Application Deadline: 04/10/2026 Address: VIRTUAL59 - REMOTE/TELETRAVAIL - ON - BMO Job Family Group: Technology Oversees, manages, and supports the operational aspects of Microsoft 365 Copilot services (Copilot for Work/Web, Copilot Studio, Copilot for Azure, Security Copilot, etc.) across the enterprise. Ensures Copilot features run smoothly, securely, and in compliance with BMO’s policies. Applies in-depth knowledge of Microsoft 365 administration, cloud security, and IT service management to maintain seamless Copilot user experiences and optimize service performance. - Copilot Policy Management: Manages and maintains all Copilot-related policies and configurations. Aligns Copilot usage with Microsoft Purview data governance policies (data classification, sensitivity labeling, information protection) to ensure compliance with enterprise standards. Configures role-based access control (RBAC) and Conditional Access policies in Entra ID (Azure Active Directory) to govern who can use Copilot features and under what conditions, balancing usability with security. Maps risks and controls associated with Copilot services using the PCE framework to meet internal audit and risk management requirements. - Copilot Break/Fix & Support: Serves as the primary operational support specialist for Copilot, handling break/fix troubleshooting and user support escalation. Builds and maintains help desk knowledge base (KB) articles and documentation to enable efficient issue resolution and knowledge transfer. Defines clear support boundaries and processes between the central IT help desk and line-of-business (LOB) support teams, ensuring swift hand-offs and resolution of Copilot-related incidents. Creates self-service resources and quick start guides to empower end users, reduce repetitive inquiries, and improve adoption. Proactively triages and monitors the impact of new Microsoft Copilot features on the user experience, addressing any issues or feedback as part of continuous service improvement. - Copilot License Management: Oversees Copilot licensing operations and governance. Manages the intake of license requests and approvals through CIOO/COO workflows, ensuring proper tracking and authorization for Copilot access. Monitors license usage to identify inactive or underutilized licenses, reclaiming and reallocating them to optimize costs and license utilization. Streamlines provisioning and de-provisioning of Copilot licenses by leveraging automation tools (e.g., ServiceNow workflows or Power Apps), thereby accelerating onboarding and maintaining accurate license inventories. Continuously monitors and adjusts tenant license allocations to align with business needs, preventing shortages or excesses, and provides regular reporting on license status to stakeholders. - Acts as a liaison between the Copilot operations function and other IT teams (security, architecture, engineering, vendor support), coordinating on feature rollouts, security reviews, and complex issue resolutions. - Diagnoses complex issues that span identity, policy, or user experience domains; implements corrective solutions and engages with engineering teams or Microsoft support when necessary to ensure timely resolution of Copilot service disruptions. - Manages the release of Copilot-related changes (policy updates, new features enablement, etc.) into the production environment. Follows standardized change management procedures to minimize risk and user impact, including creating change/release plans, communicating with stakeholders, and validating success of changes post-implementation. Qualifications: Experience: Typically 5–7 years of relevant experience in IT administration, cloud services, or technical support, including exposure to Microsoft 365 or Azure environments. A post-secondary degree in a related field of study (or an equivalent combination of education and experience) is required. Preferred: Prior experience in an IT operations or support role dealing with cloud-based productivity or AI services. Demonstrated deep knowledge and technical proficiency gained through hands-on experience and continuous learning in the field. Foundational - Microsoft 365 administration fundamentals - Basic network routing, switching, and security concepts - Systems administration and configuration management - Scripting languages (e.g., PowerShell) for task automation - IT Infrastructure Library (ITIL) basics and service management fundamentals - Root cause analysis and basic troubleshooting techniques - Cloud computing concepts and Microsoft Azure fundamentals - Cybersecurity and privacy principles - Documentation and knowledge base article writing - Adaptability and willingness to learn Intermediate - Microsoft Purview and data protection (classification, labeling, DLP) - Azure Active Directory (Entra ID) identity and access management (RBAC, Conditional Access) - Microsoft 365 security & compliance center administration - IT service management and help desk operations (incident & problem management) - Familiarity with ServiceNow or similar ITSM tools for workflow automation - License management and reporting for SaaS applications - Power Platform basics (Power Apps, Power Automate) for creating simple automation solutions - Communicating with impact (translating technical issues to non-technical stakeholders) - Customer centricity and support-oriented mindset - Collaboration and team coordination skills - Analytical and problem-solving abilities - Continuous improvement mindset, using data-driven decision making Advanced - Deep expertise in Microsoft 365 ecosystem (Teams, SharePoint, Exchange) and integration points - Advanced knowledge of cloud security and compliance frameworks (e.g., zero trust principles, regulatory requirements) - Enterprise-scale identity management and Conditional Access strategy - Proficiency in designing and interpreting policies for data governance and information protection - Experience with large-scale software/service rollout and change management - ITIL Certification or advanced IT service management knowledge (asset) - Strong influence and leadership skills in a cross-functional context - Ability to innovate and automate operational processes using scripting or low-code tools Salary: $75,900.00 - $141,900.00 Pay Type: Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job Description: Senior Contracts & Budgets Specialist The Senior Contracts & Budgets Specialist is responsible for undertaking activities to provide specialized service to the Global Clinical Operations study team as well as other departments, as required, in the planning, execution and management of clinical trial contracts, budgets and site payments Make an Impact at Veristat! Join