About Onboarded At Onboarded, we're building the AI-powered infrastructure for onboarding and compliance. Companies across staffing, gig work, and franchising trust us to onboard thousands of employees each month—securely, compliantly, and efficiently. We believe the future of onboarding isn't just forms and checklists. It's intelligent agents, dynamic workflows, and automation that adapts to regulatory complexity. Our stack powers the most critical, high-stakes moments of employment—like verifying work authorization, collecting withholdings, and guiding candidates through industry-specific training. We're backed by top investors and growing fast. Now we're hiring a Solutions Engineer to own the end-to-end customer journey from technical evaluation to implementation through ongoing relationship management. What you'll doYou'll be the technical owner driving customer success—from pre-sales technical discussions through long-term partnership. You'll build integrations, solve complex problems, manage multi-month implementations, and translate customer needs into product evolution. Specifically, you will: - Communicate value pre-sale: Lead technical discovery to deeply understand customer challenges and formulate a strong solutions hypothesis. Architect and deliver compelling product demonstrations that showcase unique platform value and directly address business objectives. - Own enterprise implementations: Lead technical onboarding for complex customers, managing integrations across ATS, HRIS, payroll, and compliance platforms. Manage multi-month timelines with multiple stakeholders. Accountable for successful go-lives—not just handoffs. - Manage strategic relationships: Serve as the primary technical contact for key accounts. Build trust through reliable delivery and proactive communication across HR, IT, and operations teams. Navigate escalations while maintaining forward momentum. - Build custom integrations: Develop integrations using Workato, APIs, and webhooks to connect customer systems with Onboarded. Build POCs that close deals and production integrations that deliver value. Collaborate with engineering to prioritize product gaps based on real customer pain. - Drive product evolution: Translate customer requirements into actionable product feedback. Work directly with product and engineering to influence roadmap priorities based on patterns you see across implementations. - Document and scale: Build runbooks, integration guides, and best practices that help the team scale. Share learnings that improve how we implement and support customers. What we're looking for - Integration depth and troubleshooting: 3+ years managing enterprise integrations between complex systems. You understand APIs and databases, can debug logs in tools like Datadog, and can diagnose webhook failures, rate limits, and data flow problems. You don't need to be a developer, but you should be comfortable diving into technical details to understand what's broken and what needs to be built. - Customer facing: 3+ years working in a customer facing role including experiences such as: support engineering, pre-sales consulting, solutions architect, consulting, customer success, etc. - Low-code / no-code platforms: You've built production workflows in Workato, Zapier, or similar iPaaS tools. Comfortable using AI tools to build quickly and solve problems independently. - Regulated environments: You work effectively in compliance-driven spaces and can research regulations impacting customer operations—like FCRA, E-Verify, or payroll withholding requirements. You know when regulatory requirements affect technical decisions. - Managing concurrent implementations: You juggle several enterprise implementations simultaneously while maintaining quality and responsiveness. You prioritize effectively, communicate proactively, and navigate escalations without losing customer trust. - Full ownership mindset: Accountable from kickoff through go-live and beyond. You translate requirements into clear engineering documentation, synthesize feedback into product priorities, and stay with problems until they're fully resolved. - Bonus: Experience with staffing, franchising, or high-volume hiring. Familiarity with WOTC processes, background check workflows, or state-specific employment regulations. What we offer - Competitive salary and equity in a fast-growing startup - Health, dental, vision, and 401k options - Remote-first culture with in-person offsites - Direct collaboration with founders and high autonomy in how you solve problems - High ownership, high impact, zero bureaucracy - A critical role in scaling Onboarded's customer base and defining how enterprise implementations work

• We are looking for a talented Solutions Engineer / Pre-Sales to join the security revolution! In this role you will play a critical role in establishing technical credibility and confidence with our prospective clients leveraging your experience and drive to envision, position and sell Yubico’s products. You will work closely with sales reps and channel partners to define and communicate how we can best achieve our customers goals with Yubico solutions.

• Serve as the primary technical advisor for enterprise customers and prospects, guiding them through the evaluation, adoption, and expansion of our cybersecurity platform. • Develop a deep understanding of customer goals, challenges, and security requirements to align platform capabilities with meaningful outcomes. • Lead impactful demos, presentations, and technical storytelling that clearly articulate value and build confidence across technical and executive audiences. • Build and maintain trusted relationships with strategic partners to accelerate revenue and broaden market reach. • Represent the company as a thought leader at industry events, panels, webinars, and field engagements. • Develop high-quality enablement content demos, videos, architectural diagrams, training assets to support internal teams and partners. • Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to ensure aligned execution and exceptional customer experience. • Provide product feedback and innovation insights to Product Management based on customer needs, technical gaps, and emerging market trends. • Lead and support Proof of Concepts (POCs) that demonstrate measurable technical and business value, ensuring alignment with stakeholder outcomes. • Maintain deep knowledge of platform capabilities, including beta features, upcoming enhancements, and cybersecurity best practices. • Travel within the U.S. for customer engagements, industry events, partner meetings, and strategic field initiatives.

• Build and ship real solutions • Design and implement workflows, agents, and integrations on Wand for live customer scenarios (not just demo toys). • Turn one-off builds into reusable patterns: templates, starter kits, and internal tools other CEs/SEs can reuse. • Own technical quality: performance, reliability, and auditability of what you ship. • Lead technical validation (“Proof-to-Contract”) Help customers frame clear technical hypotheses: what needs to be proven (accuracy, coverage, latency, safety) for them to buy. • Design lightweight proofs, benchmarks, and evals that credibly answer, “Does this actually work for our data and process?” • Set up simple measurement for before/after: time saved, error reduction, or volume handled. • Support pre-sales and pilots Partner with Sales to shape and deliver believable demos and pilots that showcase Wand’s differentiators (agentic workflows, governance, complex document workflows, etc.). • Adapt and extend our demo environments rather than rebuilding from scratch each time. • Join customer calls to explain how things work under the hood and handle deep technical questions. • Drive onboarding, adoption, and expansion Help design and run onboarding plans: initial workflows, training sessions, office hours, and enablement for power users. • Instrument your solutions for usage and value (DAU/WAU, agent-hours, workflow runs) and use this data to guide iteration. • Partner with Customer Success to identify new use cases and turn proven workflows into broader rollouts. • Handle issues with urgency Debug and triage customer-facing issues, working closely with core Engineering when needed. • Provide clear, customer-ready explanations, workarounds, and follow-ups. • Feed recurring issues back into platform fixes, docs, and playbooks. • Build the CE toolbox and playbooks Contribute Python scripts, API workflows, and reference architectures that show “the Wand way” to build. • Document patterns for common use cases (e.g., contract review, research copilots, support augmentation) so the next deployment is faster. • Help define and refine internal CE rituals: intake criteria, pilot checklists, and demo/pilot templates.