Auberge Collection

• The Area Sales Coordinator assumes a pivotal role, providing support for the remote and on-site group sales team for The White Barn Inn, Mayflower, The Vanderbilt and Wildflower Farms • This role curates a seamless experience • As a guardian of operational excellence, the Area Sales Coordinator works in tandem with the systems coordinator and the leisure sales coordinator • Duties include the coordination of all daily needs required to assist the group sales managers and the area director of sales; including prospecting and qualifying group leads, managing Delphi bookings, advanced planning and preparation of site inspection and VIP visits, working in cooperation with the events team to host planning sites, working in cooperation with other departments, and assisting with pop-up site visits as needed • Face-to-face interactions with guests and staff and written communications with clients are primary job functions • Create contacts, accounts and bookings in Delphi • Create expenses reports, trip reports and group invoices • Create Amenities for upcoming clients • Planning, preparation and hosting group site visits, which may include client entertainment • Assist sales team with Delphi accounts Lead Entry/bookings management, contracts, proposals, lead qualification, prospecting, expenses reports, trip reports, group invoicing, etc • Assist with advanced sales trip planning and post-trip follow-up • Monitor daily glitch reports for in-house groups, VIP clients and site guests on behalf of sales managers • Assist with site/VIP reservations, required site documentation and partner with reservations as needed • Pre-planning and preparation for site visits and VIP stays in collaboration with sales managers • Participate in planning sites in tandem with the events department as needed to assist with room shows • Conduct site inspections when the sales manager is not on property or otherwise not available • Meet/Greet group clients and VIPs upon arrival and departure

Role Description Susurros del Corazón is seeking an experienced and strategic Director of Sales & Marketing to lead the overall commercial strategy for the resort, with direct oversight of Sales and Marketing while partnering closely with Revenue Management, Public Relations, and Communications functions. This executive leadership role is responsible for developing and executing integrated commercial strategies that maximize revenue performance, strengthen brand positioning, expand market share, and drive long-term profitability across all segments. The position may be based on property in Punta de Mita, Nayarit, or remotely within Mexico, with regular travel to the resort as required. - Develop and execute the resort’s annual and long-term commercial strategy aligned with financial and brand objectives. - Lead and integrate Sales and Marketing efforts while collaborating closely with Revenue Management, PR, and Communications teams to ensure alignment across all commercial initiatives. - Lead the development and execution of strategic sales plans to achieve and exceed revenue goals. - Build and maintain relationships with key luxury travel advisors, agency partners, wholesalers, meeting planners, and industry stakeholders. - Oversee the development and execution of integrated marketing campaigns across digital, social, print, partnerships, and experiential platforms. - Ensure brand consistency and alignment with Auberge Collection standards and positioning. - Partner closely with Revenue Management leadership to support pricing, inventory, segmentation, and distribution strategies that maximize profitability. - Analyze market intelligence, pace reports, forecasting, and competitive trends to inform commercial decision-making. - Inspire, mentor, and develop a high-performing commercial team while fostering a culture of collaboration, accountability, and innovation. - Prepare and manage annual commercial budgets, forecasts, and strategic plans. Qualifications - The ideal candidate is a dynamic luxury hospitality leader with deep expertise across commercial disciplines and a strong understanding of the Mexican luxury travel market, international feeder markets, and ultra-luxury guest expectations. - Minimum 7–10 years of progressive commercial leadership experience within luxury hospitality. - Proven experience leading Sales and Marketing functions within a luxury hotel or resort environment. - Strong understanding of Revenue Management, Public Relations, and Communications strategies within luxury hospitality. - Luxury hospitality experience in Mexico or international luxury leisure destinations strongly preferred. - Strong understanding of luxury travel networks, consortia, and international feeder markets. - Demonstrated success in driving revenue growth and market positioning within a luxury environment. - Exceptional leadership, communication, presentation, and relationship-building skills. - Strong analytical and financial acumen with experience interpreting market and performance data. - Fluent in English and Spanish, both written and verbal. - Experience with hotel systems and commercial platforms including Delphi, CRM systems, revenue management tools, and digital marketing platforms preferred. - Ability to travel as needed and maintain strong on-property engagement if remotely based. Job Type - Management

• Supervisar y coordinar la planificación de diversos aspectos de los eventos especiales • Interactuar con proveedores y garantizar la ejecución fluida de los eventos • Generar informes y actualizar información en Delphi

• Prepare weekly, monthly, and quarterly reports on sales performance • Track leads, opportunities, and definite bookings; generate sales reports and dashboards for leadership • Utilize Salesforce to maintain and update customer profiles, support 5 Sales Directors with activity entry during peak periods, and conduct data audits to ensure accuracy • Receive, assess, and respond to incoming requests from clients and hotels • Create and update sales presentations and materials • Collaborate with the Marketing team on regional campaigns as needed • Support the planning and execution of client events, internal meetings, and related logistics • Manage surveys, ROI tracking, and post event recaps following client events • Participate in weekly sales meetings • Contribute to special projects as directed by the VP Sales • Apply creativity and sound business judgment to drive timely and effective results • Support larger Salesforce system projects for Senior Manager System Operations & Analytics

