• Support the development and execution of communications strategies aligned with organizational priorities and brand positioning • Coordinate executive messaging and organizational communications as needed • Oversee communications platforms and channels, including digital and social media assets and other communication vehicles • Partner with cross-functional teams including Human Resources, Compliance, Regulatory Affairs, Marketing, and operational leaders to support enterprise communications initiatives • Collaborate with regulatory and compliance teams to support communications related to regulatory requirements, including those impacting Medicare Advantage operations • Support public relations and stakeholder communications, including coordination with media and external partners when appropriate • Assist with communication planning during periods of organizational change, key initiatives, or operational developments • Ensure consistency of messaging across communication channels and audiences • Support measurement and monitoring of communications initiatives to evaluate effectiveness and alignment with organizational goals • Lead and develop communications staff responsible for internal communications, public relations, social media, and related communications functions

• Identify, justify, and prioritize communications opportunities associated with contact center, sales channel, and support interactions with customers • Plan, develop and execute communications plans/campaigns to support business initiatives • Identify communication needs within the various call center businesses through performance analysis and consultation • Manage Knowledge Base to support operations • Coordinate Call Center Huddles on the training/comms side • Oversee Employee Engagement Efforts and Employee Surveys • Develop and maintain inbound and outbound acquisition, chat, SMART, saves and digital experience content • Support request intakes and reviews to ensure business owner needs are successfully completed • Collaborate with stakeholder organizations to align communications with support models

• Provide support in planning, developing, producing and delivering marketing & communications (promotional and collateral) materials • Prepare written materials including some marketing copy, business communications, reports, and presentations • Write and distribute content for our intranet & newsletters • Be responsible for ensuring accurate information and proofreading • Contribute to / and develop internal communication campaigns • Organizing and assisting in internal people engagement events : ad-hoc duties, guest list management, set-up, catering arrangements, logistics, etc.

Title: Sr. Marketing Communications Specialist Location: San Diego United States Job Description: Company Details Preferred Employers Insurance, A Berkley Company specializes in providing workers' compensation insurance to California business owners. The company serves three major client segments: Small Business Owners, Mid-Larger Businesses and Group Association Members (Programs). The company's distribution partners (agents & brokers) number 400+ locations throughout the state. Preferred serves 10,000 policyholders and provides medical claims handling and claims management for policyholders as needed to care for injured workers. The company is rated A+ Superior by industry-rating organization, AM Best & Company. The company is an equal opportunity employer. Responsibilities Preferred Employers Insurance is seeking a high-ownership, execution-oriented Senior Marketing & Communications Specialist to support distribution, internal communications, brand consistency, events, and business development initiatives. This role will partner across distribution, HR, underwriting, claims, and leadership to deliver internal and external communications, broker and agency-facing materials, campaigns, digital content, event support, and related projects that strengthen engagement and support profitable growth. This is a broad, hands-on role for a strong individual contributor who can work independently, manage multiple priorities, and move work forward across functions without heavy oversight. It is best suited for someone who combines strong writing and communication skills with practical project management, business judgment, and comfort operating in a changing environment. #hybrid Key functions include but are not limited to: - Support broker, agency, and policyholder communications, including portal updates, campaign materials, sales support content, agency council materials, and event-related collateral tied to distribution priorities. - Develop and manage internal and external content across channels, including intranet updates, announcements, presentations, website content, social media, email communications, and related marketing materials. - Partner with HR and leadership on employee communications, employer branding, onboarding content, recognition programs, internal campaigns, and other culture and engagement initiatives. - Support brand stewardship by helping maintain consistent voice, message quality, templates, and visual standards across internal and external touchpoints. - Plan, coordinate, and execute events and business development programs, including communications, logistics, collateral, calendars, vendor coordination, and follow-up support. - Manage projects across multiple stakeholders and departments, including gathering requirements, coordinating timelines, driving deliverables, and ensuring work is launch-ready on schedule - Use digital tools, CRM data, and campaign metrics to support audience segmentation, communication effectiveness, and continuous improvement in marketing and communications efforts - Monitor and report on communication and campaign performance, and provide practical recommendations to improve engagement, efficiency, and business impact. - Build strong working relationships across the organization and act as a reliable cross-functional partner who can translate business needs into clear, effective communications and deliverables. Qualifications - Bachelor's degree in Marketing, Communications, Public Relations, Business, or a related field, or equivalent experience. - 4-5+ years of hands-on experience in digital marketing, branding, communications, advertising, public relations, or a related B2B role. - Proven experience developing successful digital campaigns using marketing automation tools and CRM systems (preferred: Mailchimp, Hootsuite, Salesforce). - Prior experience with website CMS and graphic design software (preferred: Canva, Adobe Creative Suite). - Project management software experience (preferred: MS Planner, Trello). - Strong written and verbal communication skills, including the ability to create clear, business-oriented content for multiple audiences. - Strong project management and organizational skills, with the ability to manage multiple priorities and deliver against deadlines. - Ability to work effectively across functions, build relationships, and move work forward through influence and coordination. - Experience with digital marketing and communications channels such as website or intranet content, email, social media, presentations, and related tools. - Analytical mindset with comfort using campaign data, engagement metrics, and reporting to support decisions and improvements. - Strong attention to detail, sound judgment, and the ability to operate with a high degree of ownership. Additional Company Details We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include: • Base Salary Range: $95,000 - $125,000 annually • Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role Responsibilities Preferred Employers Insurance is seeking a high-ownership, execution-oriented Senior Marketing & Communications Specialist to support distribution, internal communications, brand consistency, events, and business development initiatives. This role will partner across distribution, HR, underwriting, claims, and leadership to deliver internal and external communications, broker and agency-facing materials, campaigns, digital content, event support, and related projects that strengthen engagement and support profitable growth. This is a broad, hands-on role for a strong individual contributor who can work independently, manage multiple priorities, and move work forward across functions without heavy oversight. It is best suited for someone who combines strong writing and communication skills with practical project management, business judgment, and comfort operating in a changing environment. #hybrid Key functions include but are not limited to: - Support broker, agency, and policyholder communications, including portal updates, campaign materials, sales support content, agency council materials, and event-related collateral tied to distribution priorities. - Develop and manage internal and external content across channels, including intranet updates, announcements, presentations, website content, social media, email communications, and related marketing materials. - Partner with HR and leadership on employee communications, employer branding, onboarding content, recognition programs, internal campaigns, and other culture and engagement initiatives. - Support brand stewardship by helping maintain consistent voice, message quality, templates, and visual standards across internal and external touchpoints. - Plan, coordinate, and execute events and business development programs, including communications, logistics, collateral, calendars, vendor coordination, and follow-up support. - Manage projects across multiple stakeholders and departments, including gathering requirements, coordinating timelines, driving deliverables, and ensuring work is launch-ready on schedule - Use digital tools, CRM data, and campaign metrics to support audience segmentation, communication effectiveness, and continuous improvement in marketing and communications efforts - Monitor and report on communication and campaign performance, and provide practical recommendations to improve engagement, efficiency, and business impact. - Build strong working relationships across the organization and act as a reliable cross-functional partner who can translate business needs into clear, effective communications and deliverables.