eHealth

Role Description As a Medicare Supplement & Ancillary Benefit Advisor, you will support clients by taking inbound calls and providing clear, consultative guidance over the phone. You will listen to each client’s needs and advise them on Medicare Supplement and Ancillary Health Insurance options. These products include, but are not limited to: - Standalone Dental/Vision - DVH - Hospital Indemnity plans - Final Expense insurance In addition to inbound calls, you will complete proactive outbound follow-up with prospects and existing clients. This includes: - Managing your sales pipeline - Servicing your book of business - Following up on referrals Success in this role is performance-based and measured by: - Meeting or exceeding approved major medical and ancillary application goals - Maintaining compliance standards - Member retention What you’ll do: - Handle inbound sales calls and complete proactive outbound follow-up for pipeline, books of business, and referrals. - Work a scheduled shift between 6:00 a.m. and 6:00 p.m. PST, Monday through Friday. - Be available to work overtime, weekends, and holidays as needed. - Maintain required attendance, schedule adherence, and conformance standards. - Perform all job responsibilities in a fully compliant manner. - Participate in Carrier training and provide feedback on plans and products. - Demonstrate proficiency across all performance measures, including Compliance and product knowledge. - Drive sales and revenue by helping customers make informed healthcare decisions over the phone. - Meet or exceed monthly and quarterly sales performance goals. - Remain current on products and processes in a multi-product environment. - Abide by the Centers for Medicare and Medicaid Services (CMS) Medicare Marketing Guidelines and company policies and procedures. Qualifications - 2 years Sales or contact center experience with Medicare Supplement products. - Proficient at underwritten process and qualifying beneficiaries. - Thorough understanding of State and Federal GI rights. - Ability to obtain your resident state health insurance license or currently possess an active health insurance license. - Alignment with eHealth’s mission and demonstration of our values in your behaviors, practices, and decisions. - Ability to work between the hours of 6 am to 6 pm PST. Benefits - Competitive base pay plus uncapped commission incentives. - Paid training. - Ongoing support and resources. - Medical benefits after 90 days of employment. - Cell phone and internet reimbursement. Company Description eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

Role Description Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life-changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. We are looking for enthusiastic and customer-focused individuals to join our Member Loyalty Team as Licensed Member Advocate. In this role, you will be responsible for: - Taking customers through the post-enrollment journey. - Answering both inbound and outbound customer service calls fluidly. - Handling a high volume of calls. - Cross-selling additional products. - Providing exceptional support to enhance member satisfaction and retention at eHealth. This is a contract role that will go through a third party vendor with an anticipated end date of December 8, 2026. Qualifications - You must hold a resident state health insurance license or have the ability to obtain one. - Strong organizational, interpersonal, and communication skills. - Ability to handle high call volumes and manage multiple tasks simultaneously. - High level of integrity and customer focus. - Previous customer service experience, preferably in a call center or similar environment. Requirements - Handle inbound customer service calls from existing members, addressing questions about their plans. - Resolve issues between the carrier and the member, and provide information about our complimentary services. - Verify enrollment of new clients and complete post-enrollment activities. - Identify and resolve member issues efficiently and effectively. - Assist members with questions related to their current plan and explain benefits included in their plan. - Cross-sell additional products to existing clients. - Answer outbound calls from a dialer and complete post-enrollment activities. - Accurately use the on-screen script and tools provided. - Demonstrate eHealth’s values in your behaviors, practices, and decisions. Benefits - Competitive hourly wage. - Comprehensive training and support. - A positive and collaborative work environment. - The opportunity to make a meaningful impact on our member community. Company Description eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

