• Own Flywire’s payment’s monetization strategy across $37.5B in global payment volume • Optimize existing pricing structure to drive group KPIs using competitor data, customer feedback and performing effective pricing tests • Be the expert with respect to pricing and cost related matters for the entire organization • Track competitive landscape globally and ensure Flywire’s offering continues to be attractive for customers from a pricing perspective • Influence Sales, Product and Finance leadership to balance growth, competitiveness and the overall corporate objectives to drive alignment on pricing strategy and enterprise deal decisions • Establish guardrails and approval frameworks for non-standard pricing deals • Analyze transaction-level data and pricing performance metrics to identify opportunities for price optimization and margin improvements • Monitor global regulatory and economic developments that may influence pricing decisions, ensuring compliance with regional and international requirements • Deliver clear, data-backed pricing recommendations to senior leadership to support strategic decision-making

• Responsible for the administration and management of Nursing Services to residents in accordance with orders of the physicians and the total needs of the residents. • Responsible for 24-hour supervision of Nursing Services and directing the Nursing Department to maintain quality standards of care. • Assume responsibility for center operations in the absence of the Administrator.

Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. This role is responsible for developing and advancing Medicare-focused carrier programs that align with the organization’s mission, vision, and values, while creating new revenue opportunities through carrier partnerships and improving internal operational efficiency. A primary focus of this position is supporting eHealth’s BPO/Overflow business, Amplify, by building strategic partnerships with Medicare carrier partners and helping design programs that deliver high-quality enrollment support at scale. The Director will work cross functionally, both internally and externally, to execute on strategic initiatives, drive measurable results, and strengthen carrier relationships across the Amplify accounts. What you’ll do: - Meet and/or exceed specific revenue/margin goals tied to programs on our Amplify partnerships. - Identify and develop new revenue opportunities with Medicare carrier partners, including MA, MAPD, PDP, and Medicare-related growth programs. - Evaluate carrier needs, market dynamics, and competitor activity to identify opportunities for new or expanded Medicare carrier programs. - Optimize current Medicare carrier programs to improve performance, enhance partner value, and expand participation in existing revenue opportunities. - Lead development and execution of carrier-specific solutions in partnership with carrier sales, service, operations, compliance, and product teams. - Serve as a key business lead for Amplify, positioning the business as a strategic capability for Medicare carrier partners seeking scalable BPO/Overflow support. - Develop and present Medicare carrier program recommendations, business cases, and partnership opportunities to executive leadership and cross functional stakeholders. - Establish leading and lagging KPIs to measure program success, including growth, quality, operational performance, retention, and partner satisfaction. - Lead direct reports and cross functional teams in the implementation and execution of BPO agreements. - Build internal processes and operational workflows that support successful delivery of carrier programs tied to Amplify and other Medicare strategic initiatives. - Create and foster senior-level relationships with Medicare carrier partners to support long term growth, execution, and innovation. - Develop reporting packages and business reviews for carrier partners and internal leadership to communicate results, performance trends, and program opportunities. - Act as a subject matter expert on Medicare carrier strategy and partnership development in support of broader company goals and objectives. - Provide regular updates and performance reporting to direct leadership and key stakeholders. - Help establish an overall Amplify Carrier Development strategy aligned with the organization’s goals across relationship management, implementation, communication, reporting, and ongoing partner support. - Partner with carriers to ensure organizational objectives and carrier objectives are aligned, with particular emphasis on sustainable growth, quality outcomes, and operational execution. - Develop communication strategies and activity plans that position eHealth and Amplify as a valued partner in Medicare/Health distribution and BPO/Overflow solutions. - Establish reporting standards and success metrics to ensure achievement of Medicare carrier program goals and objectives. What you’ll bring: - Bachelor’s Degree - 10+ years of experience working with Medicare plans, including Medicare Advantage and/or Medicare distribution-related programs - 5+ years of experience in business development, carrier strategy, or partner management - Strong understanding of Medicare carrier economics, distribution models, and partner relationship management - Working knowledge of digital solutions in a business-to-business environment, preferably within direct-to-consumer Medicare products Preferred Qualifications: - Master’s Degree - 5+ years of experience in software sales, digital solutions, or business development tied to Medicare, healthcare, or consumer acquisition programs - Experience working with BPO, Overflow, call center, or enrollment support solutions for health plans or distribution partners - Demonstrated success building strategic partnerships with carriers and executing complex cross functional initiatives What we offer (benefits): • Generous benefits include medical, dental and vision beginning on your first day of employment • 401K with matching • Tuition reimbursement • Employee stock purchase program • 12 company paid holidays and flexible time off (PTO for non-exempt) Our Values: At eHealth, our core values guide our work: - One Team - Customer Centric - Innovation - Integrity - Quality - Accountability - Relentless - Financial Stewardship *Please note the above is a summary of responsibilities; a full job description is available upon request. Application deadline: April 30, 2026. - The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes an annual performance bonus, plus an array of benefits designed to support employees’ personal and professional wellness. For more information on our total rewards offerings, please visit our career site.- Base Pay Range -$143,700 - $191,600- eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

• Hire, develop, and manage a high-performing team of Field Alliance Managers across six US sales regions. • Define and execute a cohesive strategy for local partner engagement, advocacy, and operational excellence. • Oversee the cultivation and maintenance of deep, strategic relationships with core OEM partners at the regional level. • Serve as the highest escalation point for complex regional partner issues, driving solutions and best practices. • Set clear objectives and accountability for Field Alliance Managers, utilizing regional metrics, partner impact, and business growth as key measures of success. • Ensure intentional, consistent SHI representation at high-value local partner events. • Aggregate and synthesize regional insights for executive leadership, identifying strategic investment areas, potential risks, and new business opportunities. • Act as a bridge between field teams, national partner management, and SHI corporate leadership to ensure initiatives are regionally relevant and well-executed. • Identify opportunities to evolve the Field Alliance function, enhance operational processes, and drive measurable outcomes