• Design, develop, and execute test plans and test cases for web, mobile, and desktop applications. • Perform functional, regression, integration, and performance testing. • Develop, maintain, and execute automated test scripts using tools such as Selenium, Appium, JUnit, TestNG, Playwright, Pytest, or similar. • Identify, document, and track defects in a bug-tracking system. • Collaborate with developers to reproduce and resolve issues. • Implement best practices in testing and quality assurance. • Continuously improve test processes and automation strategies.

Job DetailsThis position is full time remote and requires a secret clearance so candidates must be clearable. Accelera Solutions is seeking a highly skilled and experienced Senior Quality Assurance Tester/Engineer supporting the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. This role requires a deep understanding of comprehensive testing methodologies for physical hardware, associated software applications, and critical IT Asset Management (ITAM) processes. A specialized focus on validating the functionality, data integrity, and workflows within ServiceNow's Software Asset Management (SAM Pro) and Hardware Asset Management (HAM) modules is essential. The ideal candidate will thrive in an Agile environment, collaborating closely with development teams to deliver robust, high-quality solutions that meet stringent business and technical requirements. Responsibilities: • Comprehensive Test Strategy & Execution: o Collaborate with product, development, and IT teams to understand complex hardware and software requirements, user stories, and acceptance criteria within an Agile framework. o Design, develop, and execute detailed test plans, test cases, and test scripts for end-to-end solutions, encompassing hardware, software, and integrated systems. o Participate actively in Agile ceremonies (sprint planning, daily stand-ups, backlog refinement, sprint reviews) to ensure quality is embedded throughout the development lifecycle. • Hardware Testing Expertise: o Perform in-depth functional, performance, reliability, and compatibility testing on various hardware asset management functions, workflow and solutions. • Validate automated and manually maintained data related to hardware assets. • Software Testing Proficiency: o Conduct rigorous functional, regression, integration, system, and user acceptance testing for software asset management functionality, workflow, capabilities and solutions. o Identify, analyze, and document defects with clear, concise, and reproducible steps, managing their lifecycle effectively. o Ensure software solutions meet performance, security, and usability standards. • ServiceNow SAM Pro & HAM Module Testing Specialist: o Lead testing efforts specifically for ServiceNow's Software Asset Management Professional (SAM Pro) module: • Validate software discovery, reconciliation processes, license compliance, and optimization recommendations. • Test software entitlement management, contract tracking, and financial aspects within SAM Pro. • Verify the accuracy of software usage data and reporting capabilities. o Lead testing efforts specifically for ServiceNow's Hardware Asset Management (HAM) module (part of ITAM): • Validate the end-to-end lifecycle of hardware assets (e.g., procurement, stockroom management, deployment, refresh, disposal) within HAM. • Ensure the accuracy and completeness of hardware asset data (e.g., serial numbers, models, locations, status). • Test integration points between HAM and other systems (e.g., procurement, CMDB, discovery tools). o Verify the integrity and consistency of data flowing between SAM Pro, HAM, and the CMDB. o Test custom workflows, reports, and integrations built upon the ServiceNow platform related to ITAM. • Defect Management & Reporting: o Utilize defect tracking tools (e.g., Jira, or ServiceNow ITSM) to log, track, and manage issues. o Generate comprehensive test reports, providing clear insights into test progress, defect status, and overall product quality to stakeholders. • Test Automation (Preferred): o Contribute to the development, maintenance, and execution of automated test scripts and frameworks for both hardware and software, where applicable. o Integrate automated tests into CI/CD pipelines to support continuous quality. QualificationsRequired: • Ability to obtain and maintain a Secret Clearance • 10+ Years of relevant experience (Bachelor’s degree in applicable field may be substituted for 5 years of experience). • 5+ years of progressive experience in Quality Assurance or Software/Hardware Testing roles. • Proven, hands-on experience testing both hardware and software systems, demonstrating an understanding of their complex interdependencies. • Minimum of 2 years of dedicated experience testing within the ServiceNow platform, with specific, demonstrable experience in testing: • ServiceNow Software Asset Management Professional (SAM Pro) module. • ServiceNow Hardware Asset Management (HAM) module (part of ITAM). • Strong understanding of IT Asset Management (ITAM) principles and best practices. • Expertise in various testing methodologies (functional, non-functional, integration, system, regression, UAT). • Demonstrated experience working in an Agile/Scrum development environment. • Proficiency with test management and defect tracking tools (e.g., Jira, ServiceNow ITSM). • Exceptional analytical, problem-solving, and critical thinking skills with a strong attention to detail. • Excellent communication (written and verbal), presentation, and interpersonal skills, with the ability to articulate complex technical issues clearly. Desired (Optional): • ServiceNow certifications, specifically: o Certified Implementation Specialist – Software Asset Management (CIS-SAM) o Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) o Certified System Administrator (CSA) • ITIL Foundation certification. • Experience with test automation tools and frameworks (e.g., Python, Selenium, Robot Framework, Postman/Newman). • Familiarity with scripting languages (e.g., JavaScript, Python, PowerShell). • Understanding of database concepts and SQL for data validation. • Prior experience in Govt. Contracting Accelera Solutions is an Equal Opportunity Employer/Veterans/Disabled

• Analyzing healthcare utilization to identify patterns, variation, and outliers • Identify, quantify and model opportunities to reduce medical costs • Evaluate the effectiveness of medical cost reduction initiatives • Complete analytic process from start to finish and provide recommendations • Develop tools to efficiently compare market performance • Support the intake, prioritization and coordinated execution of ad-hoc analytics requests

Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Senior Manager Job Description & Summary At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. Those in IT quality management at PwC will focus on enabling the delivery of high-quality IT solutions and services through effective quality assurance processes and methodologies. You will be responsible for implementing quality standards, conducting audits, and driving continuous improvement in IT systems and processes. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: - Craft and convey clear, impactful and engaging messages that tell a holistic story. - Apply systems thinking to identify underlying problems and/or opportunities. - Validate outcomes with clients, share alternative perspectives, and act on client feedback. - Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. - Deepen and evolve your expertise with a focus on staying relevant. - Initiate open and honest coaching conversations at all levels. - Make difficult decisions and take action to resolve issues hindering team effectiveness. - Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Quality team you are expected to manage the quality and acceptance of vendor testing deliverables on large and complex software development, infrastructure, SaaS and/or Cloud solutions. As a Senior Manager you are expected to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are expected to contribute to thought leadership on testing tools, test automation, methodology, performance testing and practices to support quality assurance in a continuous delivery model. Responsibilities - Manage quality and acceptance of vendor testing deliverables - Lead large and complex software development projects - Innovate processes to maintain operational excellence - Interact with clients at a strategic level to drive project success - Contribute to thought leadership on testing tools and methodologies - Support quality assurance in a continuous delivery model - Assure standards in performance testing and practices - Oversee the implementation of testing automation What You Must Have - High School Diploma - 6 years of experience in progressive roles managing IT quality assurance and control within software/systems development processes What Sets You Apart - Bachelor's Degree in Information Technology, Computer Systems Analysis, Management Information Systems preferred - Foundations Certification preferred - Leading test methodologies and business application integration - Managing overall testing effort and project testing strategy - Contributing to thought leadership on testing tools and practices - Improving quality of delivery and business benefits - Managing vendor testing deliverables on complex solutions - Designing test cases and analyzing test results - Developing thorough business and application domain knowledge Travel Requirements Up to 20% Job Posting End Date The salary range for this position is: $91,000 - $321,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.  PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.