Role Description As a Medicare Supplement & Ancillary Benefit Advisor, you will primarily take inbound calls, and listen, consult, and advise clients over the phone on their Medicare supplement and ancillary health insurance options. You will also be responsible for outbound follow-up on pipeline, book of business, and referrals. Licensing will include all 50 states, with all top regional and national carriers with which eHealth is contracted. Measures of success will be performance-based by revenue generation, conversion, ancillary attach rate, and application and member retention. - Inbound sales and outbound follow-up on pipeline, book of business, and referrals - Ability to work a shift between 6:00 AM – 6:00 PM PST Monday through Friday. Available to work overtime, weekends, and holidays as needed. - Maintain attendance and conformance standards. - Perform all responsibilities compliantly. - Carrier training and plan feedback - Demonstrate proficiency in all measurements, including Retention, Compliance, and Sales Mastery - Drive sales and revenue by assisting customers in making healthcare decisions over the phone - Meet monthly sales and performance goals - Remain current on products and processes in a multi-product environment - Abide by the Centers for Medicare and Medicaid Services (CMS) Medicare Marketing Guidelines and company policies and procedures - Demonstrate eHealth’s values in your behaviors, practices, and decisions. Qualifications - You have 2 years of Sales or contact center experience with Medicare Supplement products - You are proficient at underwritten process and qualifying beneficiaries - You have a thorough understanding of State and Federal GI rights - You currently possess a health license. Benefits - Generous benefits include medical, dental and vision beginning on your first day of employment - 401K with matching - Tuition reimbursement - Employee stock purchase program - 12 company paid holidays and flexible time off (PTO for non-exempt) Company Description eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. Role Overview We are looking for enthusiastic and customer-focused individuals to join our Member Loyalty Team as a Member Advocate Specialist. In this role, your primary responsibility will be supporting the member journey of beneficiaries specifically interested in hospital indemnity products. You will become a subject matter expert on these products, assisting customers with their inquiries and guiding them through the post-enrollment activities. You will handle both inbound and outbound customer service calls fluently while managing a high volume of calls, ensuring a seamless experience. Additionally, you will be expected to convert at a high percentage while maintaining high levels of member satisfaction and retention. This is a temporary role and is scheduled to end on December 8, 2026. Must be available to work extended hours and overtime during the Annual Enrollment Period, October 15th to December 7th, 2026. This role will be employed through a third party staffing vendor and will pay $22 per hour and commission. What you’ll do: - Serve as a key member of a dedicated Hospital Indemnity Plan (HIP) team, providing expert support to beneficiaries focused on hospital indemnity products. - Verify enrollment of new clients interested in Hospital Indemnity products and complete post-enrollment activities to assist customers in their newly enrolled plan. - Handle inbound customer service calls from existing members, address mailer campaigns regarding Hospital Indemnity plans, answering questions, resolving issues between carrier and member, and providing information about our complimentary services. - Identify and resolve member issues efficiently and effectively, ensuring a positive experience. - Assist members with questions related to their current plan, explain benefits included in their plan and how to use them. - Sell new Hospital Indemnity and Medicare Advantage plans, if needed. - Perform outbound calls from a dialer and complete post-enrollment activities along with helping members utilize their plan benefits included in their plans. - Accurately use the on-screen script and tools provided to help find client information, answer questions about our member’s plan, and efficiently document notes and outcome of the interaction. - Demonstrate eHealth’s values in your behaviors, practices, and decisions. Who you are: - You have the ability to obtain your resident state health insurance license or currently possess an active health insurance license - You can work a shift between 5:00 AM – 6:00 PM PST Monday through Friday and work overtime, weekends, and holidays as needed - You have strong organizational, interpersonal, and communication skills. - You have the ability to handle high call volumes and manage multiple tasks simultaneously. - You have a high level of integrity and customer focus - You are comfortable with desktop computers, including knowledge of Office applications and web browsing What We Offer: - Competitive hourly wage and commission opportunity - Milestone bonuses - Comprehensive training and support - A positive and collaborative work environment - The opportunity to make a meaningful impact on our member community. *Please note the above is a summary of responsibilities; a full job description is available upon request. NOTE: As a licensed position working within a regulated industry, all Member Advocate Specialists must undergo extensive background checks that will include criminal background and credit history reports. eHealth may deny employment to or terminate the employment of any applicant or employee for whom the results of the background checks prevent or adversely affect licensing or certification. - The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes an annual performance bonus, plus an array of benefits designed to support employees’ personal and professional wellness. For more information on our total rewards offerings, please visit our career site.