Senior Director, Client Strategy | Client Services What You’ll Do The Senior Director of Client Strategy is responsible for shaping, leading, and activating portfolio-level partnerships that span therapeutic areas, business functions, and global regions. This role brings strategic rigor, scientific insight, and innovation together to drive measurable business growth, differentiated solutions, and long-term client value across priority accounts — including organic adoption of Vaniam’s Intelligence Suite subscription offerings. A Day in the Life Deliverables - Serve as the strategic lead across multiple client portfolios, guiding teams to embed insight-driven strategy into growth plans, brand strategy, communications, and activation. - Translate complex scientific, behavioral, and qualitative insights into clear, actionable recommendations that inform decision-making and deliver impact. - Develop enterprise-level strategic roadmaps that align client needs with evolving trends in oncology, hematology, and the broader biopharma ecosystem. - Generate compelling, insight-driven narratives that connect science, strategy, and storytelling to business outcomes. - Anticipate shifts in science, policy, data, and digital engagement to inform forward-looking strategies and new solution development. Client Responsibility - Build trusted, senior-level client relationships and partner closely with HCP experts to ensure relevance, credibility, and excellence in strategic output. - Lead high-stakes client engagements including strategic workshops, pitches, proposals, and RFPs to drive retention and expansion. - Own portfolio-level growth strategy across priority client accounts, translating emerging market, scientific, and customer insights into actionable growth initiatives and differentiated solutions — including driving organic adoption of Vaniam Intelligence Suite modules (Horizon, Sphere, Catalyst, Explore, Engage, Convene) within existing client relationships. - Serve as the primary commercial bridge between client needs and Vaniam’s Intelligence Suite, converting insight engagements into subscription relationships that deepen platform adoption over time. - Partner with clients as innovation collaborators, co-creating and piloting new approaches that can be refined, scaled, and deployed across the broader client portfolio. Internal Collaboration & Leadership - Lead and develop a high-performing client services leadership team of 3–5 members. - Foster a culture centered on strategic thinking, innovation, accountability, and measurable growth. - Provide direction, coaching, and empowerment to elevate leadership capability and ensure excellence across client portfolios and service delivery. - Serve as a strategic growth partner to business development, medical, scientific, and creative teams, shaping compelling value propositions that clearly articulate impact, outcomes, and differentiation. - Champion the responsible use of AI, data, and advanced analytics to unlock deeper insights, accelerate solution development, and create differentiated, insight-driven offerings. Business Development - Drive revenue expansion through strategy-led proposals, solution innovation, and long-term account growth, with accountability for portfolio performance and contribution to enterprise growth goals. - Lead the incubation, testing, and commercialization of new strategic offerings, frameworks, and capabilities that address unmet client needs and create scalable revenue opportunities. - Identify white-space opportunities across therapeutic areas, audiences, channels, and engagement models, prioritizing initiatives that drive measurable client and business impact. - Represent the firm’s strategic point of view externally through thought leadership, client forums, and industry engagement, strengthening market presence and attracting new opportunities. What You Must Have Education and Experience - Bachelor’s degree required; advanced degree preferred. - 7–10 years of experience partnering with pharmaceutical or biopharma clients, including 5+ years in oncology and/or hematology. - Proven track record leading large-scale biopharma partnerships and portfolio-level client relationships. - Demonstrated ability to translate complex scientific information into strategic narratives that drive decision-making and growth. - Demonstrated ability to grow subscription or recurring revenue within complex client relationships, ideally through technology, data, or analytics offerings layered onto a services foundation. Skills and Competencies - Experience leveraging AI, data, and advanced analytics to strengthen insights, accelerate workflows, and enhance the quality of patient-focused deliverables. - Exceptional communication, leadership, and executive-level client presence. - Ability to operate with strategic autonomy across a matrixed, fully remote environment. Travel Requirements Willingness and ability to travel up to 50%. The Team You’ll Work Closest With As Senior Director of Client Strategy, you will be embedded within the Client Services organization and serve as a key cross-functional leader across Vaniam Group. You will work in close partnership with Business Development, Medical and Scientific Communications, Creative, and Program Services teams to develop and activate portfolio-level strategies. You will also collaborate directly with the Curio Science team to drive Intelligence Suite adoption across existing client relationships.

