Job Closed
This listing is no longer active.
GlaxoSmithKline - GSK is one of the world's leading science and research-based pharmaceutical and healthcare companies. The company possesses a share of approxi
Territory Account Manager - Palm Springs, CA
Location
United States
Posted
53 days ago
Salary
0
Seniority
Lead
Job Description
Territory Account Manager - Palm Springs, CA
GlaxoSmithKline - GSK
Site Name: USA - California - Palm Springs Posted Date: Apr 2 2026 A preferred candidate has been identified, but all qualified applicants will be considered. ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on for the prevention and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in prevention, treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV Healthcare has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those at-risk or affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV Healthcare isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference. While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV Healthcare, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities. ViiV Healthcare is seeking an experienced, results-driven professional in Specialty Sales for the position of Territory Account Manager (TAM) on the long-acting HIV Injectable Treatment Sales team. The ability to thrive in a fast-paced, complex environment and work with HCPs to adopt a new approach to HIV treatment will be essential to delivering success in this role. Additionally, the abilities to partner cross-functionally and to remain highly adaptable in a launch context will be critical. It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives in accordance with territory and account level goals. Successful outcomes will include selling to HCPs, servicing their accounts, and being aligned to ViiV Healthcare’s mission of leaving no person with HIV behind. This will be achieved through driving results against business objectives and working effectively within an integrated account management framework in the setup and delivery of a buy and bill treatment model. This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following: - Deliver Results Through Exceptional Sales and Service - Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment - Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts - Leverage data analytics, business acumen, and market expertise to identify high-priority prospects - Prepare and execute business plans that are tailored to the unique needs of each customer and that help HCPs scale their treatment model to reach more patients - Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers - Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV - Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs and requests - Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc. - Develop and foster external relationships with key influential customers and thought leaders - Compliance, Accountabilities, and Values Based Culture - Act in ways consistent with ViiV’s culture, expectations, and values - Be an agent of change by embracing the ambiguity in a launch environment and seeing setbacks as opportunities to learn and grow - Escalate issues and risks when needed; display courage by ‘speaking up’ - Understand and follow key compliance and regulatory guidelines Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: - BA/BS degree - 5+ years of pharmaceutical sales experience - 3 plus years’ specialty experience - Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market - Valid Driver's License Preferred Qualifications: If you have the following characteristics, it would be a plus: - Degree in Business, Marketing, or Life Sciences - Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills - Experience to influence and collaborate cross-functionally in a matrixed environment - Excellent written and oral communication skills - Experience in sales success in complex market access coverage situations - Experience working with HCPs to procure, manage, and administer cold chain treatment products - Knowledge of the HIV treatment and/or prevention markets - Bilingual in Spanish, preferred but not required - Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members #LI-Remote #ViiV2026 The US annual base salary for new hires in this position ranges from $145,500 to $242,500. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee. Why Us? At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK. Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/
Related Guides
Related Job Pages
More Account Manager Jobs
Territory Account Manager - Orange County, CA
GlaxoSmithKline - GSKGlaxoSmithKline - GSK is one of the world's leading science and research-based pharmaceutical and healthcare companies. The company possesses a share of approxi
Site Name: USA - California - Orange County Posted Date: Apr 2 2026 A preferred candidate has been identified, but all qualified applicants will be considered. ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on for the prevention and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in prevention, treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV Healthcare has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those at-risk or affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV Healthcare isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference. While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV Healthcare, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities. ViiV Healthcare is seeking an experienced, results-driven professional in Specialty Sales for the position of Territory Account Manager (TAM) on the long-acting HIV Injectable Treatment Sales team. The ability to thrive in a fast-paced, complex environment and work with HCPs to adopt a new approach to HIV treatment will be essential to delivering success in this role. Additionally, the abilities to partner cross-functionally and to remain highly adaptable in a launch context will be critical. It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives in accordance with territory and account level goals. Successful outcomes will include selling to HCPs, servicing their accounts, and being aligned to ViiV Healthcare’s mission of leaving no person with HIV behind. This will be achieved through driving results against business objectives and working effectively within an integrated account management framework in the setup and delivery of a buy and bill treatment model. This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following: - Deliver Results Through Exceptional Sales and Service - Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment - Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts - Leverage data analytics, business acumen, and market expertise to identify high-priority prospects - Prepare and execute business plans that are tailored to the unique needs of each customer and that help HCPs scale their treatment model to reach more patients - Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers - Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV - Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs and requests - Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc. - Develop and foster external relationships with key influential customers and thought leaders - Compliance, Accountabilities, and Values Based Culture - Act in ways consistent with ViiV’s culture, expectations, and values - Be an agent of change by embracing the ambiguity in a launch environment and seeing setbacks as opportunities to learn and grow - Escalate issues and risks when needed; display courage by ‘speaking up’ - Understand and follow key compliance and regulatory guidelines Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: - BA/BS degree - 5+ years of pharmaceutical sales experience - 3 plus years’ specialty experience - Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market - Valid Driver's License Preferred Qualifications: If you have the following characteristics, it would be a plus: - Degree in Business, Marketing, or Life Sciences - Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills - Experience to influence and collaborate cross-functionally in a matrixed environment - Excellent written and oral communication skills - Experience in sales success in complex market access coverage situations - Experience working with HCPs to procure, manage, and administer cold chain treatment products - Knowledge of the HIV treatment and/or prevention markets - Bilingual in Spanish, preferred but not required - Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members #LI-Remote #ViiV2026 The US annual base salary for new hires in this position ranges from $145,500 to $242,500. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee. Why Us? At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK. Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/
Manager – Placement Partnerships
Interview KickstartTurbocharge your career with AI skills that get hired at FAANG+
• Identify and reach out to hiring managers and technical recruiters in the US, primarily from product companies hiring for domains relevant to IK (AI/ML, Backend, SD, etc.). • Use prospecting tools such as Apollo, Sales Navigator, Ocean, and SignalHire to build a quality hiring pipeline. • Establish and manage long-term relationships with hiring stakeholders. • Understand their hiring needs in-depth and ensure a consistent flow of relevant IK candidates. • Own partner engagement from discovery to final offer • Share contextualized talent shortlists and follow through until the offer stage. • Drive placements actively and meet conversion targets. • Maintain performance dashboards and lead quality records.
