• Lead and oversee infrastructure and network-focused projects from initiation to delivery. • Coordinate work across multiple factory, infrastructure, and security teams. • Manage dependencies between several parallel projects, often in cooperation with other Project Managers. • Act as a key point of alignment between network, security, and infrastructure stakeholders. • Ensure project plans reflect network and security change requirements. • Track progress, risks, and issues, ensuring timely escalation when needed. • Facilitate communication across technical and non-technical teams. • Support governance, reporting, and stakeholder updates at program level.

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together We support providers who care for UnitedHealthcare (UHC) Medicaid and CHIP members across five counties in southeastern Pennsylvania: Philadelphia, Montgomery, Bucks, Chester, and Delaware. Our team includes a Clinical Quality Manager, a Quality Director, and a Quality Nurse. This role will serve as the second Quality Nurse on the team. Within our same department we have a member outreach team also and another responsible for NCQA policy and Performance Improvement Projects. Our primary goal is to promote our local Pay‑for‑Performance program and support providers in achieving the highest possible incentive outcomes by meeting HEDIS® and state quality measures. In addition, we provide ongoing support to provider groups engaged in value‑based contracts, which also include HEDIS® and state‑mandated quality measures tied to defined performance benchmarks. You’ll enjoy the flexibility to work remotely * within Montgomery and surrounding counties as you take on some tough challenges. Primary Responsibilities: - Quality Program Leadership & Provider Support - Oversee ongoing provider practice engagement and community education related to state specific quality measures - Collaborate closely with the Quality Manager and Quality Director to coordinate an interdisciplinary approach that improves provider’s performance - Serve as the primary resource for provider focused clinical quality improvement and management programs - Educate providers and office staff on quality program requirements, including analysis of provider level outcomes, monitoring of key metrics, and support in meeting quality standards, contractual obligations, and pay for performance targets - Clinical Quality & Compliance - Ensure activities align with State, CMS, NCQA, and other regulatory requirements - Support providers in evaluating member care, identifying care gaps, and developing action plans using evidence based guidelines and quality tools (HEDIS®, NCQA, CMS, state specifications) - Conduct onsite medical record audits to assess coding, documentation, quality compliance, and service delivery standards - Investigate documentation gaps or system issues impacting measure performance, provide feedback, and monitor resolution to completion - Data Analysis, Reporting & Record Management - Analyze quality data to identify trends, opportunities for structured data, and gaps in care at the provider and member levels - Maintain care opportunity reports, track encounter history, and support quality related studies or initiatives as directed by the Health Plan - Support medical record collection and abstraction processes for Pre Season (April-January), Hybrid (January-April), PAPM Maternity (April-July) and other review periods to optimize measurement and reporting - Prepare and distribute reporting, and analytics related to care gaps, performance trends, and member outreach opportunities - Provider Practice Transformation & Education - Lead targeted practice level quality improvement initiatives through clinical education and deployment of approved materials - The role assists contracted providers with analyzing member care, trending quality compliance at the provider level, and developing action plans and programs to support provider practices in continuous quality improvement using approved clinical practice guidelines, HEDIS®, CMS, NCQA and other tools - Provider education regarding the quality improvement program involves analysis and review of quality outcomes at the provider level, monitoring, measuring, and reporting on key metrics to assist providers in meeting quality standards, state contractual requirements and pay for performance initiatives based on HEDIS® measures - Deliver training on documentation, coding, billing, state mandated quality metrics, profiling, pay for performance methodologies, and medical record review criteria - Serves as subject matter expert (SME) for assigned HEDIS®/ State Measures, preventive health topics, leads efforts with clinical team to research and design educational materials for use in practitioner offices; serves as liaison with key vendors supporting HEDIS® / State Measures; consults with vendors to design and implement initiatives to innovate and then improve HEDIS®/State Measure rates - Care Gap Closure & Targeted Quality Improvement - Drive closure of open care opportunities, including preventive services, chronic condition management, and other quality measures through HEDIS® data collection - Identify population level barriers to care