a global team with more than 30 years of expertise accelerating life-changing therapies to patients worldwide. - 105+ approved therapies for marketing applications prepared by Veristat - 480+ oncology projects in the past 5 years - 350+ rare disease projects delivered in the past 5 years - Flexible, inclusive culture — 70% remote workforce, 66% women-led teams - Learn more about our core values here! What we offer: The estimated hiring range for this role is $84K to 110K plus applicable bonus. This hiring range is specific to the USA and will vary for other regions based upon local market data. Final salary is ultimately decided upon taking into account a wide range of factors, including but not limited to: skills and experience, licensure and certifications, education, specific location and dynamic market data. - Benefits vary by location and may include: - Remote working - Flexible time off - Paid holidays - Medical insurance - Tuition reimbursement - Retirement plans What we look for: • Bachelor’s degree required; scientific discipline or related field preferred • 4-7 years of experience with clinical trial site contracts and budget development and negotiation in a clinical research setting required • Thorough knowledge of clinical operations, the clinical development process, and ICH/GCP and regulatory environment • Ability to understand clinical trial protocols and translate into practical application when evaluating site budgets and specific needs by study • Excellent oral and written communication skills in English (other languages a plus) with strong attention to detail required, to effectively support and manage exchanges with external customers • Willing and able to work well in a matrixed environment, across departments, across levels, amongst competing priorities and multiple stakeholders (both internally and externally) • Ability to quickly learn and apply new concepts in a fast-paced office environment • Expert skills in Microsoft Word, Excel, and PowerPoint required • Proficient in clinical systems including EDC, eTMF and other project management tools an asset • Ability to self-motivate, be a flexible team player, and work independently Automated Decision Making: All applicants are reviewed by a member of the Veristat Talent Acquisition team; Veristat does not utilize an automated decision-making process. #LI-SI1 Veristat is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This opportunity is designed for individuals who are passionate about curating unforgettable travel experiences and building meaningful client relationships. As a Remote Specialist, you will guide clients through the planning process for high-end, adults-only getaways, including cruises, all-inclusive resorts, and international travel. In this role, you will consult with clients to understand their preferences, interests, and travel goals, then design customized itineraries that align with their vision. You will research destinations, accommodations, and experiences while staying informed on travel trends and supplier offerings. Attention to detail, organization, and strong communication skills are essential for delivering a seamless planning experience. You will also build your own client base through networking, social platforms, and referrals, creating long-term relationships that lead to repeat travel experiences. Ongoing training, tools, and support are provided to help you grow your travel knowledge and confidence. This opportunity is ideal for self-motivated individuals who enjoy flexibility, personal growth, and the ability to create memorable experiences for others through travel.

• Verify patients’ insurance and benefits. • Communicate patients’ responsibilities. • Notify management of identified trends as needed, and at month-end, arrange payment plans. • Enroll patients in Financial Assistance Programs. • Submit prior authorization requests to payor websites, fax, or phone. • Obtain medical records or LMNs that the insurance company requests for prior authorization and billing. • Submit electronic and paper claims to insurance carriers. • If the patient declines, complete a cancellation form or offer payment options. • Communicate with clients. • Offer prompt pay discounts, arrange payment plans, and provide financial assistance as needed. • Meet daily and monthly departmental productivity goals set by management to achieve the company's financial goals. • Ensure completion and recording of documentation. • Be responsible for protecting, securing, and properly handling all PHI (Protected Health Information). • Research, review, and communicate with insurance carriers regarding open accounts receivable. • Prepare and submit appeals. • Timely management of unpaid claims. • Coordinate the release of medical information to insurance companies, lawyers, state, and federal agencies. • Meet all audit requests within the allotted time frame. • Correct claim errors and coordinate, monitor, and manage the follow-up on unpaid claims in a timely manner. • Collaborate with healthcare providers to resolve pre-certification issues and ensure the timely delivery of medical services. • Responsible for the timely accurate submission of all prior authorizations for service to the responsible payer. • Communicate with insurance companies and healthcare providers and review medical records and documentation to ensure compliance with pre-certification requirements. • Ensure that all payers needing prior authorization are set up correctly within the software system. • Communicate with private practice, facility, and nursing home clients regarding medical record needs. • Handle difficult situations involving patients, physicians, or others in a professional manner. • Perform other duties as assigned and have flexibility to be cross trained to meet departmental needs. • Maintain accurate and up-to-date records of pre-certification approvals and denials with confidence. • Attend meetings for updates, communications, and learning opportunities. • Maintain a good working relationship within the department, with clients, insurance carriers, and other departments. • Review the accuracy and completeness of the information requested and ensure that all supporting documents are present. • Performs pre-service authorization reviews to obtain payment authorization for outpatient services. • Succinctly abstracts fact-based clinical information to support pre-authorization utilizing applicable nationally recognized and payer-specific criteria; communicates the clinical information in a timely manner supporting the medical necessity of an ordered test/treatment/procedure/surgery as applicable to the patient’s health plan and documents the outcome of the task.