Xsolla's video game business engine helps game developers and publishers operate more efficiently and sell more games.
Operations Engineer
Location
Azerbaijan
Posted
57 days ago
Salary
0
Seniority
Senior
Job Description
Operations Engineer
Xsolla
• Serve as the primary dashboard monitor during your shift • Triage and investigate production incidents • Own lower-severity incidents end-to-end from detection through resolution • Support the TSO Lead during major incidents • Draft incident communications under TSO Lead direction • Analyze incident trends, recurring issues, and production bugs • Compile incident timelines and draft initial PIR documents • Build and maintain operational automation • Conduct structured shift handoffs • Cover for the TSO Lead during vacations
Job Requirements
- 4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment
- Strong troubleshooting and investigation skills
- Hands-on experience with Datadog (or equivalent observability platform)
- Proficiency in at least one scripting language: Python, Go, or Bash
- Clear written and verbal communication skills in English
- Working knowledge of Kubernetes and cloud infrastructure
- Understanding of SLOs, error budgets, and burn-rate alerting
- Experience with incident management tooling: JIRA or JIRA Service Management
- Experience with or strong interest in AI/ML-assisted operations
- Comfort with 24x7 shift-based operations
Benefits
- Health insurance
- Remote work options
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