- Hourly Pay Rate -- eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. Role Overview We are looking for enthusiastic and customer-focused individuals to join our Member Loyalty Team as a Member Advocate Specialist. In this role, your primary responsibility will be supporting the member journey of beneficiaries specifically interested in hospital indemnity products. You will become a subject matter expert on these products, assisting customers with their inquiries and guiding them through the post-enrollment activities. You will handle both inbound and outbound customer service calls fluently while managing a high volume of calls, ensuring a seamless experience. Additionally, you will be expected to convert at a high percentage while maintaining high levels of member satisfaction and retention. This is a temporary role and is scheduled to end on December 8, 2026. Must be available to work extended hours and overtime during the Annual Enrollment Period, October 15th to December 7th, 2026. This role will be employed through a third party staffing vendor and will pay $22 per hour and commission. What you’ll do: - Serve as a key member of a dedicated Hospital Indemnity Plan (HIP) team, providing expert support to beneficiaries focused on hospital indemnity products. - Verify enrollment of new clients interested in Hospital Indemnity products and complete post-enrollment activities to assist customers in their newly enrolled plan. - Handle inbound customer service calls from existing members, address mailer campaigns regarding Hospital Indemnity plans, answering questions, resolving issues between carrier and member, and providing information about our complimentary services. - Identify and resolve member issues efficiently and effectively, ensuring a positive experience. - Assist members with questions related to their current plan, explain benefits included in their plan and how to use them. - Sell new Hospital Indemnity and Medicare Advantage plans, if needed. - Perform outbound calls from a dialer and complete post-enrollment activities along with helping members utilize their plan benefits included in their plans. - Accurately use the on-screen script and tools provided to help find client information, answer questions about our member’s plan, and efficiently document notes and outcome of the interaction. - Demonstrate eHealth’s values in your behaviors, practices, and decisions. Who you are: - You have the ability to obtain your resident state health insurance license or currently possess an active health insurance license - You can work a shift between 5:00 AM – 6:00 PM PST Monday through Friday and work overtime, weekends, and holidays as needed - You have strong organizational, interpersonal, and communication skills. - You have the ability to handle high call volumes and manage multiple tasks simultaneously. - You have a high level of integrity and customer focus - You are comfortable with desktop computers, including knowledge of Office applications and web browsing What We Offer: - Competitive hourly wage and commission opportunity - Milestone bonuses - Comprehensive training and support - A positive and collaborative work environment - The opportunity to make a meaningful impact on our member community. *Please note the above is a summary of responsibilities; a full job description is available upon request. NOTE: As a licensed position working within a regulated industry, all Member Advocate Specialists must undergo extensive background checks that will include criminal background and credit history reports. eHealth may deny employment to or terminate the employment of any applicant or employee for whom the results of the background checks prevent or adversely affect licensing or certification. - The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes an annual performance bonus, plus an array of benefits designed to support employees’ personal and professional wellness. For more information on our total rewards offerings, please visit our career site.- Hourly Pay Rate -- eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. We are seeking a highly experienced, hands-on Sr. Staff Platform Engineer with 12+ years of experience specializing in AWS Cloud and Network and the development of Internal Developer Platforms (IDPs) with AI and ML capabilities. As a technical leader and expert, you will architect, build, and scale cloud-native platforms that empower engineering teams to develop, deploy and operate applications efficiently. You will have a direct impact on AIOps and MLOps, creating self-service infrastructure, automated workflows, and continuous delivery systems, while ensuring performance, scalability, security, and cost-efficiency in AWS cloud environments. As a Sr. Staff Platform Engineer, you will be a key technical leader, collaborating with multiple teams to define, implement, and optimize the platforms that power the organization’s products. You will be a champion of developer experience, guiding the design of a frictionless internal platform that enables teams to move quickly and autonomously. Why Join Us? If you're passionate about designing world-class cloud platforms and building internal developer tools that empower engineering teams, we want to hear from you. Apply today to help us take our platform to the next