• On-site support during neurovascular procedures with a focus on embolization and access products • Collaboration with physicians and clinical teams in the Angio/Cath Lab • Preparation of procedures, including image analysis, product selection, and coordination of the procedural approach • Technical support during procedures • Delivery of product training, especially in the context of product launches • Collaboration with the sales team to promote product use and develop accounts • Providing clinical feedback and relevant market information

• Monitors crisis queues for clients receiving individual therapy, family therapy, and participating in group sessions • Responds to inbound crisis calls providing real-time risk assessment, de-escalation, and safety planning • Screen risk and collaborates on stabilization planning for clients at risk of harm to themselves or others • Completes all required documentation in alignment with compliance standards and Charlie Health's best practices • Serves as key point of contact for crisis triage during client group sessions in collaboration with Senior Care Coaches and Care Coaches • Conducts case consults with Care Team members as needed • Supports all Care Team members (i.e., Primary Therapists, Care Coaches, Group Facilitators, etc.) in collaboration regarding the client's care • Other care coordination tasks as needed • Other tasks and duties as assigned by the Director of Crisis Response and Prevention or the Chief Clinical Officer

• Manage and resolve medical and insurance liens for U.S. personal injury cases. • Negotiate lien reductions with healthcare providers and insurance adjusters. • Prepare settlement documentation. • Support the liens team in keeping cases moving toward resolution. • Assemble, organize, and review client medical bills and records related to lien claims. • Draft and send lien reduction acceptance and disbursement letters. • Develop and implement strategies to expedite the settlement of liens. • Maintain clear communication with clients, healthcare providers, and insurance representatives. • Perform administrative tasks to support case management and ensure smooth operation of the liens team.

• Conduct comprehensive autism assessments for adults via telehealth • Deliver actionable feedback to clients following evaluations and develop personalized post-assessment plans • Write clear, thorough clinical reports that document findings and recommendations • Participate in case consultations and clinical collaborative opportunities • Focus on direct client care while we handle administrative tasks and insurance billing