Req ID: 364822 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Production Support Engineer-REMOTE-Vancouver to join our team in Vancouver, British Columbia (CA-BC), Canada (CA). Production Support Engineer About the Role We are seeking a Production Support Engineer to ensure the stability, performance, and reliability of critical production systems. This role involves monitoring, troubleshooting, and resolving issues, adhering to SLAs, and delivering exceptional customer support. You will also implement enhancements to improve system efficiency and resilience. Key Responsibilities - Monitor and maintain assigned production systems to ensure optimal performance and SLA compliance. - Investigate, troubleshoot, and resolve application and data pipeline issues within agreed timelines. - Provide customer-focused support, ensuring timely communication and resolution of incidents. - Review existing systems and propose/implement enhancements for scalability and reliability. - Perform root cause analysis and recommend break-fix solutions for code and database issues. - Collaborate with cross-functional teams including business, risk, and IT stakeholders. - Participate in on-call rotations and provide support during off-hours/weekends as needed. - Document incidents, resolutions, and system changes for knowledge base and audit purposes. Preferred Experience - 4+ years experience in .NET Production application support. - 2+ years experience with ETL tools such as Informatica or Microsoft SSIS. - 1+ year experience with AWS cloud services. Preferred Skills - Strong expertise in .NET and ETL tools (Informatica or SSIS). - Proficiency in multiple programming languages: .NET, C#, VB.NET, VB6, JavaScript, HTML. - Ability to troubleshoot and optimize cloud data pipelines for performance, security, and reliability. - Skilled in query performance optimization and database tuning. - Experience in upgrading, configuring, and debugging existing systems. - Strong problem-solving skills for triaging complex issues and handling escalations. - Familiarity with modern data security and privacy practices. - Excellent communication skills and ability to work across diverse teams. - Process-oriented mindset with adaptability to change. - Commitment to SLA adherence and delivering high-quality customer support. - Willingness to provide after-hours and weekend support when required. - Strong organizational and time management skills. - High integrity in handling confidential information. Nice to Have - Knowledge of the Insurance industry is a plus. Basic Qualifications Minimum 5 years Application Management experience About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

FreshlyDried, a leading company in the consumer services industry, is seeking a highly motivated and experienced Production Supervisor to join our dynamic team. The ideal candidate will play a critical role in overseeing daily production operations, ensuring that all processes run smoothly and efficiently to meet quality standards and production targets. This position requires strong leadership skills to manage and motivate a diverse production team while maintaining a safe and productive work environment. The Production Supervisor will collaborate closely with other departments, such as quality control, maintenance, and supply chain, to resolve any production issues promptly and effectively. FreshlyDried values innovation, teamwork, and continuous improvement, and we are looking for a leader who shares these values and is eager to contribute to our ongoing success. If you have a proven track record in production management, excellent problem-solving abilities, and a commitment to operational excellence, we encourage you to apply and become a key part of our growing company. Responsibilities - Supervise and coordinate daily production activities to meet established goals and deadlines. - Ensure compliance with company policies, safety regulations, and quality standards. - Manage, train, and mentor production staff to enhance performance and productivity. - Monitor equipment operation and coordinate maintenance to minimize downtime. - Implement and maintain efficient production processes and continuous improvement initiatives. - Collaborate with other departments to address production challenges and optimize workflows. - Prepare and maintain production reports, documentation, and records accurately.

At John Deere, we run so life can leap forward. This powerful purpose is our promise to humankind that we will dream, design, and deliver breakthrough products that sustain our world for generations to come. The world is counting on us to feed billions of people and build vital infrastructures in villages, towns and megacities. And we live up to the legacy our founder forged in a one-room blacksmith's shop nearly two centuries ago by creating a culture that brings out the best in all of us. A culture where great ideas thrive because every voice is heard. Title: Production System Specialist - 119434 Primary Location: Canada (CA) - Off-Site - Edmonton Organizational Group: A&T Prod&Prec/R3/R4 Function: Marketing and Sales (CA) Onsite/Remote: Remote Position Salary Range: $85,903.20- $104,992.80 annually New or Existing Position: Existing Position Candidates applying for this position must be eligible to work in Canada. Your Responsibilities As a Production System Specialist with the Agriculture and Turf Division in the Edmonton Area, You will develop education material from available resources, communications, and training materials on John Deere equipment / digital & agronomic solutions. You will lead initiatives on specific products and solutions leading to development, delivery and execution of marketing activities. Help develop product strategy, processes and programs to meet stakeholder needs. In addition, you will: - Lead the development and delivery of marketing, sales and agronomic solution training to company employees, channel partners and customers on specific products that support a farming system including agronomic, process and product information. - Establish the interface with sales branches, factory marketing, product planning and channel partners to provide accurate data and analysis to improve product market intelligence, product performance and promote sales activities on specific products. Provide feedback to other business units on customer and channel partner product improvement requests. - Work with the channel and end customer to promote, recommend and optimize product and data solutions to meet the current agronomic trends within the assigned territory. - Provide support or marketing assistance to products, parts, or services through phone, internet systems or field reports. - Travel regionally or to the US to conduct after sales follow-up visits with channel partners and/or customers. What Skills You Need - Understanding of farming and agronomic trends associated with agriculture in Western Canada - Knowledge of products, customers and the Ag equipment business - Sales and marketing experience - Production agricultural industry experience - Strong interpersonal, negotiation and conflict resolution skills - Ability to handle multiple projects and/or tasks - Willingness and ability to travel up to 75% - Willingness to relocate for future opportunities - Valid driver’s license What Makes You Stand Out - Production agriculture field experience with regular customer contact - Knowledge of dealer/distribution network - Strong agronomic background Education A Bachelor's degree is required coupled with related work experience in the following: - Ag equipment industry - Ag input industry - Precision Ag industry In accordance with the John Deere Accommodation Policy, reasonable accommodation of any of these qualifications may be considered. An equal opportunity employer, John Deere requires a diversity of people, perspectives and ideas to address the complex challenges of its global business. This position will be posted for a minimum of 7 business days and unposted when a qualified pool of candidates is achieved. The company uses artificial intelligence (AI) in screening, assessing, and selecting applicants for open positions. The information contained herein is not intended to be an exhaustive list of all responsibilities, duties and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. As part of the total compensation package for this position, the incumbent will be provided with the requirements to carry out the duties of the position which may include but are not limited to access to company vehicle or mileage reimbursement, laptop, cell phone and protective equipment. Relocation assistance may be provided in some instances as determined by the terms and conditions of the Company’s Relocation Policy.

• Responsible for leading detailed design, end-to-end development (front-end and back-end)/unit testing and integration of applications & Design client-side and server-side architecture • Produce scalable and flexible, high-quality code that satisfies both functional and non-functional requirements • Develop, deploy, test and maintain technical assets in a highly secure and integrated enterprise computing environment & Support functional testing • Responsible for addressing production support issues on day-to-day basis and closing them on time. • Responsible for on time delivery connected with other teams • Cross train & mentor team members for complete knowledge of technologies. • Analyze and translate business requirements to technical design with security and data protection settings. • Collaborate/communicate with business users • Work with development team and product managers to ideate software solutions. • Manage expectation regarding road blocks, proactively, in the critical path to help ensure successful delivery of the solution • Own all projects deliverables and ensure proper communication between teams and quality levels; responsible for end to end solution delivery • Comprehend the fundamental solution being developed/deployed – its business value, blueprint, how it fits with the overall architecture, risks, and more. • Would be required to provide inputs on solution and design effort to build scalable features /functionality.