• KPI is seeking an experienced, hands-on Solution Architect to serve as the technical lead on complex, high-risk automation programs. • The role is a front-line architecture and execution role responsible for: • De-risking solution design • Tightening requirements definition • Bridging design → software → execution • Preventing late-stage surprises that impact schedule, margin, and customer confidence • Own end-to-end solution architecture for complex, software-heavy automation systems, serving as the technical authority from concept through execution. • Lead early requirements definition and risk identification, ensuring scope, assumptions, and constraints are clearly defined before projects advance. • De-risk solution designs by validating feasibility, performance, and integration across hardware, controls, and software platforms. • Serve as the primary technical escalation point during execution, supporting project teams with issue resolution, trade studies, and corrective actions. • Partner directly with software and technology vendors (e.g., NuMove) to validate capabilities, limitations, and testing strategies, including emulation and simulation. • Support commissioning and ramp-up planning, ensuring system readiness, performance expectations, and operational handoff are clearly defined. • Capture and institutionalize lessons learned, feeding improvements back into standards, templates, and repeatable solution patterns.

• Serve as the primary technical bridge between Product/Engineering and our Customer Success teams • Own onboarding & integrations end-to-end — design reference architectures, validate data flows, and unblock deployments across complex enterprise environments. • Stay abreast of industry trends and advancements in backend development to inform architectural decisions. • Collaborate with the product team to improve the product’s usability & onboarding processes for customers. • Turn field signals into roadmap impact — translate requirements and issues from Customer Success/Sales Engineering into clear specs, priorities, and demos with Product/R&D. • Work with teammates to guide R&D through the evolution of the platform, advising and influencing at every scope. • Serve as a trusted technical advisor internally and externally, leveraging your product expertise to drive meaningful development and & engaged customers.

• Architect innovative, scalable, and secure technical solutions that align with customer business objectives across XTIUM’s core service offerings. • Collaborate with sales teams to understand client business models, technical needs, and growth goals, delivering enablement strategies that improve win rates, revenue, and technical certifications. • Engage directly with customers to build trusted relationships, identify business challenges, and develop tailored solutions that deliver tangible business outcomes. • Create detailed Quotes and Statements of Work (SOWs) that effectively translate technical features into business benefits. • Lead customer proof of concepts (POCs) and lab demonstrations to validate solutions and showcase XTIUM’s technical capabilities. • Analyze and optimize technical solutions to address both current and future business opportunities, ensuring scalability and long-term value. • Assist sales teams in identifying competitive threats and craft messaging that highlights XTIUM’s unique value proposition and differentiation. • Train internal teams on delivering impactful product demonstrations and utilizing demo environments to support sales efforts. • Partner with other internal teams and technology vendors to ensure seamless solution delivery and customer satisfaction. • Maintain consistent communication with sales teams and customers to ensure alignment throughout the sales cycle. • Identify opportunities for up-selling and cross-selling, driving additional value for customers and revenue growth for XTIUM. • Report on performance and accomplishments through regular weekly and quarterly updates to leadership. • Represent XTIUM as a technical expert in customer engagements, positioning yourself as a trusted advisor and industry thought leader.

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion. The Solutions Consultant (Public Sector) will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. They will also be responsible for maintaining content used by both sales staff and clients. The Solutions Consultant will mentor sales staff on product knowledge and be the go-to resource for all technical requests during the pre-sales phase. They will also work with the sales staff to collect customer feedback. Please note: we are prioritizing candidates currently located in Washington, DC, Virginia, or Maryland. What you’ll do: - Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy. - Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses. - Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs. - Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way. - Be the go-to product expert who can accurately respond to technical product questions from across the sales teams. - Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed. - Build trust with customer stakeholders based on product and functional expertise. - Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX. - Collaborate with a Solutions Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed. - As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers. - Develop and launch new sales assets and collateral. - Keep existing sales assets and collateral up-to-date. - Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations. - Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team. About you: - 7+ years of related experience, such as sales, implementation, solutions building, or engineering. - Understanding and experience with Public Sector compliance, IT policies, and deployment models. - Experienced in working with Systems integrator teams for implementation and deployment planning and scoping - Experience working with Enterprise and Public Sector Cybersecurity and compliance teams for compliance documentation, ATO conversations, and navigating cybersecurity policies. - Background in asset management is preferred - Prior consulting and sales experience and analytical problem-solving skills is a plus. - Comfortable multi-tasking and keeping the energy high. - Outstanding verbal and written communication ability. - Interpersonal and listening skills. - Insanely detail-oriented and organized. - Effective problem-solving capabilities. - Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives. - Ability to present effectively and command attention with a variety of stakeholder perspectives. - Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality. - BA degree or higher. Bonus if you have: - Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc. - Experience with startups and entrepreneurial organizations. - Experience working with ERP, CMMS or facility operations software. - Ability to perform in a remote work setting. What’s in it for you: - Competitive salary and meaningful equity opportunities. - Healthcare, dental, and vision coverage. - 401(k) / RRSP enrolment program. - Take what you need PTO. - A Work Culture where: - You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist. - We believe in meritocracy, where ideas and effort are publicly celebrated. About us: Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.