At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Retain and profitably grow a limited number of our largest and most strategic global and regional commercial card and payment clients. Qualified candidate must provide proactive consultation to develop strong customer relationships and to drive and lead global program growth, profitability and retention. Responsibilities: - Create strategic vision and set goals to drive profitable growth and retention across key global and regional customers - Create and own holistic global and regional account business plans that incorporate strategies and actions for: (1) Penetrating customer relationships across business units, service units, and global/regional teams including metrics of success and regular formal reviews, (2) Creating global/regional growth opportunities through proactive consultation and deep understanding of customer end-to-end payment eco-system, (3) Deeping and entrenching customer relationships, from the program level up to the C-suite, and (4) Driving a robust pipeline of opportunities to significantly grow both share of wallet spend and net new spend on American Express products and solutions. - Lead contract negotiation strategy and management for contract renewals, RFP responses, and pricing proposals - Maintaining detailed understanding of customers industries, business and organizational goals and objectives, including but not limited to, a deep understanding of customer financials, business strategy and business risks as it relates to global commercial card and supplier payments, and aligning those customer needs to American Express products and services. - Accountability in developing broad and deep relationships at all levels organizationally, globally, and across a wide scope of American Express teams, customer teams, and 3rd party strategic partners. - Partner, collaborate and provide leadership across American Express global matrix teams to: (1) Cross-sell complimentary products and services designed for Commercial Card clients including B2B Payment Solutions and T&E Payment Products, (2) Assist customer contacts to facilitate and interface with key linkages with internal American Express teams, including client management, operational and servicing, risk and underwriting, general counsel legal, product management and strategic partnership, and operational teams to ensure that customer expectations, service quality and contractual obligations are met and/or exceeded - Resolve complex issues, including those related to global systems and process integrations, changing local market regulatory conditions, underwriting and risk management mitigations…etc., using formal project management plans, action plans, and risk management plans when required Minimum Qualifications: - Deep experience in client management, sales, and/or business development roles with multi-national, enterprise-level companies, ideally in the T&E commercial card payments and the procure-to-pay process and payments solutions space. - Proven track record in successfully driving growth and sales with global clients through developing and managing a robust pipeline of multiple opportunities, researching and understanding customer needs, and planning strategically to progress the pipeline through solutions and consultative based selling - Experience in global contract management, including development and leading complex negotiations, and leading internal collaborations with highly matrixed and decentralized global teams - Ability to develop, execute and complete a Work Plan, Strategy and Action Plan. Show the skill set to assemble and deliver a presentation telling a clear, concise story aimed at the specific outcome(s) with Procurement, Finance and Treasury professionals - Evidence of successfully managing global programs and projects with cross-functional teams in a global matrixed organization, including facilitating engagement with multiple subject matter experts, balancing competing leadership priorities with different teams, leading with influence and limited direct authority, and in environments with ambiguity - Ability to lead complex client discussions, manage escalations and influence decisions - Strong knowledge of and the ability to understand, discuss, negotiate, explain and present benefits of global commercial payment products and solutions, and their related economic and financial benefits to a client - Maturity of judgement in client and internal situations - Strong analytical skills - Ability to effectively leverage internal resources - Strong customer service skills and responsiveness - Polished, professional negotiation and selling skills - Solid knowledge of Global Corporate Payments products and services - Ability to drive results - Candidate must be able to work in a virtual setting Preferred Qualifications: - 8 years of Commercial Card Relationship Management/Consulting/Sales experience with global customers - Corporate finance, accounting and finance operations experience - Strong understanding of Procure-to-Pay (P2P) processes, Expense management solutions and Accounting/ERP Systems - Negotiation and contract management experience - Program management skills and experience, ideally leading global teams - Project management skills and experience - Knowledge of the competitive environment within the Commercial Card and P2P space - Understanding of Treasury functions and T&E management - Understanding of Meetings and Events management is a plus Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: - Competitive base salaries - Bonus incentives - 6%25 Company Match on retirement savings plan - Free financial coaching and financial well-being support - Comprehensive medical, dental, vision, life insurance, and disability benefits - Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need - 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy - Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) - Free and confidential counseling support through our Healthy Minds program - Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Role Description Harmonia is seeking a Senior Account Manager to support the growth of our Veterans Affairs (VA) portfolio. This role focuses on building and strengthening relationships with VA customers and industry partners, identifying and shaping new opportunities, and helping position the company to successfully pursue and win work aligned with our strategic priorities. The Senior Account Manager will play a key role in connecting customer needs, company capabilities, and market opportunities. This individual will help refine growth strategies, align initiatives to those strategies, and support the full lifecycle of business development activities from early opportunity identification through pursuit. This role requires strong communication skills, a relationship-driven mindset, and an understanding of how federal IT and cybersecurity services are delivered to VA customers. - Building and maintaining strong relationships with VA customers, partners, and industry stakeholders to better understand mission priorities and upcoming opportunities. - Attending and participating in industry events, customer meetings, and networking engagements to expand visibility and strengthen the company’s presence in the VA ecosystem. - Helping identify, qualify, and shape new opportunities aligned with the company’s strategic growth priorities and core capabilities. - Supporting the development and refinement of the VA growth strategy, including aligning pursuits and initiatives with market needs and company strengths. - Collaborating with delivery leaders, technical experts, and proposal teams to help develop compelling solutions and positioning strategies. - Supporting capture and proposal activities by contributing customer insight, partner coordination, and strategic messaging. - Working with leadership to track pipeline development, monitor opportunity progress, and ensure pursuits are aligned with strategic goals. - Strengthening teaming and partner relationships to support joint pursuits and expand the company’s ability to deliver integrated solutions. Qualifications - 7+ years of experience in federal government business development, account management, capture support, program leadership, or a related growth role. - 2+ years of experience supporting or working with the Department of Veterans Affairs (VA). - Strong relationship management and networking skills with the ability to engage customers and industry partners effectively. - Experience helping identify, qualify, and shape federal opportunities aligned with organizational capabilities. - Strong communication skills, including the ability to clearly articulate mission needs, solutions, and growth strategies. - Ability to collaborate across technical, delivery, and growth teams to support successful pursuits. Requirements - Existing relationships within VA organizations, particularly within OIT or mission support offices. - Experience supporting growth efforts related to IT services, cybersecurity, cloud, data, or health IT solutions. - Familiarity with federal acquisition processes, IDIQ vehicles, and task order competitions. - Experience working with small businesses, primes, and teaming partners in the federal marketplace. - Understanding of federal market intelligence and pipeline development practices. - Certifications such as Shipley Capture or Proposal certifications, Certified Capture Manager (CCM), Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or other related certifications. - Familiarity with Microsoft Teams, SharePoint, and Salesforce for collaboration, reporting, and opportunity tracking. Benefits - Traditional and HSA-eligible medical insurance plans. - 100% employer-paid dental and vision insurance options. - 100% employer-sponsored STD, LTD, and life insurance. - 5% 401(k) company matching. - Flexible schedules and teleworking options. - Paid holidays and PTO Accrual Plans. - Paid Parental Leave. - Professional development and career growth opportunities. - Team and company-wide events, recognition, and appreciation.

• Own business and operational support for an assigned client portfolio. • Develop existing and new clients into long-term partnerships. • Manage commercial and operational issues to ensure smooth service delivery. • Support onboarding of newly signed clients. • Help clients adopt and use GR8 Tech products effectively. • Analyze client performance and product usage. • Prepare reports, statistics, and performance summaries. • Work with clients to optimize ROI across products. • Present product updates, upgrades, and new functionality. • Collect client feedback and share it with product and development teams. • Work with affiliates, customer service, payments, and development teams. • Upsell and cross-sell products or features and document them in CRM.

• Ensure the development, growth, and management of key aviation industry partnerships across Cotulla Education’s aviation campuses. • Cultivate and expand national and multi-campus employer relationships, driving enterprise hiring pipelines, and generating employer investment opportunities. • Define account tier strategy, advance vertical partnership initiatives, and identify new revenue and expansion opportunities within the aerospace sector. • Serve as the primary enterprise-facing representative for designated industry partners and collaborate with campus leadership teams. • Conduct regular partner performance reviews to assess relationship health, hiring activity, revenue contribution, and strategic alignment across campuses.