• Define and execute the Professional Services strategy aligned to company growth, customer segmentation, customer experience, product maturity and expansion opportunities • Own end-to-end implementation delivery, onboarding, and paid services offerings across the customer lifecycle – driving time-to-value and long-term customer outcomes • Establish scalable, repeatable delivery models (standard, accelerated, enterprise, solution partner-led, etc) aligned to customer segment and complexity • Drive predictable project timelines, quality, and customer satisfaction • Own services P&L, including revenue forecasting, margins, utilization, and cost controls • Optimize capacity planning, utilization targets, and workforce models to support scale and predictability • Improve forecasting accuracy and delivery predictability through disciplines operating rhythms and data-driven decision making • Partner with Rev Ops and Finance on pricing, packaging, and margin optimization • Build, lead, and scale a high-performing, globally-distributed team of services leaders, project managers, consultants, and implementation specialists • Set clear performance expectations, career paths, and development plans across regions and roles, fostering consistency and accountability • Drive accountability, operational rigor, and a strong customer-first culture across internal teams and partner ecosystems • Partner closely with Customer Success to ensure seamless post-implementation handoffs, shared accountability for outcomes, and ongoing value realization • Collaborate with Sales and Solutions Engineering on scoping, SOWs, and pre-sales alignment to ensure delivery feasibility and customer expectations are set correctly • Work with Product to establish feedback loops from implementation challenges and customer needs to influence roadmap and product maturity • Align with Support to ensure smooth transitions, clear ownership, and issue escalation paths • Design and implement scaleable, AI-enabled delivery processes, methodologies, and governance to improve predictability, speed, and quality • Own and evolve services tooling (PSA, project tracking, resource management, reporting) leveraging automation and AI to optimize planning, delivery, and utilization • Define, automate, and track KPIs such as time-to-value, on-time delivery, CSAT, utilization, and gross margin to enable proactive management and continuous improvement

• Leading other EHS professionals overseeing compliance with applicable safety and occupational health regulations worldwide • Acting in a leadership capacity across all business areas to ensure effective implementation of global safety and occupational health programs • Developing and driving consistent application of policies, procedures and programs worldwide • Lead the organization’s ergonomic design strategy • Developing safety and occupational health programs based upon data and trends • Participate in audit programs to evaluate conformance to corporate and regulatory standards • Recommending approaches to improve safety and occupational health outcomes • Development, alignment, and consistent implementation of global EHS policies and programs • Interacting collaboratively with global and site EHS leadership to drive continuous improvement • Providing data and trend analysis to effectively lead changes where needed • Overseeing adoption and implementation of Safety and Occupational Health policies and programs at new operational sites and R&D locations • Leading and assisting site EHS Managers and business unit leaders with management of change activities

