• Furnishing patients and healthcare providers with estimates related to upcoming treatment • Collecting estimated liabilities from patients and applying payments to patient accounts • Acquire knowledge of patient’s insurance coverage and benefit limits and communicate it to the patients to make them aware of their financial responsibilities • Communicate to internal staff in a clear and concise manner the financial status of the patient by analyzing and reviewing the patient’s accounts receivables and trying to resolve any issues related to it • Initiating prior authorization requests per insurance carrier requirements • Ensure reimbursement is obtained for medical services provided for non-insured and under-insurance patients • Identify and work to minimize potential financial risk of patient accounts through working daily time of service reports • Act as a resource representative when questions arise regarding registration errors, proper insurance documentation and accounting correction

The Department of ABA, School Psychology, and Ed Counseling, in the Sanford College of Education at the National University invites applications for part-time faculty in Educational Counseling. The successful candidate will have a demonstrated record of or potential for excellence in teaching in their field and a commitment to serving the university’s diverse adult student body. This position primarily works closely with the Academic Program Director and other faculty within the program and contributes to ensuring program quality, student engagement, and success. Provide substantive, timely feedback to students on various assessment activities. Maintain a positive, safe, inclusive student-centric learning environment. Complete required tasks on deadlines (e.g., final grades, assessment, grading rubrics, input for grade appeals, etc.) Maintain appropriate professional training and/or scholarly activities, when applicable. Provide feedback to the course lead regarding the course content. Identify at-risk students and collaborate with student services.

• Provide full breadth of Child and Youth Behavioral (CYB) counseling services to military families • Responsible for non-medical counseling, health and wellness presentations, and consultation with stakeholders • Work closely with installation and military branch Points of Contact (POC) to meet needs of programs • Enter counselor activity data daily to assure accurate reporting while maintaining confidentiality • Develop professional relationships with community resources focused on children and youth • Manage duty to warn and restricted reporting situations according to DoD protocol

• Develop and facilitate communication and education strategies by conducting one-on-one virtual and on-site group meeting by using various technologies in a professional manner • Drive participants to take measurable actions to improve their retirement outcomes including plan enrollment, deferral increases, and rollovers from previous plans • Achieve business results and facilitate impactful conversations while meeting service level agreements • Consistently complete reporting requirements within required timeframes including logging meetings, attendees and outcomes in appropriate systems • Build strong relationships with assigned key contacts, plan sponsor representatives and internal stakeholders to maximize successful participant outcomes • Manage meeting schedule, including travel booking • Provide feedback to local relationship managers about the effectiveness of communication materials/strategies and assist in identifying alternatives • Attend client meetings with other service team members • May be asked to participate in finals presentations for new prospects based on the demands of the territory