Payroc

Role Description The Product Manager, Commercialization & Product Operations plays a key role in aligning Product, Engineering, and go-to-market teams to ensure products and features are successfully launched, adopted, and operationalized across the business. - Coordinate cross-functional efforts throughout the product lifecycle. - Support launch readiness and manage product intake and prioritization inputs. - Maintain visibility into timelines, dependencies, and risks. - Work closely with stakeholders across Product, Engineering, Sales, Marketing, Operations, Finance, Legal, and Training. This is an ideal opportunity for a product operations or product management professional with experience in payments, fintech, or other fast-paced B2B environments who enjoys bringing structure, collaboration, and operational excellence to product initiatives. Qualifications - 4–7+ years of experience in product management, product operations, or program management with direct involvement in product launches. - Experience in payments, fintech, or other regulated B2B environments. - Demonstrated exposure to end-to-end product lifecycle, including launch coordination and post-launch evaluation. - Experience supporting cross-functional commercialization efforts (Sales, Marketing, Operations, Finance, Legal). - Familiarity with tools such as Jira, Craft, and Salesforce. - Strong analytical skills with the ability to synthesize qualitative and quantitative inputs into actionable insights. - Working knowledge of customer segmentation, market dynamics, and B2B buying behavior. - Effective communication skills with the ability to align cross-functional teams and surface risks. - Bachelor’s degree in Business, Engineering, Computer Science, or related field (or equivalent experience). Requirements - Frequent interaction with team members, management, agents, Business Development Managers (BDMs), and external partners to facilitate smooth operations and collaborations. - Desk-based work with prolonged periods using a computer and sitting for extended periods. - Travel Component: <5%; as required. Benefits - Comprehensive range of benefits to support overall well-being, both personally and professionally. - Medical coverage, financial benefits, and wellness support tailored to your needs.

Role Description The Relationship Manager – ISV Partnerships is responsible for managing and strengthening relationships with Independent Software Vendor (ISV) partners. This role serves as the primary liaison between PPS (Independent Payment Solutions) and its ISV partners, ensuring seamless communication, strategic alignment, and exceptional support. The Relationship Manager plays a critical role in driving revenue growth by supporting ISVs with product knowledge, sales enablement resources, and operational guidance to successfully position and deploy PPS payment solutions within their platforms. Duties and Responsibilities - ISV Relationship Management - Serve as the primary point of contact for assigned ISV partners. - Build and maintain strong, strategic relationships to ensure long-term partnership success. - Conduct regular check-ins and business reviews to assess performance, opportunities, and growth initiatives. - Sales & Revenue Enablement - Support ISV partners with the tools, training, and resources necessary to promote PPS payment solutions effectively. - Collaborate with ISVs on joint go-to-market strategies and sales initiatives. - Identify new revenue opportunities within existing ISV relationships. - Product Knowledge & Training - Maintain deep knowledge of PPS’s evolving portfolio of products and services. - Provide ongoing product training and updates to ISV partners, ensuring alignment with enhancements and new offerings. - Act as a subject matter expert on payment processing solutions integrated within ISV platforms. - Operational & Escalation Support - Assist ISV partners with onboarding, implementation, and operational processes. - Proactively address questions or challenges and escalate complex or high-priority issues to Sales Leadership or the Senior Vice President as needed. - Ensure a smooth experience from integration through ongoing account management. - Cross-Functional Collaboration - Partner with internal teams including underwriting, operations, risk, and product to advocate for ISV needs. - Communicate partner feedback internally to help improve processes and product offerings. Qualifications - Minimum of 2 years of experience in the bankcard or payment processing industry, preferably within ISV, sales, or relationship management roles. - Strong understanding of integrated payment solutions and partner-driven sales models. - Excellent relationship-building and communication skills with the ability to influence and support strategic partners. - Strong organizational and multitasking abilities in a fast-paced environment. - Proven problem-solving skills and the ability to navigate complex partner environments. - Ability to adapt quickly to evolving products, services, and industry changes. - Self-motivated with a focus on driving revenue growth and partner success. Working Conditions - Frequent interaction with team members, management, agents, Business Development Managers (BDMs), and external partners to facilitate smooth operations and collaborations. - Desk-based work with prolonged periods using a computer and sitting for extended periods. Travel Component - <10% Job Classification - Exempt Equality At Payroc we are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individuals’ qualifications without regard to race, color, religion, national social or ethnic origin, sex, age, physical, mental, or sensory disability, sexual orientation or any other status protected by the laws regulation in the location we operate. Payroc does not tolerate discrimination or harassment based on any of these characteristics. Payroc is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources Department at HR@payroc.com. Compensation and Benefits Our compensation reflects the cost of labor across several U.S. geographic markets. Actual compensation may vary based on a number of factors, including location, job-related knowledge, skills, and experience. Depending on the position offered, additional forms of compensation – such as bonuses, incentives, or equity – may also be included as part of the total compensation package. We offer a comprehensive range of benefits to support your overall well-being, both personally and professionally. These may include medical coverage, financial benefits, and wellness support tailored to your needs. Candidate Privacy Notice We are committed to protecting the privacy and security of personal information provided to us during the recruitment and hiring process. Our Candidate Privacy Notice explains how we collect, use, store, and protect your personal data when you apply for a role with us. This notice applies to all job applicants and candidates, including those located in the European Economic Area (EEA), the United Kingdom, Canada, and other applicable jurisdictions. You can find our Candidate Privacy Notice on our Careers Page under FAQs. Note to Agencies Payroc does not accept resume submissions from agencies outside of existing agreements. Please do not send unsolicited resumes to Payroc HR or to Payroc employees. Payroc is not responsible for any fees associated with unsolicited resume submissions.

