Who we are: At Workplace Options (WPO), we deliver human-centric solutions that empower people to thrive - personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we’ve partnered with employers, health plans, and insurers to design flexible, forward-thinking programs that evolve alongside today’s changing workforce. Today, we support 160 million people across 150,000 organizations, including over half of Fortune 500 companies. Now part of the TELUS Health family, we are expanding our global impact by combining decades of wellbeing expertise. Together, we’re building healthier, more resilient organizations—one person at a time. Current opportunity: EAP Counsellor Location: UK Full-time/Part-time: Full-time (40 hours per week) Shifts: Sun- Thu 11pm-7:30am or Tue-Sat 11pm-7:30am Salary: £39,600 gross per annum (inclusive of night shift allowance) plus competitive benefits offering. Onsite/Hybrid/Remote: Remote What you will do: Our EAP Counsellors engage with participants over the phone, video, chat & email all while demonstrating what we call: The Power of a Good Conversation – creating a connection with the client to ensure they feel heard, supported, and cared for. It’s difficult to describe an average day for our counsellors, as each caller presents with a unique set of challenges, and it would be from your clinical conversation that would help each person navigate a way forward. These short videos provide a good insight into what it’s like to be a counsellor here at Workplace Options: Being a Counsellor at WPO and Member Experience - The Power of a Good Conversation If you are a mental health provider that wants to provide emotional support with a warm and empathic approach to people of all ages, cultures, and backgrounds from around the world, this is the role for you. Responsibilities: - Provide single session telephonic and video counselling, in-the-moment support and crisis management in a supportive, ethical and professional manner while maintaining client-confidentiality. - Assess clients thoroughly to ensure appropriateness for short-term counselling. - Assess and manage high risk calls and work closely with individuals at risk. - Appropriately refer clients to external resources or within WPO as part of our holistic approach. - Collaboratively develop clear and concise treatment plans for clients. - Maintain clear clinical and task-oriented documentation in case management system. - Any additional tasks pertinent to the position, as deemed appropriate by management. Qualifications/Skills: - Minimum of a Level 4 diploma in Counselling. - Full Registration with or member of a regulatory counselling body (BACP/BPS/UKCP/Other) - Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling. - Training in crisis intervention and supporting high risk clients beneficial. - Passionate about providing support to clients from anywhere in the world. - Culturally sensitive to our clients and flexible using a telephonic interpreter as needed. - Competent in using our various methods of contact – telephone, video, email, text and live chat. - Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance. What we offer: At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Gym reimbursement, Transport reimbursement, Tuition reimbursement, Permanent health insurance, Life insurance, Clinical supervision, Supervision stipend for those working towards accreditation, 24/7 support for risk calls, Mentorship programme, CPD training reimbursement, Access to professional monthly clinical development webinars & professional development workshops, Accrediting body membership reimbursement, EAP benefits, Employee exchange programme, Comprehensive training provided for this position. At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

• Travel on-site to deliver critical incident response to groups of employees and individuals following a traumatic workplace event • Deliver virtual critical incident response to groups of employees and individuals for the same, where agreed • Manage related administration as required by TELUS Health’s Critical Incident department

• Ensure the completion of patient databases, treatment plans, progress notes, discharge summaries, and other essential documentation in accordance with applicable federal and state standards and agency policies and procedures. • Provide patients with orientation regarding objectives of the program, phase system requirements, rules and regulations, sanctions, hours of services, patient rights, and additional information to help patient adjust to the program. • Assure each patient is assessed and placed according to the treatment phases in accordance with Federal and State standards and agency policies. • Keep all patient files organized and updated for own and agency’s use in accordance with established policies and procedures. • Counsel patients in crisis situations by identifying patient resources and coping abilities to help patients cope with and take steps to resolve crisis. • Counsel patients who have refused to comply with specific program requirements to increase patient awareness of consequences of noncompliance. • Arrange referrals to other agencies and resources in the community when appropriate. • Perform treatment plan reviews. • Participate in case conferences and case reviews in accordance with established policies and procedures. • Develop and increase knowledge of federal, state, and agency regulations regarding confidentiality, methadone treatment, and substance abuse counseling certification. • Submit all internal and external correspondence to the supervisor for review and approval. • Secure necessary documentation from patients, when appropriate, to ensure compliance with established policies and procedures. • Submit monthly and quarterly statistical reports to supervisor. • Attend supervision meetings as scheduled. • Attend team meetings and complete all training courses as required. • Other duties as assigned.

Full-Time Licensed Professional Counselor (LPC) Location: Louisiana Setting: Remote/Telehealth Position: Full-Time Salary: $115,000 to $120,000 a year Schedule: Monday-Friday, 9:00 AM - 5:00 PM Job Summary: We are recruiting a Licensed Professional Counselor (LPC) for a remote full-time position based in South Dakota. This role involves providing virtual counseling services, identifying treatment needs, helping clients set goals, and offering ongoing support through regular sessions. It is ideal for a licensed clinician who wants a dependable weekday schedule and the opportunity to help clients through accessible online care. Responsibilities: - Provide remote counseling services using a secure telehealth platform - Conduct initial assessments and review client history - Create and manage individualized treatment plans - Lead ongoing therapy sessions and support client progress - Complete documentation in line with internal and regulatory standards - Recognize changes in client condition and respond appropriately - Collaborate with other professionals when care coordination is needed