• Serve as the enterprise Subject Matter Expert (SME) for all Leave of Absence programs and ADA, providing strategic guidance to employees, managers, and Talent Partners on policy, compliance, and best practices. • Lead the end-to-end administration of all leave programs (e.g., FMLA, ADA, state leaves, workers’ compensation, parental leave), ensuring compliance with federal, state, and local regulations while delivering a high-touch employee experience. • Own and manage the full leave lifecycle—from intake through return-to-work—driving proactive communication, clear documentation, and seamless coordination between employees, managers, talent partners, and external vendors. • Oversee vendor relationships and performance, partnering closely with third-party administrators to ensure timely processing, service-level adherence, and continuous improvement of the leave experience. • Provide expert consultation on ADA interactive processes and workers’ compensation matters, ensuring consistent, compliant, and equitable decision-making across the organization. • Serve as the liaison for ADA-related documentation, guiding managers and Talent Partners through the interactive process and ensuring appropriate accommodations are documented and tracked. • Act as program manager for leave operations, and partner with Benefits Manager to identify trends, risks, and process gaps; implementing scalable solutions to improve efficiency, compliance, and employee satisfaction. • Partner cross-functionally with Payroll to ensure accurate and timely pay administration for employees on leave; facilitate semi-monthly reconciliation reviews to resolve discrepancies and strengthen controls. • Collaborate with Workday/HRIS teams to optimize system workflows, enhance automation, and maintain data integrity across leave programs. • Manage inquiries through JIRA, maintaining SLA adherence while continuously improving service delivery standards and response quality.

• Develop and implement courses for departmental program. • Develop strategies, evaluate progress, and implement policies that aid in student retention. • Monitor curricula to ensure compliance with South College standards and other accrediting bodies. • Monitor curricula to ensure uniform delivery and consistency within courses. • Assume responsibility for the logistics of course delivery including master course shells, syllabi, and textbooks. • Assign courses to full-time and adjunct faculty in accordance with South College’s “Faculty Workloads Governing Principles for Faculty”. • Manage recruitment, selection, training, evaluation, retention, and success of full-time and adjunct faculty. • Administer South College’s program for professional growth and development, in-service training, and faculty meetings for program faculty. • Monitor all online courses to ensure timely student email responses from faculty, faculty grading turnaround (72 hours), and other items necessary for successful online course administration. • Develop faculty who can deliver instruction through online learning to meet the strategic goals of South College. • Participate in program evaluations and audits and implement recommendations as requested. • Assist in program budgetary needs.

Salary: $23/hour Location: Remote or Washington, D.C. Content creation, texting production, and reporting Want to break into digital for political campaigns and advocacy groups? Get your start with us. Middle Seat is a digital consulting firm that works with campaigns, nonprofits, advocacy organizations, and causes on the front lines of reproductive justice, racial justice, climate action, immigration rights, and economic justice. We’re looking for a creative self-starter to support our Texting team as a paid intern for SUMMER 2026 (June 1 2026 - August 28 2026). What does the role involve? As a texting intern at Middle Seat, you’ll learn the ins and outs of mobile fundraising and donor engagement. You’ll work closely with our texting team to draft fundraising copy, build and QA text campaigns, maintain reporting databases, analyze performance data, pitch creative ideas, and assist with administrative tasks and other responsibilities. You’ll also gain hands-on experience with high-profile progressive campaigns and non-profit organizations while learning how texting programs are built, tested, and optimized to balance donor relationships and fundraising. This role is available either in person at our Washington, D.C office or remotely. This role is not part of the bargaining unit.

• Design and deliver high‑quality eLearning courses, videos, and interactive training assets. • Develop a scalable on-boarding program and continuous learning frameworks for commercial roles across regions. • Transform sales strategies, product information, and field insights into engaging, easy‑to‑consume learning materials. • Integrate consultative selling frameworks and customer‑centric approaches into all learning experiences. • Manage third-party training partners and the roll out of commercial programs across regions. • Own and govern the annual commercial training calendar. • Use data and performance analytics to refine content, identify knowledge gaps, and guide future course development. • Work with Commercial Operations, Marketing, Product teams, and regional stakeholders to ensure accuracy, consistency, and applicability across markets. • Localize and adapt content where necessary for global audiences.