Account Manager
VersantVERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world.
Company Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description This role is part of our Youth & Recreational Sports group, comprised of technology platforms such as SportsEngine HQ, SportsEngine Motion, SportsEngine Play and SportsEngine Tourney. We enable athletes, parents, coaches and team administrators in the youth and recreational space to manage their organizations, collect payments, share schedules, find programs to participate in and connect with other families. Additionally, NCSI enables leagues and organizations to properly screen and train coaches in an effort to keep kids safe. As an Account Manager, you will support our SportsEngine platform by delivering exceptional service to our existing customers. In this role, you will play a key part in driving renewals, promoting product and feature add‑ons, increasing customer engagement, and cultivating customer referrals—all while collaborating effectively as a strong team player. Job Duties - Ensure a smooth internal customer account transition from the Sales Rep (SR) and Customer Success Manager (CSM) while delivering on all commitments and timelines - Assist customers with the setup and activation of their account. Build strong, consultative, strategic relationships with customers that result in business growth - Confidently ask discovery questions to fully understand needs/wants of each account - Encourage the increase of product usage and revenue growth from each account - Provide consultative feedback/advice to help create the best possible experience for our customers and their entire organization - Respond to all inbound sales and service inquiries/requests from current clients in timely manner - Continue to gain advanced product/industry knowledge while developing sales skills to better assist customers - Foster a team atmosphere - support your teammates and share lessons learned - Maintain accurate daily record of sales activity using Salesforce.com - Meet and/or exceed department metrics and goals - Assist Regional Manager with projects related to outreach, finance, data, and/or product related efforts - Assist new team members with training and platform/process knowledge - Own key projects and set the standard by leading by example - Discern and report financial data for platform related performance metrics, drive behaviors and adoption within the team - Other job-related duties as assigned Qualifications Required Qualifications - Minimum of 2 years of experience in sales, account management, and/or customer service - Willingness to travel periodically to meet with partners and customers - Strong written and verbal communication skills - Proven ability to drive results through phone‑based engagement - Strong work ethic with effective time‑management skills to support growth within your territory - Demonstrated ability to manage multiple priorities with consistent, timely follow‑through Desired Qualifications - College degree or equivalent experience - Strive for honesty, transparency, and accurate communication - always over deliver - Able to exercise independent judgment while taking great pride in your work - Empathetic, solutions oriented and a true passion to service customers - Ability to embrace change and thrive in situations where there is no “paved path” - Sales experience within software (SaaS) or web-based applications is preferred - Experience using salesforce.com or similar CRM system is preferred - A self-starter and problem solver, a team player - Strong knowledge of the sports landscape and sport specific to this role Additional Requirements - Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-VERSANT worksite, most commonly an employee’s residence. - Travel: Must be able to travel domestically for business meetings, trainings and team events as needed. - Work Schedule: While most work will be completed Monday - Friday, there may be times where working on the weekend may be required with short notice. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Compensation: $56,000 Base + Commission Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. For LA County and City Residents Only: VERSANT Media will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected]. VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means. - Business Segment: Digital Platforms & Ventures - Compensation: USD 56000 - USD 56000 - yearly
Account Specialist I
DocusignFounded in 2003, Docusign is an electronic signature and transaction management firm with over 1 million customers and billions of users across the globe. Docus
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Docusign Account Specialist (AS) is a high impact position, responsible for owning and completing a high-volume portfolio of renewal contracts in an assigned territory. The ideal Account Specialist is a professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth, and providing insights to the business that improve future outcomes. Account Specialists are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers. This is an individual contributor role reporting to the Manager, Account Management - International Responsibility - Own and implement win/win negotiation strategies for a high quantity of renewals that maximize contract value while protecting and improving customer trust - Improve account growth by playing a role on the account team, helping to identify incremental opportunities upon contract renewal - Maintain and update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies - Collaborate with internal resources such as Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management to develop strategies for upcoming renewals - Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors - Follow and enforce best practices for all internal processes including, Opportunity Management, Data Quality and Accuracy, CRM Hygiene, Quotes and Forecasting - Achieve financial and strategic revenue, bookings and billings targets - Evaluate your portfolio to prioritize time to render the most favorable outcomes - Leverage customer data and behavior to assess the health of each renewal Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic - Less than 1 year of experience within Renewal Management, Account Management or Customer Success Preferred - Bachelor’s degree - 2+ years of experience within Renewal Management, Account Management or Customer Success within SaaS offerings - Strong negotiation skills with experience driving contracts to completion on time - Ability to demonstrate a strategic approach to enable persuasive value conversations with customers at an executive level - Experience in quota carrying sales role with shown achievement - Strong process management, financial competence, and contractual engineering skills - Ability to react and adapt to potential rapid shifts in priorities - Strong level of urgency, organization, and prioritization skills - Ability to project manage the renewal cycle, pulling in vital resources Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Remote

