• Participate in process‑mapping sessions with contact center leaders, schedulers, clinicians, and call agents to capture current-state workflows and identify improvement opportunities. • Support the development of future-state process documentation, including workflow diagrams, SOPs, and RACI matrices across intake, triage, appointment scheduling, secure messaging, and escalation pathways. • Assist in validating requirements and ensuring alignment between redesigned processes and system capabilities. • Contribute to pilot planning activities, including defining success measures, preparing training materials, and supporting data‑collection efforts. • Help deliver training and onboarding for supervisors and agents adopting new processes; gather feedback and support iterative refinements. • Collaborate on the creation of implementation playbooks and other rollout materials to ensure consistent adoption across sites. • Prepare summaries, presentations, and status updates for project leadership and stakeholders.

• Adapt global brand assets into local market executions across multiple formats and channels, both digital and analogue • Prepare production-ready files for print and digital delivery • Create and adapt POSM, retail materials, banners, social assets, presentations, and packaging-adjacent layouts • Resize and localise key visuals, layouts, claims, packshots, and campaign materials • Perform image manipulation, retouching, colour correction, and visual clean-ups • Work with brand guidelines and toolkits to ensure consistency across all deliverables • Check artworks for technical quality: resolution, bleeds, margins, links, fonts, colour profiles, and export settings • Collaborate with project managers, designers, design leads, and external partners • Flag missing assets, unclear briefs, production risks, or brand compliance issues early • Support high-volume adaptation workflows while keeping files clean, organised, and editable, so that whoever takes them over next isn't too confused

Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes difference? Make an impact. Join PMI. How will you make a difference to PMI? PMI is looking for a Senior Graphic Designer who focuses on creating and extending design systems, managing stakeholder relationships, and understanding the production and scale implications of design choices. They collaborate closely with PMI's creative studio team members to interpret and extend creative direction, ensuring cohesive and high-quality design outputs. What you’ll bring to the role: - Design Systems: Create, maintain, and extend comprehensive design systems that streamline and standardize design processes across various projects and platforms. - Stakeholder Management: Effectively communicate and collaborate with key stakeholders to understand project requirements, provide design insights, and ensure alignment with project objectives. - Production and Scale: Evaluate and understand the impact of design decisions on production processes, scalability, and overall project feasibility, ensuring efficient and sustainable design practices. - Creative Direction: Work closely with art director and creative director to grasp and extend the creative vision, translating high-level concepts into detailed and executable design assets. - Cross-Functional Collaboration: Partner with brand team managers, and other marketing team members to deliver cohesive and impactful design solutions that meet user and business needs. - Multi-Channel Impact: Craft design assets that can be effectively deployed across multiple platforms, both digital and physical, ensuring maximum reach and impact. - Broad Design Spectrum: Apply your design expertise beyond traditional marketing, contributing to experiential design for events, support design on thought leadership reports, and the development of templates for social media, regional and chapter entablements. - Quality Assurance: Ensure all design outputs meet the highest standards of quality, consistency, and usability, adhering to brand guidelines and best practices. - Mentorship: Provide guidance and mentorship to junior designers, fostering a collaborative and growth-oriented design team environment. Role Qualifications: - Bachelor’s degree in design, Fine Arts, or a related field, or equivalent professional experience. - Minimum of 3 years of experience in a senior design role, preferably within a fast-paced and innovative environment. - Demonstrated expertise in creating and managing design systems, with a portfolio showcasing relevant projects. What you can expect from us We value and nurture an environment of inclusivity and diversity, and a culture of communication and collaboration. Your health, safety and well-being come first, and we believe that you should have time for your work, but you should also have time for you.. Join us and you’ll get: • an excellent total package, with compensation and benefits based upon your geographic location. • skill development opportunities, to help you grow now and into the future. • access to a global network, to enrich your professional experience. • flexible options to help balance work time and your time • award and bonus opportunities. The salary offer will be based on several factors, including the candidate’s demonstrated skills, qualifications and relevant experience. Let’s help make the world work better for everyone. Apply today! Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.

Company Description Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge Job Description The Graphic Designer is a key member of the Brand Team responsible for supporting and executing thoughtful, elevated designs across Auberge Collection’s global portfolio of hotels. This role blends creative thinking with hands-on execution, translating brand strategy and creative direction into refined visual systems and beautifully crafted collateral that support more than 30 hotels across North America and Europe. Working across a wide range of initiatives, the Designer contributes to both property-level identities and brand-wide projects, helping bring each destination’s distinct sense of place to life while maintaining the elevated standards of the Auberge Collection brand. From visual identities to collateral systems, menu suites to large-scale graphics and presentations, this role ensures every touchpoint reflects the same level of care, craft, and intention. This is a full-time role within the Brand Team reporting to the Senior Director of Creative Services and collaborating closely with the Manager of Creative Services. This role is ideal for a design-obsessed creative energized by building distinctive brand experiences and delivering beautifully executed work across a global portfolio of exceptional destinations. KEY RESPONSIBILITIES Design Development & Execution ● Develop thoughtful, elevated design solutions across a wide range of brand and property initiatives ● Concept and produce branded collateral across the guest experience, food & beverage outlets, wellness, and experiences. ● Support and contribute to the development of visual identities for new and existing properties within the portfolio ● Design and refine marketing materials including pitch decks, presentations, and sales materials that elevated brand expression with clarity and impact ● Ensure all design work reflects Auberge Collection’s standards of quality, craftsmanship, and visual consistency Collaboration & Workflow ● Partner closely with the Senior Director and Manager of Creative Services to concept, design, and deliver projects from initial direction through final production ● Prepare organized, production-ready files and support print and vendor coordination when needed ● Manage multiple projects simultaneously while maintaining strong attention to detail and file organization Qualifications ● Minimum 5 years of professional graphic design experience within an agency, brand, or studio environment ● Strong portfolio demonstrating a polished eye for brand design, typography, layout, and composition ● Ability to translate creative direction into thoughtful, well-crafted design solutions ● Experience working within visual identity systems across print and digital platforms ● Working knowledge in print production and preparing mechanical files for vendors ● Proficiency in Adobe Creative Suite and Canva; familiarity with Google Workspace and Asana ● Highly organized with the ability to manage multiple projects and priorities simultaneously ● Detail-oriented with strong aesthetic sensibility ● Interest or experience in hospitality, lifestyle, fashion, or luxury brands preferred ● Illustration skills, particularly the ability to create custom visual elements that enhance brand storytelling ● Experience with motion, animation, or social media design is a plus, with an understanding of how to extend brand expression across digital channels Additional Information This role may be based in Bethesda, MD, New York, NY, or Remote. This role offers a base salary range of $70,000-$80,000 plus a comprehensive medical, dental, vision and voluntary benefits, 401k employer match, employer paid life insurance, employee assistance program and a team member hotel stay program. About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit www.friedkin.com Auberge Collection LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Collection LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Collection LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. - Job Type: Management