• Ensure customer satisfaction by fostering customer and sales team unity • Work with the customer to understand their strategic vision and objectives • Act as key triage point for assigned accounts and ownership of customer issues • Collaborate with McKesson Account Executives, Optimization Consultants, Clinical Specialists, and more for high-quality service

• Proactively identifies and pursues new sales opportunities through various channels • Manages the entire sales life cycle from initial contact to final deal closure • Drives significant revenue growth by meeting or exceeding sales quota and performance metrics • Negotiates contracts and sets pricing while ensuring full disclosure of all rates and terms to successfully close deals • Conducts sales presentations and tailors product demonstrations as needed to clients • Accurately maintains and updates activity reporting within a CRM system • Maintain and build partnership relationships by addressing client needs and growth opportunities • Stays current on competitive industry landscape to maintain a strategic advantage • Works with internal departments to build, execute, and optimize overall performance and enhance revenue generation

Industrial Account Manager - Tennessee Remote/Field-based Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job: As an Industrial Account Manager, you’ll be part of our field-based Industrial Sales team. You’ll get to: - Manage, grow, and develop a sales territory with a matrix of distribution customers designated to support and represent the total breadth of Stanley Black & Decker industrial solution brands: DeWalt, Stanley, Lenox, Proto, Irwin. - Demonstrate the value of Stanley Black & Decker’s total product portfolio and services by identifying target opportunities, running product trials, and providing the customer with a cost savings analysis report to show the difference between cost and price. - Support customers with ongoing sales service in sales analysis, inventory control, promotions. - Manage administrative aspects and timely reporting for all territory management areas, including Expense Management (travel and samples), paperwork, forecasts, gap plans, upside opportunities, and other requests from leadership. - Establish a value-based communication approach with both distributors and end users that informs customers of new products and motivates distributors to focus on DeWalt and additional SBD brands. - This position involves overnight travel within territory. The Person: You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have: - Bachelor's/Associate degree - 2+ years of direct sales experience in industrial sales is strongly preferred. - Proficiency in Microsoft Word, Excel, and PowerPoint is required. - Proficiency with Salesforce.com or other CRM is preferred. - Demonstrated time management skills, ability to set priorities is required. - Experience working with tools and/or willingness to learn through hands-on training and application. - Willing to provide hands-on training and product demonstrations to customers - Must be able to develop and present programs to both customers and sales organization. The Details: You’ll receive a competitive salary and a great benefits plan, including: - Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement. - Discounts on Stanley Black & Decker tools and other partner programs. And More: We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: - Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. - Learn: Have access to a wealth of learning resources, including our digital learning portal. - Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences. - Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices. What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us! #LI-JA1 #LI-Remote We Don’t Just Build The World, We Build Innovative Technology Too. Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights. Who We Are We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. Benefits & Perks You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners. What You’ll Also Get Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths. Learning & Development: Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too. Purpose-Driven Company: You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices. EEO Statement: All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic. If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password. Know Your Rights: Workplace discrimination is illegal (eeoc.gov)

• Expedite and coordinate the Customer Service claims application and temporary housing placement process. • Ensure correct case and housing assignment. • Act as a primary liaison for customers, carriers, and internal partners. • Qualify housing needs by gathering information related to household composition, lifestyle considerations, accessibility needs, pets, and required amenities. • Conduct housing research using approved platforms, vendor networks, and internal tools. • Coordinate lease documentation, housing approvals, extensions, and related changes. • Communicate clearly and professionally with customers, carriers, and vendors. • Maintain high-touch service throughout the customer’s claim and housing lifecycle. • Develop and maintain effective working relationships with carriers, vendors, and internal partners. • Participate in and support a quality service culture within the Customer Service Team.