Overview Opportunity: Area Director of Revenue Management Develop room sales and distribution strategies and coordinate revenue management processes and procedures maximizing revenue for a group of hotels. Your Growth Path Regional Director of Revenue Management – Vice President of Revenue Management Your Focuses - Control room rates and availability in accordance with established guidelines to maximize occupancy and revenues. - Develop, communicate and implement sales strategies, mix of business, channel management, pricing strategies, as well as reservations systems and related policies - Prepare for and conduct weekly Revenue Management meetings involving rate and inventory strategies, transient/group pace, competitive business analysis and financial forecasts. - Initiate short and long term revenue forecasts and generate weekly and monthly critiques, identifying areas of opportunity and strategies to improve revenue and overall profitability - Measure and analyze booking trends, pickup, no shows, and sources of business - Manage, produce and monitor rate strategy tiers, booking pace by Market Segment, GDS, inventory and monthly results - Work with the different departments to ensure similar goals, and implement action plans to achieve optimum revenue management - Establish and maintain meaningful external and internal relationships - Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Your Background and Skills - College Degree Preferred. - At least 2 years of experience in the Revenue Management discipline. - Hilton experience is required. - DMV market experience is required. HHM Hotels Benefits and Perks - Medical, Dental and Vision Health Insurance - Paid Time Off - 401k Company Match - Free Basic Life Insurance - Travel Discounts - Commuter Transit and Commuter Parking Benefits - Quarterly Bonuses and Incentives - Technology Reimbursements - Employee Assistance and Wellness Program - Educational/Professional Development - Remote or Hybrid Work Options Work Environment and Context - While this is a remote opportunity, the ideal candidate must be based or have prior DMV market experience. - Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. - Requires occasional to moderate travel. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Leads the company's key client implementation initiatives through our global delivery networks with a focus on ensuring quality and consistency of delivery to our clients. Ensure that the delivery of implementation projects meets contractual specifications. Provides decisive leadership across delivery teams, owns executive‑level client communication, and serves as the final authority for delivery tradeoffs required to protect client outcomes and contractual obligations. This role serves as the Engagement Lead for complex client implementations, including highly regulated Medicaid Enterprise environments, acting as the primary client leadership partner and single point of accountability through successful delivery and outcomes. Your role in our mission - Applies and reinforces the company’s delivery model within assigned engagements and provides feedback and recommendations based on implementation learnings. - Evaluates effectiveness of company performance in relation to contracts, delivery, and effectiveness. Recommends methods to increase performance and delivery standards. - Provides delivery input into proposals and change requests related to assigned engagements. - Partners with legal and financial teams to assess compliance with legal and financial standards and best practices. Ensures delivery model adheres to standards, policies, and best practices across the enterprise. - Direct and oversees engagement-level delivery budgets, ensuring alignment with contractual and portfolio financial targets. - Works with Portfolio Management, Delivery, Marketing/Sales, and Client Relationship Management executives to ensure alignment of processes and technology with company and customer needs. - Partners with Sales and Account teams to ensure successful transition from sale to delivery and alignment to contracted commitments. - Ensure that delivery costs are within or better than the delivery costs budgeted in contracts or internal planning activities. - Accountable for overall client engagement and program end‑to‑end outcomes; owns commitments, risk posture, governance decisions. - Builds and sustains senior‑level client relationships that drive confidence, transparency, and long‑term partnership. - Leads clients through complex change, aligning delivery outcomes to strategic business objectives. What we're looking for - Master’s degree preferred, or equivalent combination of education, experience, and leadership success. - 15 or more years of related experience. - 5 or more years in a supervisory or management capacity included. - Experience leading client delivery for public sector or Medicaid Enterprise programs (e.g., MMIS, MES, Eligibility, or related Medicaid programs), including work with state agencies and complex regulatory environments. - Demonstrated ability to influence executive stakeholders and lead through ambiguity and competing priorities. - Comfortable operating as the point of accountability in high‑visibility situations. What you should expect in this role - This position is 100% remote with up to 15% travel annually. This posting is intended for pipelining. We will accept applications on an ongoing basis. The pay range for this position is $127,400 - $182,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Req ID: 134667 Remote Position: Yes Region: Americas Country: USA Summary Celestica’s Hardware Product Solutions group has a critical opening for an AI Compute Product Line Management director position. This individual must possess a strong understanding of datacenter Artificial Intelligence (AI) computing to include AI server and AI storage requirements. This individual will be a product leader in this rapidly growing business, working closely with multiple functional teams within Celestica to drive the development of platforms that help Enterprises and Service Providers transform their businesses using AI technologies. The ideal candidate will have strong knowledge of hardware technologies such as AI servers and have experience with hardware & software product management to include understanding the full product lifecycle (cradle to grave). The candidate will own critical product line management responsibilities and be an active contributor in setting up processes to increase the impact of strong product management practices. This opportunity requires excellent business, technical, problem-solving, and communication skills. Detailed Description - Drive AI compute product strategy and establish optimal roadmap to include new products and services. - Understand what will make AI compute portfolio competitive and define winning features, pricing, launch/GA targets, and positioning in the market. - Develop the product business cases to secure funding for new Celestica platforms and driving MRDs / PRDs through creation, review, and approval. - Ensure timely execution of all product phase gate reviews and drive cross-functional collaboration and stakeholder alignment. - Influence and support Sales/Marketing Go-To-Market strategy, product positioning and messaging in the market. - Track actual performance against business case plan and oversee product P&L, sales enablement, and sustaining escalations. - Support product EOL strategy, planning, and execution. Qualifications - 12+ years of relevant product management experience at a Service Provider or Enterprise technology company. - Experience developing/launching products within the AI segment. - Experience leading product vision, go-to-market strategy, and product requirements. - Experience managing strategic product roadmaps, and working with cross-functional teams. - Entrepreneurship, positive attitude, and ability / passion to make an impact. - Excellent interpersonal, relationship building and communication skills (both verbal and written). - Ability to adjust communication style based on the audience (from highly detailed to executive summary). - Strong project management skills and experience, including managing internal and external stakeholders, and multiple launches and projects at once. - Proven success in managing complex and multi-faceted hardware product programs with the ability to drive projects through to completion. - Demonstrated ability to problem solve and ensure deadlines are met and expectations exceeded. - Recent experience in a fast-paced, multinational technology company. Physical Demands - Willingness to travel (estimate up to 25%), to visit customers, events, Celestica locations, and partner sites. - Duties of this position are performed in a normal office environment - Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data - Repetitive manual movements are frequently required (e.g. data entry, using a computer mouse, using a calculator, etc) Typical Education - BS in Engineering with a strong background in AI Storage/compute products is preferred. - MBA is preferred. Salary $170,000-240,000 USD/year The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Notes This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. COMPANY OVERVIEW: Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.