• Work closely with the global sales team supporting account activity, sales systems, reporting, and daily sales operations • Contribute to sales initiatives, ensure accuracy of data, and manage timely follow up • Prepare weekly, monthly, and quarterly reports on sales performance • Track leads, opportunities, and definite bookings; generate sales reports and dashboards for leadership • Utilize Salesforce to maintain and update customer profiles • Support 5 Sales Directors with activity entry during peak periods • Conduct data audits to ensure accuracy • Receive, assess, and respond to incoming requests from clients and hotels • Create and update sales presentations and materials • Collaborate with the Marketing team on regional campaigns as needed • Support the planning and execution of client events, internal meetings, and related logistics • Manage surveys, ROI tracking, and post event recaps following client events • Participate in weekly sales meetings • Contribute to special projects as directed by the VP Sales • Apply creativity and sound business judgment to drive timely and effective results • Support larger Salesforce system projects for Senior Manager System Operations & Analytics

Role Description Nuestro gerente de ventas está encargado de planificar y dirigir los planes de ventas para alcanzar los objetivos planteados. Apoyará el desarrollo de programas publicitarios innovadores que aumentarán la concientización y generarán ingresos. El éxito en este rol requerirá una mentalidad innovadora, un fuerte seguimiento y una voluntad de hacer que las cosas sucedan. Siempre debe de ser parte de la creación de las experiencias al interior de las propiedad. - Realiza los planes de mercadotecnia a corto y largo plazo estableciendo y cumpliendo con los plazos establecidos. - Facilita las visitas y los recorridos en la propiedad, y trabajará en conjunto con los equipos de operaciones para activar las promociones de relaciones públicas. - Apoya en el diseño y la producción de materiales impresos y publicaciones, como presentaciones, menús para banquetes, guías de actividades de temporada, etc. - Coordinar las sesiones de fotos y filmaciones en el resort y mantener una biblioteca de fotos y videos. - Asistir a eventos promocionales del resort según sea necesario. - Organiza el colateral de mercadeo tanto electrónica como de manera impresa. - Administrar su calendario y las fechas límite para garantizar que se implemente una mensajería consistente con huéspedes y miembros del equipo. - Gestión del mercado de DMC: contrata, da soporte de reservas/ventas en clientes potenciales y preguntas, marketing/promoción/venta, llamadas de ventas, ferias comerciales locales y seguimiento. - Gestión de FAM/Sitios: Ser el contacto principal para agentes de viajes, medios de comunicación, planificadores de reuniones y todas las inspecciones de sitios (o FAM), incluida la coordinación de agendas y servicios. - Responsable del desarrollo comercial y la gestión de cuentas para todos los DMC. - Responsable de hacer llamadas de ventas/presentaciones/redes en SJO. - Responsable de alojar FAM / Visitas al sitio para DMC. - Responsable de llevar el control de la producción, planes de incentivos y campañas para DMCs. - Responsable de trabajar con Marketing para crear la garantía necesaria para el mercado de DMC. - Responsable de mantener la carpeta/base de datos de DMC y actualizar contratos/anexos. - Sirve como representante de la marca Auberge, asegurando que todo el contenido y los materiales se alineen con el posicionamiento de la compañía y los estatutos de identidad de la propiedad de los resorts. - Establece una buena relación y trabaje en estrecha colaboración con colegas de cada propiedad, comités ejecutivos de cada resort y ARC corporativo de marketing. Qualifications - De 3 a 5 años de experiencia dentro de la industria de hospitalidad / viajes de lujo. - Capacidad para comunicarse en inglés y español. - Comprensión y dominio de marketing, publicidad, redes sociales y relaciones públicas con énfasis en los canales digitales. - Experiencia con plataformas de redes sociales, participación de los consumidores y fuerte conocimiento de las plataformas de marketing digital. - Actitud proactiva y la capacidad de trabajar de forma independiente, tareas múltiples, resolver problemas con una gran atención al detalle. - Se requiere conocimientos informáticos en aplicaciones propias del área. - Habilidad de promocionar la Hacienda AltaGracia como destino turístico único. Job Type Remote

Lead social media execution and creative asset development for multiple luxury properties, ensuring brand consistency and quality. Create compelling content that reflects each property's unique identity while managing multiple priorities effectively.