The Director of Client Relations is a nuclear industry focused role responsible for managing strategic customer relationships and driving business growth across Holtec’s portfolio. Reporting to the EVP of Business Development, this position serves as a trusted technical and commercial interface with customers, translating complex nuclear requirements into practical, value‑based solutions. This role is best suited for professionals with a strong nuclear background, through engineering, nuclear plant operations, or nuclear‑focused technical sales, who can credibly engage with utility, EPC, and government stakeholders and lead solution development in highly regulated environments. Location: Camden, NJ or Remote (U.S.‑based in FL, GA, IL, MA, MD, MI, NJ, NY, OH, PA, or TN) Primary Responsibilities: - Serve as a trusted technical and commercial partner to nuclear customers, engaging directly with plant engineering, operations, procurement, and executive stakeholders - Lead customer-facing engagements by understanding complex nuclear requirements and translating them into practical, compliant, and value‑driven solutions across Holtec’s product and service portfolio - Drive business development activities within assigned accounts, identifying opportunities aligned with customer needs, regulatory expectations, and Holtec’s strategic objectives - Collaborate closely with internal engineering, manufacturing, quality, and site services teams to develop integrated technical solutions and support proposal development - Lead or support the preparation and delivery of technical proposals and customer presentations, ensuring alignment with nuclear safety, quality, and compliance standards - Support contract negotiations in partnership with executive leadership, legal, finance, and project teams, and facilitate smooth handover to project execution teams - Maintain a deep working understanding of Holtec’s nuclear technologies and capabilities to effectively represent the company in customer discussions and industry forums - Monitor customer priorities, competitive activity, and market trends within the nuclear sector to inform account strategy and opportunity development - Provide ongoing post‑award support, as needed, to ensure customer satisfaction and long‑term relationship growth - Maintain accurate sales pipeline information and prepare regular reports on account activity, opportunities, and forecasted business - Travel approximately 25–50% to customer sites, nuclear facilities, and industry conferences to support relationship development and business growth Requirements: - 5+ years of experience in the nuclear industry, including nuclear power generation, nuclear engineering, nuclear manufacturing, plant operations, or nuclear‑focused technical or commercial roles - Bachelor’s degree in Engineering (Mechanical, Nuclear, Electrical, or related discipline) strongly preferred; candidates with significant nuclear plant or field experience may be considered in lieu of a technical degree, provided they demonstrate strong technical fluency and customer‑facing capability - Demonstrated experience operating in highly regulated environments, with an understanding of nuclear safety, quality, and compliance expectations - Proven experience in client‑facing, relationship management, or technical business development roles supporting complex, engineered products or services - Experience in consultative or technical sales within nuclear or similarly regulated industries (energy, heavy industrial, aerospace, defense) preferred - Ability to effectively engage with technical, operational, procurement, and executive‑level stakeholders - Familiarity with nuclear technologies such as dry storage of used nuclear fuel, heat transfer equipment, small modular reactors (SMRs), or high‑level waste storage and transport systems preferred - Demonstrated ability to grow and expand customer relationships in long‑cycle, technically complex markets - Strong business development capability with the ability to navigate complex technical and commercial challenges - U.S. Citizen or Permanent Resident with the ability to obtain and maintain unescorted access to nuclear power facilities - Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams) - Willingness and ability to travel approximately 25–50% to customer sites and industry events A Generation Ahead by Design™ Investing in people who power the future. We believe great work deserves great rewards. Our benefits go beyond the basics, reflecting our commitment to supporting your whole self…your health, your future, and your career growth. This includes: Compensation: - Annual compensation based on skills and experience ranging from $150,000 - $170,000 - Additional compensation earned through incentive structure Benefits: - Medical, dental, and vision insurance - 401(k) retirement plan with company match - Paid time off and 11 Paid Holidays - Company-paid life and AD&D insurance - Employee Assistance Program - Wellness resources and voluntary benefits - Training and educational assistance If you’re driven to solve meaningful challenges and make a lasting impact, we invite you to build your career at Holtec—a generation ahead by design™.

Welcome! Interested in becoming a Ranger? Read more. At RangeWater, we look for people who show up and work together to achieve success and make positive impacts on the lives we touch and enrich the communities we serve, as people are at the heart of everything we do. As a Ranger, we encourage you to explore possibilities and solutions for your own career success story and apply the same enthusiasm to help RangeWater remain THE leader and powerful force in Multi-Family Real Estate. Our Team Members play a pivotal role in the success of the company’s performance, and we look forward to witnessing your successful journey as a Ranger! Culture: Companies with a strong culture and a higher purpose perform better in the long run. Core Values (words to live by): People-focused, Collaboration, Integrity, Service, Results-driven, Experience-centric, and Innovation. What’s in for you? Our leaders care about the well-being of all Rangers and recognize the importance of work-life balance. That’s why we offer competitive paid time off and benefits. PTO/Benefits: · Two + Weeks of PTO · Paid Holidays · Medical, dental and vision insurance · 401(k) Enrollment Opportunity · Employer Paid Basic Life and Short-Term Disability · Paid Parental Leave for Birthing and Non-Birthing Parents (after 6 months) · Potential opportunity for savings in rent (property and ownership specific) · Cell Phone Allowance · And more! Job Description see jd Rangewater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.