - Thinks critically about complex questions and new/unfamiliar topics, conducting thorough research and synthesizing cohesive responses from multiple sources as needed. - Has a thorough and complete understanding of all buyer segment alignments and nuances, including the sales force structure and selling styles. - Drive improvement to the RFP process and content by building stronger relationships with our matrix partners (Subject Matter Experts, Underwriting) - Leverage all available resources to obtain information needed to support RFP’s (Proposal Library, Microsoft Copilot, Knowledgexchange, Subject Matter Experts, Internet, etc.) - Creates unique responses that clearly highlight sales strategy, address the client’s key buying criteria and display Cigna’s competitive advantage in the marketplace. - Manages outsourcing of all response documents, engaging Content COE and other matrix partners as needed to help with development of customized and forward thinking responses. Addresses any outsourcing redirects in a timely fashion. - Effectively facilitates calls with key partners to discuss client-specific issues, collaborate on approach to answering specific questions, and to focus team resources effectively. - Contributes to and communicates the strategic direction of the RFP questionnaire preparation and coordination by performing the necessary research of the client, industry, competition, etc. - Effectively manages timeline and negotiates delivery dates with sales teams, topic experts, and matrix partners, and provides alternative solutions to meet their needs. - Provides clear, timely, and consistent written and verbal communication to sales and other matrix partners. - Coordinates closely with medical and other specialty teams for integrated bids. Ensures consistent messaging across all responses to achieve one Cigna voice, managing communication of critical milestones (e.g., outsourcing, final drafts, etc.) with the sales team. - Supports follow-ups, finalist questionnaires, ad-hoc requests, and other client response documents as needed in support of the RFP process. - Understands and correctly applies all administrative processes and SOPs, within expected timelines; Contributes to ongoing improvements. Regularly and constructively recommends enhancements to the quality of our work and the efficiency of our operation. Participates on project teams to implement change as needed. - Drives for newer, better, and faster ways of completing each questionnaire, seeking opportunities to add consultative value to each RFP. QUALIFICATIONS Your skills, experience, talent, and creativity enable us to develop the meaningful, innovative solutions our customers value and expect. That’s why we are committed to recruiting, motivating and nurturing the best and the brightest. So, what does it take to be an ideal candidate for this role? - Bachelor's degree, or at least 2+ years relevant proposal and/or health care experience - Solid understanding of Cigna's products and services (a plus, but not required; we’ll train the right candidate) - Strong writing skills, including ability to create proposal responses from scratch with minimal or no direction - Critical thinker who can quickly absorb large quantities of information and synthesize into cohesive messaging - Exceptional verbal communication skills, including ability to facilitate conference calls with large groups - High degree of organizational ability and strong project management skills - Strong work ethic, with a drive to learn, collaborative spirit, and can-do/will-do attitude - Customer focused, with a detail-oriented approach, and not afraid to take on a challenge - Proficient in Microsoft Office suite, including but not limited to Outlook, Word, Excel, and PowerPoint If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 29 - 43 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.