and recommend evidence based strategies to close clinical gaps and improve outcomes - Provide follow up education or interventions for practitioners based on chart audit findings to support continuous quality improvement - Relationship Management & Community Engagement - Build and maintain solid relationships with internal and external stakeholders, including providers, practice staff, community organizations, and public health partners - Participates, coordinates, and/or represents the Health Plan at community-based organization events, clinic days, health department meetings, and other outreach events focused on quality improvement, member health education, and disparity programs as assigned - Document and escalate non clinical or service related provider concerns to appropriate departments (Provider Relations, Chief Medical Officer, etc.) - Operational & Cross Functional Collaboration - Coordinate with other departments on projects and initiatives that intersect with quality performance, regulatory activities, or provider engagement - Work independently and within a highly matrixed team environment, managing competing priorities while meeting deadlines - Perform additional duties as assigned by Quality Leadership Challenges of the role This role can be challenging for individuals who: - Struggle with managing multiple priorities at once, as quality work often involves juggling several projects, deadlines, and stakeholders simultaneously - Are not naturally self sufficient or self motivated, since the role often requires taking initiative, problem solving independently, and driving improvements without constant direction - Are uncomfortable working with data, including reviewing and analyzing information in Excel, running or interpreting reports, and creating clear, professional presentations - Do not feel confident presenting information or speaking in public, as sharing findings with leadership, committees, or clinical teams is a core part of the work - Prefer routine, predictable tasks, because quality roles frequently shift based on organizational needs, audit findings, or emerging quality concerns - Have difficulty navigating change, as the job involves implementing new workflows, policies, and performance improvement initiatives across teams - Are uncomfortable giving feedback or addressing performance gaps, even in a constructive, supportive way - Do not enjoy collaborating across multiple departments, since relationship building with clinicians, leadership, and operational partners is essential - Struggle with regulatory or compliance details, as the role requires understanding, interpreting, and applying standards from accrediting and regulatory bodies - Have trouble documenting processes, writing summaries, or communicating findings clearly and concisely You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Registered Nurse licensure in the state of PA - Experience in clinical quality, patient safety, risk management, or performance improvement - Experience leading or facilitating performance improvement within scope - Knowledge of HEDIS® measures technical specifications - Familiarity with quality measurement tools, such as dashboards, scorecards, databases, or EHR reporting tools - Intermediate proficiency in Microsoft Office applications, particularly Excel and PowerPoint - Demonstrated solid documentation and organization skills - Willingness to travel to community-based events for assigned groups up to 10%25 - Driver’s License and access to reliable transportation Key Competencies: - Attention to detail and accuracy - Critical thinking and clinical judgment - Collaboration and relationship building - Ability to educate providers or administrative staff and provide feedback constructively on performance - Adaptability and comfort with change *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Company Profile At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally-native, data-empowered solutions. Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team. Finding the right match for this role is a critical aspect of continuing that success. Overview We are seeking an experienced Technical Program Manager to support Phase 2 and Phase 3 of a large-scale Salesforce transformation initiative. This role will be instrumental in consolidating multiple legacy Salesforce instances into a single, standardized, and enhanced platform while decommissioning outdated tools, portals, and systems used by customer support and sales teams. The ideal candidate is a hands-on program leader who has strong Salesforce implementation experience and can provide immediate support to leadership, and drive execution across multiple workstreams to consolidate changes and enhance the platform. This is a remote role that will require occasional travel to the client site in Houston, Texas. All qualified candidates MUST be authorized to work in the United States without requiring visa sponsorship or transfer. Please note that we do not work C2C.   