• Responsible for driving approximately $2.5MM+ in annual sales revenue. • Establish, build, and expand relationships with existing and potential customers at multiple levels in the organization. • Navigate regional and national purchasing agreements to sell print into multiple levels of the organizations. • Responsible for scheduling and attending face-to-face presentations with high level decision makers. • Use a consultative selling method to identify customer needs and develop a value-added proposition. • Work collaboratively with print sourcing to assure accurate, timely, and professional delivery of customer's products. • Implement a sales strategy to achieve revenue and margin objectives through new/expanded program development and growth in assigned accounts. • Partner with Staples Business Advantage Sales team to sell print services to large commercials and enterprise sized customers. • Utilize Staples CRM system on a consistent daily basis to self-manage selling activity, contacts, deals, strategies, reporting, and communications.

• Forge new paths, achieving vertical success through proactive prospecting, creating enough opportunities per month to exceed your sales target. • Engage with 20-25 prospects weekly, blending your efforts across direct prospecting, partner relationships, and networking events. • Balance travel for face-to-face meetings and virtual meetings across the entire U.S. • Demonstrate exceptional prospecting skills, leveraging both in-field visits and telephone outreach to self-generate leads and opportunities. • Exhibit assertiveness and persistence in following through the entire sales process, from initial contact to closing deals, ensuring no opportunity is left unturned. • Embrace a disciplined, repeatable sales process, and consistently enhance your skills and industry knowledge.

• Build and manage a robust sales funnel by executing a creative territory strategy beyond standard cold calling • Conduct thoughtful research during preparation to ensure deep discovery and guidance throughout the sales cycle with decision-makers • Proactively procure leads and prospects to drive revenue growth and increase market share • Actively align customer business needs to appropriate solutions and position via storytelling • Lead high-impact presentations and demonstrations for key decision-makers, articulating the clear ROI of Grace Hill’s technology • Participate in a transparent feedback loop, leveraging key learnings from the field to improve personal performance and internal products • Work cross-functionally with internal partners for seamless transitions for new logos and maintain high client satisfaction • Implement and innovate upon core sales processes to move prospects quickly through the sales cycle. • Manage contract negotiations and individual sales activities with meticulous attention to detail within Salesforce.

Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: •Call center-based customer support in response to a high volume of low complexity inquiries •Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: •Acting as liaison between customers, production and distribution departments related to specific customer orders •Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets. Positions on this level applies subject matter knowledge and understands the specific needs or requirements of specific problems and applies skills/knowledge thereafter. Specialized schooling or previous practical experience likely to be required. Understands and demonstrates the need to deliver to time, cost and quality and proactively adjusts for changing requirements. Ensures that the work within own field of expertise complies with the relevant professional discipline. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.