• The Area Revenue Analyst will be responsible for the execution of revenue strategies (rate changes, restrictions, package and promotion creation) across all distribution channels. • Develop, prepare, and monitor revenue reports that will assist the Area Director of Revenue Strategy in implementing the hotel’s yield strategies. • Work with the revenue generation team(s) in the areas of pricing, distribution channel strategy, and digital marketing to meet the hotel’s financial objectives. • Accurate preparation and distribution of daily, weekly, and monthly revenue reports (pace, segmentation, channel, etc.). • Ensure all rates are loaded & bookable, and inventory management is correct across all distribution channels. • Perform regular audits and maintenance on all systems (PMS, CRS, RMS, sales and catering, channel managers) to ensure content and information is correct. • Establish rate parity across all channels. • Work closely with OTA market managers to optimize these channels and ensure maximum visibility. • Review and analyze reports and present revenue generating opportunities to the management team. • Work collaboratively with the Area Director of Revenue Strategy to implement an effective revenue strategy. • Creation and execution of a demand-based pricing strategy by room accommodation. • Deep understanding of the hotel's defined competitive set as well as the resort(s) positioning within those respective sets. • Work with the digital marketing team in the execution of the marketing plan aimed at both long-term positioning as well as short-term need generation tactics. • Leverage RMS system to identify booking trends by segment, room category, and day of the week and make any system adjustments necessary. • Be able to influence change and demonstrate a sense of accountability and grow to a level of comfort during all interactions with key stakeholders. • Act as the Area Director of Revenue in their absence. • Occasionally lead weekly Revenue Management property level meetings. • Perform other duties as directed, developed or assigned.

Company Description Located on 12,000 acres in the heart of Virginia’s Blue Ridge Mountains, The Lodge at Primland, Auberge Collection is a majestic year-round mountain retreat with myriad outdoor adventure experiences. Guests can revel in the refined authenticity and natural beauty of the property, while enjoying luxury accommodations including cottages with sweeping vistas, Tree House suites, and a variety of rooms and suites located in the main Lodge. Resort amenities include the championship-caliber Highland Course, a full-service wellbeing retreat with an indoor pool and hot tub, state-of-the-art fitness center, theater, game room, a fully equipped observatory and an on-site astronomy team, an exceptional culinary program with five distinct farm-to-table experiences, and thrill-seeking outdoor adventure programming ranging from horseback riding to fly-fishing and beyond. For more information, please visit auberge.com/primland Follow The Lodge at Primland on Facebook and Instagram @PrimlandAuberge Job Description Embark on a journey of refined hospitality as a Reservations Agent, where every interaction becomes an artful orchestration of bespoke experiences. - Responding to guests’ inquiries regarding room reservations, availability, and general questions about accommodations, pricing, and special offers. - Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges, ensure follow-through, and exceed guest expectations when possible. - Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. - Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resort’s offerings. *Remote only for FL, GA, NC, PA, SC, TN, VA Pay $18 / hour Additional Benefits: - Free Parking - Free Team Member Cafeteria - Holiday Pay - Team Member Stay Program - 50% off F&B + Spa Qualifications - Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. - Ability to create professional business letter correspondence. - Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest. - Ability to work cohesively with other departments and co-workers as part of a team. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge Primland Ltd is an Equal Opportunity Employer, M/F/D/V. Primland Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Primland Ltd complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. - Job Type: Non-Management

Company Description The Dunlin, Auberge Collection, is a coastal escape in South Carolina’s Sea Islands set within the exclusive waterfront community of Kiawah River. Named after a beautiful local shorebird, this charming getaway is an experience-driven, design-led boutique luxury retreat embodying the eternal Southern summer home. Inviting guests to experience the outdoor bliss of coastal living on 2,000 picturesque acres, the nature-embraced Johns Island resort is just 20 miles from Charleston. Designed by Amanda Lindroth, the property offers 72 cottage-style guest rooms and suites. Adventure beckons with 20 miles of riverfront and scenic nature trails and flora- and fauna-rich marshlands, while two Auberge dining concepts and a destination spa celebrate the rich heritage of South Carolina and the simple wonder of life on the river. For more information: auberge.com/the-dunlin Follow The Dunlin on Instagram and Facebook at @DunlinAuberge Job Description Embark on a journey of refined hospitality as a Reservations Agent, where every interaction becomes an artful orchestration of bespoke experiences. - Responding to guests’ inquiries regarding room reservations, availability, and general questions about accommodations, pricing, and special offers. - Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges, ensure follow-through, and exceed guest expectations when possible. - Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. - Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resort’s offerings. *Remote only for FL, GA, NC, PA, SC, TN, VA Pay $18 / hour Additional Benefits: - Free Parking - Free Team Member Cafeteria - Holiday Pay - Team Member Stay Program - 50% off F&B + Spa Qualifications - Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. - Ability to create professional business letter correspondence. - Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest. - Ability to work cohesively with other departments and co-workers as part of a team. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. - Job Type: Non-Management