level! This job description is tailored for a Principal Platform Engineer who will focus on both AWS Cloud and the development of an Internal Developer Platform. It emphasizes the need for extensive AWS expertise, leadership in platform design, and experience with automation and self-service tooling to enhance developer productivity. What you’ll bring: - The ability to lead the design, development, and continuous improvement of an Internal Developer Platform that integrate with AI/ML workflows which enables engineers to autonomously manage and deploy cloud-based services, tools, and applications. - Ability to create ChatOps interfaces and maintain self-service tools and automation frameworks, enabling developers to provision infrastructure, manage services, and deploy code with minimal friction. - Experience building and maintaining a set of standardized services, templates, and APIs to streamline cloud-based application development, focusing on both platform stability and developer experience. - Experience using AI for automate log analysis and anomaly detection identify root causes - Experience leading the designing and optimization of AWS cloud infrastructure using key AWS services like EC2, EKS, RDS, Lambda, S3, CloudFormation, CloudWatch, VPC, and IAM. - Experience translating natural language requests directly into IaC or environment configurations - Experience optimize infrastructure for AI model deployment - Experience with Design and implementation of LLMs, vector databases, and GPU infrastructure to boost developer productivity and enable AI-powered observability. - Ensure AWS environments are scalable, cost-efficient, and resilient, with high availability and disaster recovery capabilities. - Establish best practices for cost management, performance optimization, and resource utilization across the organization’s AWS accounts. - Design and implement CI/CD pipelines using tools like Jenkins, GitLab CI, ArgoCD, enabling seamless and automated code deployment across environments. - Automate CI/CD pipelines with Generative AI, and ensuring secure, scalable AI applications. - Leverage Infrastructure as Code (IaC) principles and tools like Terraform, CloudFormation, and CDK to automate infrastructure provisioning, configuration, and management. - Create automation for platform lifecycle management, including environment provisioning, monitoring setup, and scaling strategies. - Ensure security best practices are followed across the platform, with strong controls for IAM, network security, data encryption, and audit logging. - Implement and enforce security policies and governance controls to meet organizational and regulatory compliance standards (e.g., SOC 2, GDPR, HIPAA). - Work with security teams to automate security checks within the CI/CD pipeline and infrastructure provisioning processes. - Implement robust monitoring and observability solutions using AWS-native services (e.g., CloudWatch, X-Ray, AWS CloudTrail) and third-party tools like Prometheus and Grafana to ensure platform health and service performance. - Build dashboards and alerting systems that give development teams real-time visibility into application and infrastructure health. - Lead incident management processes, including root-cause analysis, postmortems, and performance tuning. - Provide mentorship and guidance to engineering teams on platform engineering best practices, cloud architecture, and efficient service deployment techniques. - Foster a culture of innovation, agility, and continuous improvement across engineering teams, encouraging the adoption of best practices for cloud-native development. - Drive technical decision-making and provide leadership on complex technical challenges related to platform architecture and infrastructure scalability. - Partner with cross-functional teams (DevOps, Security, Product, Engineering) to define and execute cloud infrastructure and platform initiatives that align with business objectives. - Communicate technical platform strategies and roadmaps to senior leadership and non-technical stakeholders, ensuring alignment with business goals. - Act as a key technical advisor, ensuring platform solutions are optimized for both short-term needs and long-term scalability. Basic Qualifications: - Bachelor’s or Master’s Degree in Computer Science, Engineering or related fields. - 12+ years of experience in platform engineering, cloud architecture, or related fields, with at least 8 years focused on AWS Cloud. - Extensive experience in building and managing Internal Developer Platforms (IDPs), with a focus on automation, self-service workflows, and CI/CD. - Proven track record of successfully designing, implementing, and optimizing large-scale cloud platforms using AWS services. - Hands-on experience in AI/ML infrastructure, tools, and frameworks, and evaluate their adoption. - Extensive experience in designing and implementing complex AWS network architectures and security solutions. Preferred Qualifications: - AWS Certified Solutions Architect – Professional (or equivalent certifications). - Kubernetes Certified Administrator (CKA) or similar certifications. - Familiarity with service mesh technologies (e.g., Istio, Linkerd) or API gateways (e.g., Kong, AWS API Gateway). - Experience with serverless architectures, particularly AWS Lambda, API Gateway, and Step