Role Description The Partner Sales Executive plays a key role in expanding Payroc’s partnerships with innovative software companies, SaaS platforms, and digital marketplaces that rely on modern payment infrastructure. - Identify and engage high-growth technology platforms that leverage multi-tenant payment structures. - Help partners unlock new revenue opportunities through Payroc’s payment and commerce solutions. - Act as both a relationship builder and strategic advisor. - Work closely with prospective partners to understand payment and revenue flows through their platforms. - Design solutions that support partner growth. - Collaborate with internal teams across Marketing, Product, and Development. - Shape solutions that meet partner needs while strengthening Payroc’s embedded and integrated payment offerings. Qualifications - 3+ years of business development experience, specifically with a background in payments and/or Fintech. - Proven experience building relationships and driving initiatives with executives. - Experience managing multiple workflows cross-functionally with clients. - A proven track record exceeding targets and managing complex deal processes. - Ability to thrive in a fast-paced, changing environment. - Ability and willingness to travel as required. Requirements - Experience selling technical payment solutions to platforms and integrated partners (preferred). - Bachelor’s degree in Business, Communications, Hospitality Management, Finance, or related field (preferred). Benefits - Comprehensive range of benefits to support overall well-being, both personally and professionally. - Medical coverage. - Financial benefits. - Wellness support tailored to your needs.

Role Description Payroc is seeking a driven and relationship-oriented Financial Institution Sales Executive to join our growing team in Cincinnati, OH. In this role, you will be responsible for developing and expanding strategic partnerships with financial institutions while driving new merchant acquisition through the sale of Payroc’s payment processing and commerce solutions. This position is ideal for an outside sales professional who thrives on building relationships, uncovering new business opportunities, and delivering consultative solutions that help businesses grow. You will work closely with bank partners to: - Identify prospective merchants - Develop a strong sales pipeline - Close new opportunities while maintaining long-term partnerships that generate ongoing referrals and revenue The Financial Institution Sales Executive plays a key role in expanding Payroc’s presence within the financial institution channel by: - Combining proactive prospecting, partner relationship management, and consultative selling - Utilizing competitive pricing, strong operational support, and a compensation structure that rewards performance Duties and Responsibilities - Prospect, develop, and close new merchant accounts through networking, referrals, phone outreach, and in-person sales engagement within the financial institution partner network. - Build, manage, and grow relationships with bank partners and existing merchant accounts to drive retention, revenue growth, and ongoing referral opportunities. - Guide new clients through the onboarding and account conversion process, including completing documentation, coordinating equipment installations, and participating in implementation calls to ensure seamless customer experience. - Serve as a trusted point of contact for financial institution partners, merchants, and prospects, responding promptly to inquiries and resolving issues to maintain strong relationships and customer satisfaction. - Collaborate cross-functionally with installation teams, customer support, and internal departments to ensure successful implementations and ongoing merchant success. - Consistently meet or exceed monthly sales targets and activity metrics, including prospecting, pipeline development, and closed business goals. - Maintain accurate and up-to-date records in the CRM system, tracking pipeline activity, client interactions, and sales progress. - Identify and qualify prospective merchants and key decision-makers to effectively initiate and advance the sales process. - Participate in partner and internal sales meetings to review performance, pipeline forecasts, and sales strategies. - Manage a structured sales schedule, including prospect meetings, follow-up appointments, partner engagement, and networking events to drive business development. Qualifications - Bachelor’s degree or commensurate Payment/Banking industry experience - 1-2 years of outside sales with new account acquisition and account management experience - Payment processing or banking industry sales experience is preferred - Proficient level of computer skills - Microsoft Office Products and Salesforce - Professional, motivated self-starter with the ability to learn and generate leads from referral sources - Excellent presentation skills with an assertive and systematic approach - Outstanding time management, organization - Marked decision-making, problem resolution and creative thinking skills Working Conditions - Actively travel throughout the assigned territory to prospect, meet with clients, deliver presentations, and develop new business opportunities. - Frequent interaction with team members, management, agents, Business Development Managers (BDMs), and external partners to facilitate smooth operations and collaborations. - Extensive desk-based work involves prolonged periods using a computer and sitting for extended periods. Travel Component - More than 50%; as required Job Classification - Exempt Equality At Payroc we are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individuals’ qualifications without regard to race, color, religion, national social or ethnic origin, sex, age, physical, mental, or sensory disability, sexual orientation or any other status protected by the laws regulation in the location we operate. Payroc does not tolerate discrimination or harassment based on any of these characteristics. Payroc is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources Department at HR@payroc.com. Compensation and Benefits Our compensation reflects the cost of labor across several U.S. geographic markets. Actual compensation may vary based on a number of factors, including location, job-related knowledge, skills, and experience. Depending on the position offered, additional forms of compensation – such as bonuses, incentives, or equity – may also be included as part of the total compensation package. We offer a comprehensive range of benefits to support your overall well-being, both personally and professionally. These may include medical coverage, financial benefits, and wellness support tailored to your needs. Candidate Privacy Notice We are committed to protecting the privacy and security of personal information provided to us during the recruitment and hiring process. Our Candidate Privacy Notice explains how we collect, use, store, and protect your personal data when you apply for a role with us. This notice applies to all job applicants and candidates, including those located in the European Economic Area (EEA), the United Kingdom, Canada, and other applicable jurisdictions. You can find our Candidate Privacy Notice on our Careers Page under FAQs. Note to Agencies Payroc does not accept resume submissions from agencies outside of existing agreements. Please do not send unsolicited resumes to Payroc HR or to Payroc employees. Payroc is not responsible for any fees associated with unsolicited resume submissions.