CrewBloom is an outsourcing company that helps clients start a virtual team while also saving “up to 70% on recruitment and hiring expenses.” The company st
CRM and Marketing Operations Specialist
Location
Colombia
Posted
80 days ago
Salary
0
Seniority
Senior
Job Description
CRM and Marketing Operations Specialist
CrewBloom
• Configure and program promotional offers within the loyalty platform • Test campaigns thoroughly and manage scheduling for successful launches • Set up and manage audience segmentation for targeted communications (email and SMS) • Perform remote testing on integrated systems to ensure functionality and accuracy • Maintain and update platform configurations as needed • Monitor campaign performance and generate reports with actionable insights • Manage and resolve support tickets from clients and end users • Provide phone support for escalated issues and ensure timely resolution • Collaborate cross-functionally to ensure campaigns are executed seamlessly
Job Requirements
- Strong attention to detail and ability to manage multiple campaigns simultaneously
- Comfortable working with technology platforms, data, and system configurations
- Excellent problem-solving skills and a proactive mindset
- Strong written and verbal English communication skills
- Ability to work independently in a remote or distributed environment
- Experience with customer support and handling technical or platform-related inquiries
- Analytical mindset with the ability to interpret data and generate insights
- Technical aptitude and willingness to learn new tools and systems quickly
- Experience with loyalty platforms or POS systems is a plus
- Spanish language skills are a plus
Benefits
- Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
- Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
- Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
- Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
- Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
- Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
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