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Cross Border Talents

🌎 Your international recruitment partner for hard to find professionals and jobs all over the globe.

Spécialiste Support Client

Customer SupportCustomer SupportFull TimeRemoteSeniorTeam 201-500Since 2013H1B No SponsorCompany SiteLinkedIn

Location

Greece

Posted

78 days ago

Salary

€1.1K - €1.5K / month

Seniority

Senior

Bachelor DegreeFrenchEnglish

Job Description

Spécialiste Support Client

Cross Border Talents

• Assister les clients francophones via téléphone, email et chat • Fournir des solutions rapides et précises avec une approche cordiale et empathique • Aider les clients à résoudre des problèmes liés aux services ou aux comptes • Mettre à jour et gérer les informations dans les systèmes internes • Collaborer avec l'équipe pour garantir une expérience client optimale

Job Requirements

  • Langues requises : Français (C2 ou supérieur) + Anglais (minimum B2)
  • Assister les clients francophones via téléphone, email et chat
  • Fournir des solutions rapides et précises avec une approche cordiale et empathique
  • Aider les clients à résoudre des problèmes liés aux services ou aux comptes
  • Mettre à jour et gérer les informations dans les systèmes internes
  • Collaborer avec l'équipe pour garantir une expérience client optimale

Benefits

  • Bonus mensuel jusqu'à 10% selon performance
  • 13ᵉ et 14ᵉ mois payés annuellement
  • Suppléments légaux : Heures de nuit (22h00-06h00) : +25% sur le salaire horaire de base
  • Dimanches et jours fériés (si inclus dans le planning) : +75% sur le salaire horaire de base
  • Autres avantages : Formation rémunérée avec instructeurs certifiés
  • Cours en ligne gratuits de langue grecque
  • Assurance santé + réductions supplémentaires pour les employés
  • Bureau moderne avec espaces de détente et ambiance internationale
  • Opportunités de croissance interne et évolution de carrière
  • Événements d'entreprise, team building et initiatives sociales

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