Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Sales Programs and Operations Specialist: The Sales Programs and Operations Specialist supports core sales activities by managing the sales pipeline, coordinating business development initiatives, and delivering actionable insights to senior leadership. The role includes preparing sales materials, maintaining and updating sales support systems, and collaborating with cross‑functional teams to drive stronger sales performance. The Sales Programs and Operations Specialist analyzes sales data to uncover trends, designs and delivers training programs, and ensures effective use of sales tools such as CRM platforms. The role serves as a bridge between sales operations and sales enablement - evaluating performance, executing strategic initiatives, and providing ongoing support to sales leaders and teams. Key responsibilities span data analysis, process optimization, technology implementation, and coaching to enhance sales capabilities. - Analyze sales data to identify performance gaps, trends, and opportunities for improvement. Generate reports to show the results of enablement programs. - Develop, implement, and deliver training programs to enhance sales skills and product knowledge. This can include creating onboarding materials and sales enablement content for new hires. - Lead the evaluation and adoption of sales tools and technologies, such as CRM systems (e.g., Salesforce, HubSpot). Ensure data integrity within the systems and provide administrative support. - Analyze and optimize existing sales processes and workflows to increase efficiency. Collaborate with other departments to implement and refine sales practices. - Create performance reports and provide actionable recommendations to sales leadership. Support the development of sales strategies and initiatives. - Partner with sales leaders to coach and motivate the sales team. Create development plans and provide ongoing support to improve selling skills.  - Other duties as assigned. What You Bring to the Table: - 1-3 years of experience in sales operations, sales enablement, or a similar role. - Preferred experience in Salesforce, Hubspot, and other Sales efficiency tools - Experience with CRM software and other sales-related tools. - Experience developing training content or onboarding programs. - Strong analytical skills and proficiency in data analysis tools. - Excellent communication and presentation skills, Storytelling with data. - Ability to work collaboratively within a team and across departments. - Detail-oriented with strong organizational skills. - Ability to analyze and refine sales processes to increase efficiency and effectiveness across teams. - Excellent project management skills, with the ability to coordinate cross‑functional initiatives and manage multiple priorities. Education: - High school diploma or equivalent required. - Bachelor's degree is a plus. Major in Business, Marketing, Communications, or related fields. We're Proud to Offer a Comprehensive Benefits Package Including: - 401k retirement plan, with employer match - Insurance options including: medical, dental, vision, life and STD insurance - Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization - Floating Holiday: 40 hours per year - Paid Holidays: 7 days per year - Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws - Tuition reimbursement program - Employee discount program *Benefits listed above are for regular full-time position Base Compensation: The base compensation range for this position is $46,000 - $80,000 plus opportunities for benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, relevant skills, experience, and capabilities. Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

• Lead territory strategy by identifying high-value opportunities and optimizing store coverage across all retail partners • Become the go-to Belkin expert across your territory, building strong, trusted relationships with retail partners • Drive sell-through performance by supporting stores, identifying opportunities, and empowering teams to grow • Ensure every store reflects Belkin’s brand standards through impeccable merchandising compliance • Deliver high-impact product and sales training that builds confidence, excitement, and product knowledge • Monitor and validate marketing initiatives, promotions, and brand activations

Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Job Description Sales Operations partners with the sales organization to provide the processes, systems, and operational support required for efficient, consistent, and scalable sales execution. The function balances day-to-day operational delivery with strategic partnership to strengthen the sales operating model. As the sales organization evolves toward greater automation and AI-enabled execution, our function plays a critical role in strengthening the underlying operating model and ensuring processes are ready to scale. The Sales Operations Process Analyst supports this mission by combining day-to-day sales operations support with structured procedure documentation and continuous improvement. The role works closely with sellers and operations partners to understand how workflows operate in practice, support system usage and process adherence, and identify execution challenges, manual workarounds, and data quality issues across the sales lifecycle. Using this operational insight, the Sales Operations Process Analyst simplifies and standardizes workflows and translates manual sales activities into clearly defined, sequenced process flows and decision logic. These execution-ready process designs provide the foundation for increased automation, system-driven execution, and AI-enabled assistance, ensuring that process improvements are grounded in real operational behavior and deliver measurable gains in seller productivity, execution quality, and scalability. Responsibilities: - Operational Process Support: Provides day-to-day operational support to sales teams by assisting with workflow execution, system usage, and process adherence across the sales lifecycle, including managing inbound sales operations cases from intake through triage, investigation, and resolution. Develops a deep, hands-on understanding of current-state execution patterns, friction points, manual workarounds, and data quality issues through daily operational engagement. - Process Standardization: Identifies variations in how tasks are performed across different teams or regions. Interviewing stakeholders to uncover tribal knowledge and translating it into standardized, repeatable SOPs (Standard Operating Procedures). Works to normalize these into a single, standardized global standard, ensuring the automated workflow doesn't have to account for unnecessary complexity or one-off manual steps. - End-to-End Sequence Design: Creating high-fidelity flowcharts and diagrams that visualize the current and future states of sales workflows. Translates verbal or written business requirements into high-fidelity procedure maps and flowcharts. This involves visually structuring the sales journey, ensuring a logical start-to-finish flow that serves as the blueprint for automation. - Decision Logic Design: Identifies and defines all "if/then" logic gates within a process. Explicitly documents the criteria for every decision point so that orchestration tools can execute actions with accuracy. - Quality Control Logic: Designs the logic for automated quality checks. This involves identifying which manual data-entry tasks can be replaced by system validations, ensuring that data accuracy is maintained by the system rather than the human. - Procedure Documentation Governance: Responsible for maintaining the source of truth in the internal knowledge base, owning the end-to-end structure, taxonomy, and searchability of the hub. Ensures that as processes are updated or automated, the central repository of SOPs and system guides is immediately updated with the new logical flow ensuring version control and reliability. - Orchestration Enablement: Converts standardized workflows and execution logic into orchestration-ready designs that technical teams can reliably implement. Provides execution-ready blueprints and logic frameworks that enable scalable automation, AI-powered assistants, and embedded process guidance. Qualifications Proven Characteristics for Success: The successful candidate will demonstrate a strong combination of analytical rigor, systems thinking, and procedure design discipline, with the ability to translate complex business workflows into precise, execution-ready logic. This role values structured problem solving, attention to detail, and a deep understanding of how information systems and workflows operate. - Ability to deconstruct complex business activities into logical sequences and clear decision frameworks. - Strong analytical capabilities with the ability to reason naturally in terms of states, triggers, conditions, and outcomes. - Strong interest in and aptitude for applying AI-augmented technologies to improve sales processes and execution. - Highly detail-oriented, with the discipline to dive deep into processes, examine execution details, and accurately document and refine workflows. - Proven ability to produce precise, high-fidelity process documentation, flow diagrams, and functional specifications. - Ability to work independently on complex, ambiguous problems while remaining aligned with management and cross-functional stakeholders. Essential - 2+ years of proven experience in sales or revenue operations, process and procedure design, workflow modeling, or a related operations role. - Demonstrable experience documenting end-to-end business processes, process maps and flow diagrams. - Strong written, presentation and visual communication skills - Excellent organizational skills with the ability to manage multiple workflows and documentation streams - Competence in time management and problem-solving - Organized, process driven personality with a solid attention to detail - Fluent in verbal and written English. - Legal eligibility for authorized employment within the specified geographic region (PH or MX). Preferred - Experience in SaaS or EdTech sales environments. - Familiarity with technologies such as Salesforce, Highspot, Tableau and Groove. - Exposure to automation, orchestration, or digital transformation initiatives in a sales or operations context. - Experience using or supporting AI-augmented sales tools. - Experience supporting sales organizations operating across multiple regions, time zones, or markets. - Confidence in presenting to groups and engaging directly with senior leadership. Additional Information Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. - Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do. - Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe. - Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors. - Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard. - One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes. - Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world. Global Benefits - Remote First Culture - Health Care Coverage* - Education Reimbursement* - Competitive Paid Time Off - Self-Care Days - National Holidays* - 2 Founder Days + Juneteenth Observed - Paid Volunteer Time* - Charitable contribution match* - Monthly Wellness or Home Office Reimbursement/* - Access to Modern Health (mental health platform) - Parental Leave* - Retirement Plan with match/contribution* * varies by country Seeing Beyond the Job Ad At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!

• Act as a Operations business partner to the Americas sales ops team • Own and continuously improve elements of sales process execution • Ensure a structured operating cadence and provide actionable insights into pipeline health, sales activity and achievements • Work closely with the Sales leadership team and Sales Operations • Identify inefficiencies and bottlenecks in the prospecting and sales process • Implement solutions that increase efficiency and effectiveness of the sales team • Drive consistency in sales practices and adherence to established processes • Drive data quality and hygiene of CRM use • Partner with Revenue/Business Systems and Data team for correct data flows • In charge of territory/portfolio carving and management for Sales Executives • In charge of day-to-day support and troubleshooting of account Portfolios/Territories in Salesforce • Support definition and implementation of automation and AI use cases in prospecting workflows