Responsibilities Program Execution & Delivery - Lead and support Phase 2 and Phase 3 of a Salesforce implementation and consolidation program - Oversee migration from multiple legacy Salesforce instances to a unified platform - Coordinate decommissioning of legacy portals, tools, and systems Project & Program Management - Develop and maintain comprehensive project plans, timelines, and deliverables - Drive workstream management, execution, and cross-functional alignment - Prepare executive-level status reports, dashboards, and communications - Ensure program milestones, risks, and dependencies are actively managed Stakeholder & Vendor Management - Partner closely with program leadership to provide immediate operational and strategic support - Collaborate with cross-functional stakeholders including: - Development teams (including external vendor partners) - Change management teams - Business sponsors and leadership - Frontline sales and customer support users - Act as a liaison between technical and business teams Salesforce Implementation Support - Support implementation and optimization of Salesforce capabilities - Ensure alignment across: - Service Cloud - Sales Cloud - Marketing Cloud (preferred) Strategic Planning & Documentation - Support strategic planning initiatives and roadmap development - Own program documentation including governance materials, reporting, and process documentation - Drive best practices in program management and Salesforce delivery

Sales and Program Manager High Impact, Purpose Driven Organisation Position Summary: We seek a Sales & Program Manager to lead our Client’s program in the Philippines, and to support its plans for expansion across Southeast Asia. This role will focus primarily on sales and relationship development, working with corporate and community partners to secure bookings for Client workshops and social impact programs. In addition to business development activities, the successful candidate will facilitate program sessions, coordinate event logistics, and manage basic program inventory and materials required for workshop delivery. This position offers an opportunity to play a key role in establishing our client’s programs in the Philippines and contributing to the delivery of genuine global social impact. Key Duties and Responsibilities: Business Development & Sales: • Identify and develop relationships with corporations, event companies, community groups, and other organizations interested in participating in Client team building and corporate volunteer programs. • Present the Client program to prospective partners and clients. • Generate bookings for Client workshops and impact programs. • Build and maintain strong relationships with partner organizations. • Support the development of a sustainable pipeline of program opportunities. Program Delivery: • Facilitate Client workshops and events for participating organizations. • Deliver engaging presentations to groups of participants. • Ensure workshops are delivered professionally and in alignment with SolarBuddy program guidelines. • Represent Client with professionalism and enthusiasm in all external engagements. Program Coordination: • Coordinate the planning and delivery of program events. • Liaise with partner organizations regarding event scheduling and requirements. • Ensure all materials and program components are prepared for successful delivery. Inventory & Logistics Coordination: • Maintain oversight of Client program materials and equipment. • Track inventory quantities and program supplies. • Arrange courier or transport services for delivery and collection of program materials where required. Reporting & Administration: • Maintain records of program activities and sales pipeline. • Provide updates and reports to the Client leadership team. • Support general program administration as required. What we are looking for: Essential Skills & Experience: • Demonstrated experience in sales, business development, or relationship management. • Strong presentation and communication skills, including the ability to confidently present to groups. • Experience engaging with corporate or community stakeholders. • Self-motivated with the ability to work independently. • Strong organizational and coordination skills. • Professional English communication skills. Desirable Experience: • Experience in event facilitation or training delivery. • Experience working with social enterprises, NGOs, or purpose-driven organizations. • Experience managing small projects or programs. Personal Attributes: The successful candidate will demonstrate: • Passion for social impact and community engagement • Strong interpersonal and relationship-building skills • Confidence speaking in front of groups • A proactive and self-driven work style • Professionalism and reliability • The ability to represent Client’s mission with authenticity and enthusiasm Work Location: • The position will be based in Metro Manila. • Permanent WFH (however, candidates must be residing permanently within Metro Manila) • Occasional travel within the Philippines or Southeast Asia may be required as the program expands. We’re Offering: • Indicative salary range: P80,000 to P100,000 per month, depending on qualifications and experience • The remuneration package may include: - Base salary - Performance-based incentives aligned with program growth and sales outcomes Statutory benefits in accordance with Philippine employment regulations