Functions. - Experience in managing multi-region or multi-cloud AWS environments at scale. - Expertise in cloud migrations and legacy system modernization to cloud-native architectures. What we offer (benefits): - Generous benefits include medical, dental and vision beginning on your first day of employment - 401K with matching - Tuition reimbursement - Employee stock purchase program - 12 company paid holidays and flexible time off (PTO for non-exempt) Our Values: At eHealth, our core values guide our work: - One Team - Customer Centric - Innovation - Integrity - Quality - Accountability - Relentless - Financial Stewardship *Please note the above is a summary of responsibilities; a full job description is available upon request. Application deadline: April 31, 2026. Ideally this candidate will be based on Pacific Time as they will be working heavily with the team in China with many collaborative meetings 4 pm - 7 pm PT. #LI-Remote - The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes an annual performance bonus, plus an array of benefits designed to support employees’ personal and professional wellness. For more information on our total rewards offerings, please visit our career site.- Base Pay Range -$161,300 - $201,600- eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. This role is responsible for developing and advancing Medicare-focused carrier programs that align with the organization’s mission, vision, and values, while creating new revenue opportunities through carrier partnerships and improving internal operational efficiency. A primary focus of this position is supporting eHealth’s BPO/Overflow business, Amplify, by building strategic partnerships with Medicare carrier partners and helping design programs that deliver high-quality enrollment support at scale. The Director will work cross functionally, both internally and externally, to execute on strategic initiatives, drive measurable results, and strengthen carrier relationships across the Amplify accounts. What you’ll do: - Meet and/or exceed specific revenue/margin goals tied to programs on our Amplify partnerships. - Identify and develop new revenue opportunities with Medicare carrier partners, including MA, MAPD, PDP, and Medicare-related growth programs. - Evaluate carrier needs, market dynamics, and competitor activity to identify opportunities for new or expanded Medicare carrier programs. - Optimize current Medicare carrier programs to improve performance, enhance partner value, and expand participation in existing revenue opportunities. - Lead development and execution of carrier-specific solutions in partnership with carrier sales, service, operations, compliance, and product teams. - Serve as a key business lead for Amplify, positioning the business as a strategic capability for Medicare carrier partners seeking scalable BPO/Overflow support. - Develop and present Medicare carrier program recommendations, business cases, and partnership opportunities to executive leadership and cross functional stakeholders. - Establish leading and lagging KPIs to measure program success, including growth, quality, operational performance, retention, and partner satisfaction. - Lead direct reports and cross functional teams in the implementation and execution of BPO agreements. - Build internal processes and operational workflows that support successful delivery of carrier programs tied to Amplify and other Medicare strategic initiatives. - Create and foster senior-level relationships with Medicare carrier partners to support long term growth, execution, and innovation. - Develop reporting packages and business reviews for carrier partners and internal leadership to communicate results, performance trends, and program opportunities. - Act as a subject matter expert on Medicare carrier strategy and partnership development in support of broader company goals and objectives. - Provide regular updates and performance reporting to direct leadership and key stakeholders. - Help establish an overall Amplify Carrier Development strategy aligned with the organization’s goals across relationship management, implementation, communication, reporting, and ongoing partner support. - Partner with carriers to ensure organizational objectives and carrier objectives are aligned, with particular emphasis on sustainable growth, quality outcomes, and operational execution. - Develop communication strategies and activity plans that position eHealth and Amplify as a valued partner in Medicare/Health distribution and BPO/Overflow solutions. - Establish reporting standards and success metrics to ensure achievement of Medicare carrier program goals and objectives. What you’ll bring: - Bachelor’s Degree - 10+ years of experience working with Medicare plans, including Medicare Advantage and/or Medicare distribution-related programs - 5+ years of experience in business development, carrier strategy, or partner management - Strong understanding of Medicare carrier economics, distribution models, and partner relationship management - Working knowledge of digital solutions in a business-to-business environment, preferably within direct-to-consumer Medicare products Preferred Qualifications: - Master’s Degree - 5+ years of experience in software sales, digital solutions, or business development tied to Medicare, healthcare, or consumer acquisition