Overview Processing assistant Responsibilities - Become expert on and evaluate best practices for Retail Production as well as missed opportunities as it relates to origination, fulfillment and support. - Constantly collect feedback and insights to determine a multifaceted training program for Retail Branch Ops and Sales Staff; beyond the goals of a single training course. - Gain National alignment from various departments and collaborate to create a “National experience” and allow for National fulfillment standards. - Collaborate/Design/Administer a formal peer-to-peer certification programs and “learning loops” for Retail Branch Ops and Sales Staff (Translate Knowledge/Gain knowledge, Practice/Apply Knowledge, Get Feedback). - Develop and present efficiencies to aid production team in managing pipelines more effectively and profitably by leveraging knowledge and tools offered (report Heather is doing today) - Works with key departments within the company on behalf of the Production/Production Support groups. - Assisting Solution Manager Production Alliance for Learning and Success (PALS) in main objectives as determined - Working Help Desk to assist in Production support for Retail Branch Ops/Sales Qualifications - Ability to make sound judgments regarding the resolution of service, credit decision, funding and post-close issues. - Ability to problem-solve and exercise independent judgment while displaying a high degree of initiative. - Ability to handle high level assignments, delegating as needed. - Maintain confidentiality. - Excellent communication and interpersonal skills. - Organizational skills necessary to prioritize workload and delegate responsibility (if applicable). - Minimum 3 years’ experience, with mortgage industry experience preferred. - Four-year college degree in business, finance or 3 years’ experience in related field - College-level coursework and/or equivalent work experience - Position preferably will be physically located at our Corona Corporate office if employee commutes within a 50 mile radius of the Corporate Office, however, remote work space may be an option if employee is outside of the 50 mile radius to Corporate. Min USD $21.65/Hr. Max USD $21.65/Hr.

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a Lead Site Reliability Engineer, you will drive key initiatives to enhance the reliability, scalability, and efficiency of our infrastructure. You'll collaborate across teams to architect infrastructure automation while mentoring other Engineers to foster a culture of continuous learning and innovation. In this role, you will shape deployment strategies, performance tuning, and monitoring frameworks to support our rapid growth. What You'll Do - Lead SRE initiatives across multiple projects and products, collaborating with cross-functional teams to shape platform and infrastructure engineering efforts across the organization. - Drive technical excellence by mentoring and guiding engineers, fostering a culture of continuous learning and innovation. - Architect and automate self-healing, fault-tolerant infrastructure with declarative configurations, GitOps, and event-driven automation for scalable deployments across public clouds and on-premise. - Design, develop, and maintain software-driven infrastructure automation to build internal tools and eliminate repetitive operational tasks. - Own and drive decisions on product deployment, performance tuning, monitoring, and alerting to ensure high availability and system efficiency in production. - Define key metrics and SLAs around new web services being created to support our rapid traffic growth. - Design and implement monitoring and alerting strategies to enforce application SLAs. What You'll Bring - At least 6 years of experience managing distributed cloud environments (GCP, AWS, vSphere, Nutanix) and platform automation at scale. - Deep expertise in container orchestration (Kubernetes) and container runtimes (Docker, containers), with the ability to design, scale, and troubleshoot complex workloads. - Expert-level understanding of networking and web concepts, with the ability to debug issues down to the packet level. - Strong experience developing software for automation and infrastructure tooling (Go, Python). - Strong understanding of Linux-based operating systems, including performance tuning, bootloaders, storage, partitioning, kernel debugging, and low-level system optimizations. - Experience with Infrastructure as Code (IaC) and configuration management tools (Terraform, Ansible, Chef, etc.), ensuring scalable and repeatable infrastructure provisioning. - Understanding of applications written in various programming languages (C#/.NET, Java, Elixir, Ruby, etc). - Experience in AWS Greengrass IoT management and A/B booting. Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 148,000.00 USD - 185,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Req ID: 364822 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Production Support Engineer-REMOTE-Vancouver to join our team in Vancouver, British Columbia (CA-BC), Canada (CA). Production Support Engineer About the Role We are seeking a Production Support Engineer to ensure the stability, performance, and reliability of critical production systems. This role involves monitoring, troubleshooting, and resolving issues, adhering to SLAs, and delivering exceptional customer support. You will also implement enhancements to improve system efficiency and resilience. Key Responsibilities - Monitor and maintain assigned production systems to ensure optimal performance and SLA compliance. - Investigate, troubleshoot, and resolve application and data pipeline issues within agreed timelines. - Provide customer-focused support, ensuring timely communication and resolution of incidents. - Review existing systems and propose/implement enhancements for scalability and reliability. - Perform root cause analysis and recommend break-fix solutions for code and database issues. - Collaborate with cross-functional teams including business, risk, and IT stakeholders. - Participate in on-call rotations and provide support during off-hours/weekends as needed. - Document incidents, resolutions, and system changes for knowledge base and audit purposes. Preferred Experience - 4+ years experience in .NET Production application support. - 2+ years experience with ETL tools such as Informatica or Microsoft SSIS. - 1+ year experience with AWS cloud services. Preferred Skills - Strong expertise in .NET and ETL tools (Informatica or SSIS). - Proficiency in multiple programming languages: .NET, C#, VB.NET, VB6, JavaScript, HTML. - Ability to troubleshoot and optimize cloud data pipelines for performance, security, and reliability. - Skilled in query performance optimization and database tuning. - Experience in upgrading, configuring, and debugging existing systems. - Strong problem-solving skills for triaging complex issues and handling escalations. - Familiarity with modern data security and privacy practices. - Excellent communication skills and ability to work across diverse teams. - Process-oriented mindset with adaptability to change. - Commitment to SLA adherence and delivering high-quality customer support. - Willingness to provide after-hours and weekend support when required. - Strong organizational and time management skills. - High integrity in handling confidential information. Nice to Have - Knowledge of the Insurance industry is a plus. Basic Qualifications Minimum 5 years Application Management experience About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Req ID: 364822 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Production Support Engineer-REMOTE-Vancouver to join our team in Vancouver, British Columbia (CA-BC), Canada (CA). Production Support Engineer About the Role We are seeking a Production Support Engineer to ensure the stability, performance, and reliability of critical production systems. This role involves monitoring, troubleshooting, and resolving issues, adhering to SLAs, and delivering exceptional customer support. You will also implement enhancements to improve system efficiency and resilience. Key Responsibilities - Monitor and maintain assigned production systems to ensure optimal performance and SLA compliance. - Investigate, troubleshoot, and resolve application and data pipeline issues within agreed timelines. - Provide customer-focused support, ensuring timely communication and resolution of incidents. - Review existing systems and propose/implement enhancements for scalability and reliability. - Perform root cause analysis and recommend break-fix solutions for code and database issues. - Collaborate with cross-functional teams including business, risk, and IT stakeholders. - Participate in on-call rotations and provide support during off-hours/weekends as needed. - Document incidents, resolutions, and system changes for knowledge base and audit purposes. Preferred Experience - 4+ years experience in .NET Production application support. - 2+ years experience with ETL tools such as Informatica or Microsoft SSIS. - 1+ year experience with AWS cloud services. Preferred Skills - Strong expertise in .NET and ETL tools (Informatica or SSIS). - Proficiency in multiple programming languages: .NET, C#, VB.NET, VB6, JavaScript, HTML. - Ability to troubleshoot and optimize cloud data pipelines for performance, security, and reliability. - Skilled in query performance optimization and database tuning. - Experience in upgrading, configuring, and debugging existing systems. - Strong problem-solving skills for triaging complex issues and handling escalations. - Familiarity with modern data security and privacy practices. - Excellent communication skills and ability to work across diverse teams. - Process-oriented mindset with adaptability to change. - Commitment to SLA adherence and delivering high-quality customer support. - Willingness to provide after-hours and weekend support when required. - Strong organizational and time management skills. - High integrity in handling confidential information. Nice to Have - Knowledge of the Insurance industry is a plus. Basic Qualifications Minimum 5 years Application Management experience About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.