Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Customer Outcomes Senior Technical Consultant is responsible configuring ServiceNow Platform (IT Workflow, Customer Workflow, Employee Workflow, and Platform) based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements. - Participate in workshops with customers to assess current processes and establish future-state processes. - Design and deliver ServiceNow solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices. - Provide oversight and unit testing of code developed by partner or customer employees. - Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes. - Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution. - Provide feedback to product development to improve the product based on experiences gained with customers. Qualifications - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 8+ years experience as part of a professional services organization; or equivalent education/experience - Ability to travel up to 50% - Industry domain expertise in - Creative with comfort running projects independently - Success driving complex issues through analysis and resolution - Experience working collaboratively - ServiceNow certifications in aligned workflow FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Role Description Ria Health is seeking an IT Support Specialist to support our growing, remote workforce. This role is focused on day-to-day technical support, onboarding and offboarding processes, and ensuring employees have the tools and access they need to be successful. This is a hands-on, execution-focused role ideal for someone early to mid-career in IT who enjoys helping others, troubleshooting issues, and keeping systems running smoothly. - Serve as the primary point of contact for employee IT support via chat, email, and video - Troubleshoot and resolve basic to intermediate technical issues (hardware, software, access) - Support employee onboarding and offboarding, including: - Device setup and shipment (laptops, peripherals) - Account creation and deactivation - Access provisioning and removal - Asset tracking - Assist with management of tools such as Google Workspace, Zoom, and other SaaS platforms - Perform password resets, access updates, and general user support - Maintain and update IT documentation and processes - Track and respond to support tickets in a timely manner - Escalate more complex technical issues to external vendors or senior resources as needed - Assist with basic device management (MDM tools, updates, troubleshooting) - Support routine audits by ensuring systems and access lists are up to date - Help maintain inventory of company equipment Qualifications - 1–3+ years of experience in IT support, help desk, or similar role - Strong customer service mindset and communication skills - Basic experience with: - Google Workspace or similar - macOS and/or Windows environments - SaaS applications (Zoom, Slack, etc.) - Ability to troubleshoot common technical issues independently - Highly organized with strong attention to detail - Comfortable working in a fast-paced, remote environment - Willingness to learn and grow within an IT function Requirements - Experience with MDM tools (Jamf, Airwatch, etc.) - Nice to Have (Not Required) - Experience with SSO tools (Okta or similar) - Nice to Have (Not Required) - Exposure to ticketing systems - Nice to Have (Not Required) Benefits - Become part of a mission-driven team delivering innovative, next-generation care for alcohol use disorder - Grow professionally within a rapidly scaling tech-enabled healthcare organization - Competitive compensation packages - Comprehensive medical, dental, and vision insurance - Paid time off (PTO) that supports work–life balance - Remote and hybrid work options based on role and business needs - Ongoing telehealth training, development, and learning opportunities - This position is fully remote

• Analyze new and existing electrical load requests and determine infrastructure requirements • Prepare initial designs, cost estimates, and Letters of Agreement • Develop design drawings and work orders in alignment with Tacoma Power standards • Coordinate closely with drafting, field crews, inspectors, and customers • Support permitting, easements, and right‑of‑way needs • Ensure all work complies with WAC, NESC, NEC, and utility policies • Provide customer‑facing guidance throughout project lifecycle • Communicate service impacts, including outages and construction timelines

• Communicate and demonstrate the power of Workday's applications to prospects and customers • Bring the value of Workday solutions to life • Showcase how the world of work can be transformed • Work closely with sales counterparts and various other business teams