programs - Experience working with BPO, Overflow, call center, or enrollment support solutions for health plans or distribution partners - Demonstrated success building strategic partnerships with carriers and executing complex cross functional initiatives What we offer (benefits): • Generous benefits include medical, dental and vision beginning on your first day of employment • 401K with matching • Tuition reimbursement • Employee stock purchase program • 12 company paid holidays and flexible time off (PTO for non-exempt) Our Values: At eHealth, our core values guide our work: - One Team - Customer Centric - Innovation - Integrity - Quality - Accountability - Relentless - Financial Stewardship *Please note the above is a summary of responsibilities; a full job description is available upon request. Application deadline: April 30, 2026. - The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes an annual performance bonus, plus an array of benefits designed to support employees’ personal and professional wellness. For more information on our total rewards offerings, please visit our career site.- Base Pay Range -$143,700 - $191,600- eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. Do you have a passion for helping others? Do you enjoy providing solutions to complex customer needs? Are you looking for a company that offers support and advancement opportunities while working from home? If so, our seasonal Carrier Associate Benefit Advisor role may be for you! eHealth, the leading private online marketplace for health insurance, is growing and looking for customer centric, career-driven individuals interested in launching a career within the insurance industry. This is a sales role within a call center environment. Who we are: At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life-changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. What you’ll do: As a seasonal Carrier Associate Benefit Advisor, you will guide beneficiaries as they navigate one of the most important purchasing decisions of their life, selecting their health insurance coverage. You will listen, consult, and advise clients over the phone on their health insurance options. We partner with top national and regional health insurance companies, so you will have the ability to ensure customers get the right coverage for their situation. Your initial training will provide a springboard into a successful career selling health insurance, including preparing you for the state licensing exam. With the remaining six weeks of training, we will get you up and running quickly! Who you are: - You have the ability to obtain your resident state health insurance license or currently possess an active health insurance license. - You have previous sales experience or a passion for learning and growing in a sales role. - You have strong technology skills; you can easily navigate between multiple systems. - You are coachable and teachable. - You have a high level of integrity and customer focus. - You align with eHealth’s mission and demonstrate our values in your behaviors, practices, and decisions. What you should know: This is a sales role within a call center environment. You will spend your workday on the phone answering calls from beneficiaries. Your calls will be recorded and monitored. You may be required to make outbound calls to follow up on leads and cross sell ancillary products. You will be required to meet daily sales metrics and goals. To be successful in this role you need to have good technological proficiency as the role requires you to toggle between multiple computer applications and screens while on the phone. Hours: - Must be able to work 5:00AM-7:00PM PST, including weekends as needed. - Must be available to work extended hours during the Annual Enrollment period, October 15th to December 7th. Licensing: Our Carrier Associate Benefit Advisors are licensed insurance agents. As a licensed position working within a regulated industry, all candidates must undergo extensive background checks, including lifetime criminal background and credit history reports. eHealth may deny employment to or terminate the employment of any applicant or employee for whom the results of the background check prevents or adversely affects licensing or certification. What we offer: - Competitive base pay plus uncapped commission incentives - Paid training - Ongoing support and resources - Medical benefits after 90 days of employment - Cell phone and internet reimbursement Our Values: - One Team - Customer Centric - Innovation - Integrity - Quality - Accountability - Resilience - Financial Stewardship *Please note the above is a summary of responsibilities; a full job description is available upon request - The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes a monthly commission-based incentive plan, plus an array of benefits designed to support employees’ personal and professional wellness.