Role Description As part of Mainframe Automation, this position will be part of a team focused on accelerating the design and performance of our development of automation, integration into platforms (Envision X, AIR, Sidekick), and architectural design of multiple platforms: Automation Point, OPS/MVS, and zOSMF. - Utilize system knowledge and project management skills to design automation for different platforms. - Engineering solutions to bridge tool capabilities with business requirements for a superior client experience. - Identify and design solutions that reduce or eliminate the need for human intervention, enabling our teams to focus on problem management tasks by automating corrective steps in response to specific alert types. - Deliver solutions using agile development methodology. - Assess and analyze the performance of the existing tools to identify gaps and opportunities to ensure proactive detection of issues before they become availability-impacting incidents. Qualifications - BS Degree in computer science or related field and 10 years’ development experience is preferred or equivalent combination of education and experience. - Passionate about creating a world-class client experience and building quality solutions via technology. - Motivated by solving complex problems, identifying opportunities to consistently improve the performance of tools with automation. - Passion and aptitude to learn, curious, sees every challenge as an opportunity. - Strong interpersonal and communication skills to influence, convey information at an appropriate level to the intended audience, and build trusted relationships. - Brings curiosity, keen technical insight, passion for learning that will be instrumental in assessing, analyzing, and uncovering new and better ways to deliver solutions. Requirements - Software development and Programming - Writing and documenting code. - Programming languages: REXX, Assembler. - Code hosting platforms for version control and source code management such as Github. - Software Development Issue tracking and Agile project management Tools such as Jira or Bugzilla (Scrum and Kanban Boards). - Mainframe Operating systems and their sub-components - z/OS, MVS. - Software packaging and distribution. - IT Service Management (ITSM) - Approach to delivering IT services. - IT operations management (ITOM) - Software that handles the tools, environment, and processes for operating such services. - ITIL Framework - Describes the life cycle of service in detail. - DevOPS and Agile methodology principles and practices. Benefits - Unlimited Paid Days Off. - Three health plan options. - 401k with company match. - Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts. - Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement. - Paid childbearing and paternal leave. - Education Reimbursement, Student Loan Assistance or 529 College Funding. - Sabbatical leave. - Wellness program. - Flexible work schedule.

Role Description We are looking for a Senior Software Engineer to join our Docs Engineering Team. In this role, you will bring your technical expertise to our distributed team in order to build, maintain, and support our documentation platform, tooling, and pipelines. You will also work alongside a variety of stakeholders to understand business needs, plan and design solutions, and rollout and promote systems and processes. Versatility and an interest in working across a range of projects and programming languages is essential. We are looking for a formidable systems thinker, a polyglot engineer who views programming languages as tools rather than identities. Someone who knows how to build software using the right methods, both established and new, and who has a drive to improve efficiency and automation through intelligent and informed choices. The Docs Engineering Team is responsible for making available documentation to both internal and external users across the entire Elastic ecosystem. We do this by providing utilities, platforms, and processes by which documentation can be authored, organized, and delivered in both traditional and emerging ways. So as part of our Docs Engineering Team, you won't just be maintaining a platform; you'll be building the sophisticated tooling and pipelines that deliver documentation to the world. You will have the autonomy to help lead the effort in redefining how technical documentation is authored and delivered. If you are a self-motivated engineer who enjoys solving high-level architectural puzzles and isn't afraid to get their hands dirty across different stacks, we want to talk to you. Prior experience with the Elastic product suite is not essential, but is beneficial. Qualifications - Proven experience in building, releasing, supporting, and maintaining software products for a broad user base. - Minimum 8 years of recent software engineering experience, with proficiency in a variety of programming languages (including C#). - Comfortable with AI-assisted coding and a drive to integrate these tools into the modern development lifecycle. - Deep understanding of industry best practices, complex architectures, and the nuances of distributed systems. - Strong focus on usability and developer experience. - Genuine interest in technology. - Excellent communication, collaboration, and interpersonal skills. - Ability to think clearly, work independently, and collaborate effectively across a remote, global team. - Prior experience with Elastic products (though this is not essential). Requirements - Develop, maintain, and support software that bridges the gap between content creation and high-scale delivery. - Work in a multi-language environment across a range of technologies, including C#/.NET. - Leverage AI-assisted coding and emerging tools to radically improve engineering efficiency and automation. - Work alongside the Product Team and other stakeholders to translate business needs into elegant, scalable deployment patterns and processes. - Maintain a relentless focus on usability, ensuring our documentation platforms provide a world-class experience for developers. Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules for many roles. - Generous number of vacation days each year. - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Embracing parenthood with a minimum of 16 weeks of parental leave.

• Design, develop, test, and support APEX applications, ensuring high-quality outputs. • Perform screen and database development tasks, adhering to best practices. • Provide system analysis consultancy, collaborating with customers to define functional and technical requirements. • Conduct unit testing and create test plans to validate report outputs. • Produce documentation, including requirements, analysis, and user guides. • Support existing customer reports and address any issues or enhancements. • Follow documented development standards and implement best practices. • Collaborate with Oracle Support to resolve functional and technical bugs. • Stay updated with the latest Oracle technologies and trends.

• Develop and maintain mobile applications using Flutter. • Design clean, scalable, and maintainable code. • Work with backend teams to integrate APIs and services. • Review code and help maintain high coding standards. • Troubleshoot issues, fix bugs, and improve app performance • Participate in architecture discussions and technical decisions. • Support app releases and deployments to the app stores.