Kings Global LLC

• Own release management and release records across environments. • Administer the Atlassian toolchain (Jira and Confluence) - workflows, projects, and reporting. • Run sprint coordination, backlog grooming support, and delivery tracking. • Own product-operations processes and engineering documentation/knowledge management. • Coordinate release readiness with QA, DevOps, and the Director of Technology. • Maintain the engineering knowledge base and tooling standards. • Report sprint and delivery metrics into the EOS scorecard rhythm. • Own sprint delivery vs. commitments. • Manage release predictability - releases shipped on plan. • Lead documentation/knowledgebase currency. • Own backlog hygiene and ticket-quality metrics. • Own cycle time from ready-to-done.

• Own CI/CD pipelines and release engineering across all environments (Dev/QA/Staging/Production/Demo/Multi-Region) • Own cloud infrastructure-as-code (reliability, scaling, and cost optimization on AWS) • Own the observability/monitoring stack, on-call alerting, and incident response • Implement and operate change management for production deployments • Own the information security program, policies, and the SOC 2 control set and evidence • Govern identity and access management (IAM) - provisioning standards, least privilege, and MFA enforcement • Run quarterly access reviews/recertification across all in-scope systems • Own vendor/third-party security risk assessment and review • Manage the SOC 2 auditor relationship and readiness milestones • Manage AWS Cognito identity integration, backups, and disaster-recovery procedures • Monitor platform uptime percentage (target 99.9%) • Own deployment frequency and change-failure rate; mean time to recovery (MTTR) • Manage infrastructure cost as a percentage of ARR • SOC 2 Type 1 readiness milestones delivered on schedule • Quarterly access reviews completed on time, exceptions remediated • Mean time to revoke access on offboarding (target = 1 business day) • Security incident count and time-to-contain

• Own features end to end across the stack - front-end (React/TypeScript), cloud API (Go/LiftCloud), and Rust services - rather than working a single layer. However, this role will center around Rust. • Do deep Rust work on the VTS (Vendor Translation Services) layer and the LiftNet client/server re-architecture, where your specialization matters most. • Read and extend the Go cloud API and build the UI that consumes it correctly, keeping API contracts and data shapes coherent across the stack. • Build data-dense, real-time interfaces - dashboards, map views, status panels - that stay performant and legible for building operators and field technicians on desktop and tablet. • Design and build client/server distributed-system components aligned to the LiftNet re-architecture. • Work across the full architecture: the edge layer (Raspberry Pi, binary/serial protocols), the VTS translation layer, the Go cloud, and AWS (EC2, PostgreSQL/RDS, QuestDB). • Operate, debug, and harden the Linux-based services that run on the edge devices and in the cloud. • Integrate and translate industrial/OT controller protocols (OPC UA, Modbus, serial). • Build regression validation against golden/blessed datasets and packet-level (Wireshark) verification, supporting the LN2 Integrator effort. • Contribute to AWS environment setup (Dev/Staging/QA) and security-group hardening, complementing the SOC 2 readiness effort. • Partner with the principal engineer and the second full-stack engineer to split ownership across the stack and reduce day-to-day escalation drag. • Own day-to-day work across front-end, cloud, and Rust services reliably, without principal-engineer rescue. • Deliver predictable, on-time turnaround on committed customer features. • Take independent ownership of at least one vertical domain (UI through Rust service) within the first months. • Reduce key-person risk across the VTS, the Rust backend, and the front-end.

• Installing and servicing emergency phone equipment for customers • Ensuring customers’ safety and security needs are met • Providing tools, materials, and support needed to run routes and perform installation and service duties • Managing installation projects and completing in a timely manner • Traveling as necessary to complete installations and service calls

• Installing and servicing emergency phone equipment for customers • Running routes and performing installation and service duties • Ensuring customers’ safety and security needs are met • Some travel involved, with certification in multiple states being a plus

• Installing and servicing emergency phone equipment for customers • Ensuring customer safety and security needs are met • Providing tools, materials, and support to run routes and perform installation and service duties • Some travel involved, availability to travel, and certifications in multiple states is a plus

• Installing and servicing emergency phone equipment for customers • Ensuring customers’ safety and security needs are met • Providing tools, materials, and support to run routes • Performing installation and service duties every day • Traveling to different locations as needed

• Our Elevator Technicians are there when our customers need them • From the initial installation of our phones to the maintenance and repairs of the phones, our Elevator Technicians are there to ensure our customers’ safety and security needs are met • Our technicians are provided the tools, materials, and support needed to run their routes and perform their installation and service duties every day • There is some travel involved, so the availability to travel and the certifications in multiple states is a plus

• Educate and inform prospect on how Kings III’s turnkey emergency monitoring and code-compliant video solutions provide peace of mind and regulatory compliance • Forge new paths, achieving territory success through proactive prospecting, creating at least 30 new sale opportunities per month • Engage with 20-25 prospects weekly, blending your efforts across direct prospecting, partner relationships, and networking events • Demonstrate exceptional prospecting skills, leveraging both in-field visits and telephone outreach to self-generate leads and opportunities • Dedicate a high percentage of your time (50% or more) to in-person prospecting through door knocking, community and association events, tradeshows, and more • Exhibit assertiveness and persistence in following through the entire sales process, from initial contact to closing deals, ensuring no opportunity is left unturned • Embrace a disciplined, repeatable sales process, and consistently enhance your skills and industry knowledge

• Conduct quality virtual sales calls, and by visiting assigned markets as it relates to their elevator and pool emergency monitoring needs • Expect to have a minimum of two initial sales meetings per day, two hours of new account hunting/prospecting time, and time spent managing referrals, proposals, agreements, pricing, and closing sales • Participate in in-market activity such as attending tradeshows, association events, and other potential market development efforts which may include limited overnight travel • Control your individual sales success by owning your assigned territory which covers multi-state territory including key markets across Texas, Virginia, Utah, Arizona, and Northern California • Document and communicate total solutions to solve clients’ needs