- Hourly Pay Rate -20.00 USD Hourly- Annual Commission Target -$27,160 eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. What you’ll do: As a Seasonal Associate Benefit Advisor, you will guide beneficiaries as they navigate one of the most important purchasing decisions of their life, selecting their health insurance coverage. You will listen, consult, and advise clients over the phone on their health insurance options. We partner with top national and regional health insurance companies, so you will have the ability to ensure customers get the right coverage for their situation. This is a sales role in a call center environment. Your initial training will provide a springboard into a successful career selling health insurance, including preparing you for the state licensing exam. With the remaining six weeks of training, we will get you up and running quickly! This is a seasonal role beginning June 15th and ending on December 8th. Who you are: - You have the ability to obtain your resident state health insurance license or currently possess an active health insurance license. - You have previous sales experience or a passion for learning and growing in a sales role. - You have strong technology skills; you can easily navigate between multiple systems. - You are coachable and teachable. - You have a high level of integrity and customer focus. - You align with eHealth’s mission and demonstrate our values in your behaviors, practices, and decisions. What you should know: As part of the eHealth application process, you will be required to complete an online assessment after completing the application. The assessment is required to move forward to the interview process. This is a sales role within a call center environment. You will spend your workday on the phone answering calls from beneficiaries. Your calls will be recorded and monitored. You may be required to make outbound calls to follow up on leads and cross sell ancillary products. You will be required to meet daily sales metrics and goals. To be successful in this role you need to have good technological proficiency as the role requires you to toggle between multiple computer applications and screens while on the phone. Hours: - Must be able to work 5:00AM-5:00PM PST, including weekends as needed. - Must be available to work extended hours during the Annual Enrollment period, October 15th to December 7th. Licensing: - Our Associate Benefit Advisors are licensed insurance agents. As a licensed position working within a regulated industry, all candidates must undergo extensive background checks, including lifetime criminal background and credit history reports. eHealth may deny employment or terminate the employment of any applicant or employee for whom the results of the background check prevents or adversely affect licensing or certification. What we offer: - Competitive base pay plus uncapped commission incentives - Paid training including health insurance license - Ongoing support and resources - Medical benefits after 90 days of employment - Cell phone and internet reimbursement Our Values: At eHealth, our core values guide our work: - One Team - Customer Centric - Innovation - Integrity - Quality - Accountability - Resilience - Financial Stewardship *Please note the above is a summary of responsibilities; a full job description is available upon request - The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes a monthly commission-based incentive plan, plus an array of benefits designed to support employees’ personal and professional wellness.- Hourly Pay Rate -20.00 USD Hourly- Annual Commission Target -$23,400 eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

Role Description As an Independent Licensed Sales Agent, you will assist beneficiaries in navigating one of the most important decisions of their lives—choosing the right health insurance coverage. You will: - Listen to beneficiaries' needs. - Provide expert advice. - Guide them in selecting the best options. With partnerships with leading national and regional health insurance companies, you’ll have the tools to help customers find the coverage that best suits their individual needs. Qualifications - 12 months of proven Medicare Insurance Sales experience as an Independent agent or at least 24 months of experience selling insurance products such as ACA, Final Expense, Annuities, or Life Insurance. - AHIP Certified for 2026. - Strong technology skills; able to navigate between multiple systems. - High level of integrity and customer focus. - Alignment with eHealth’s mission and values. - Minimum of 5 active Health Licenses prior to contracting with eHealth. - Ability to acquire 10-15 Health Licenses prior to taking calls. - Required to undergo basic training to access eHealth’s software systems. - Own device required. Requirements - Windows or MacBook less than 5 years old; highly recommend 16GB of RAM, 8GB will do. - Windows Requirements: - Windows 11 22H2 (10.0.22621) or later. - Intel Pentium 4 processor or later (SSE3 capable). - Minimum: 8GB RAM | Optimal: 16GB RAM. - 20GB available disk storage. - macOS Requirements: - macOS Sonoma 14.7.2 or later. - Supports x86-64 and Apple Silicon CPUs. - Minimum: 8GB RAM | Optimal: 16GB RAM. - 20GB available disk storage. Benefits - Competitive uncapped commission. - Flexible schedule. - Free leads, no prospecting. - Innovative, best-in-class technology. - Appointments with carriers processed and paid for by eHealth. Compensation - Independent Agent contract is commission-based only, with commissions paid bi-weekly. - No employee benefits as a non-employee contractor; however, free inbound leads, CRM, and support are provided. - Extensive background checks required, including lifetime criminal background and credit history reports.