Manage client relationships and satisfaction for Employee Assistance Programs, coordinate onboarding and training, analyze program utilization to improve engagement, and collaborate with internal teams to customize and expand service offerings.

Manage branch operations and sales, lead a team to deliver exceptional customer service, develop community relationships, and ensure adherence to regulatory policies while driving business growth and enhancing customer relationships.

Title: Foundation Training Manager Location: MarketStar HQ - Ogden, UT - Hybrid Job Description: Full time job requisition id R20760 If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!  About the Foundation Training Manager: Join the MarketStar Foundation as the Training Manager for the Pro Sales Pathway program. This role manages and facilitates Foundation training programs, including Tech Sales Pathway and Professional Sales Pathway, overseeing cohorts end-to-end, supporting recruitment, managing grant relationships, and reporting outcomes to stakeholders. Working closely with internal partners, recruiting teams, and MarketStar employees, this role ensures strong program alignment, participant success, and meaningful community impact. If you’re passionate about community-based education and making a difference, this is your opportunity to shine Location: Ogden, UT – Hybrid What Will You Do? • Program Management & Facilitation - Manage and facilitate Foundation training programs, including Tech Sales Pathway and Pro Sales Pathway. - Oversee training cohorts from onboarding through completion, ensuring a high‑quality participant experience. Facilitate live and/or virtual training sessions as required. - Serve as the primary point of contact for participants throughout the training lifecycle. - Drive student success by grading assignments, managing day‑to‑day program tasks, and building confidence in future sales professionals. • Recruiting & Cohort Support - Support recruiting efforts for Foundation training programs in partnership with internal recruiting teams and program partners. - Assist with outreach, application review, and cohort selection processes. • Data, Reporting & Stakeholder Communication - Track program performance, outcomes, attendance, and participant data. - Build and maintain simple dashboards or trackers for grading, milestones, and program progress. - Prepare and present insights and results through Quarterly Business Reviews (QBRs) for internal leaders, partners, and external stakeholders. - Collect feedback and survey results, compile metrics, and create concise reports highlighting outcomes and lessons learned. • Grant Management & Compliance - Ensure accurate documentation and reporting aligned with grant requirements and Foundation impact metrics. - Manage grant relationships related to Foundation training programs. - Oversee reimbursement submissions and ensure timely, accurate documentation for grant approval. - Maintain compliance with grant terms, timelines, and reporting expectations. • Content Review & Cross‑Functional Alignment - Review and align training content to ensure consistency, relevance, and alignment with program objectives. - Support content updates, revisions, and continuous improvements in collaboration with internal partners and subject matter experts. - Work cross‑functionally with Foundation partners, MarketStar employees, recruiting teams, and other stakeholders to support program success. What Will You Need to Succeed? - Established background with related work experience in a sales environment (Learning Development, Sales Enablement, Inside/Outside Sales) with in-depth knowledge of sales processes and methodologies. - Certification or proven experience as a Sales Trainer or similar with experience managing and facilitating training programs, cohorts, or educational initiatives. - Strong organizational skills with the ability to manage multiple programs, timelines, and stakeholders. - Strong project management skills with the ability to manage multiple projects simultaneously. - Strong team player with excellent collaboration skills. - Self-motivated and resourceful, with the proven ability to multi-task and operate successfully under tight deadlines and time pressure. - Genuine enthusiasm for driving community impact through philanthropy and volunteer initiatives. - Exceptional verbal and written communication skills with the ability to convey ideas clearly and professionally. What We Offer:  In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:  - Structured learning and career development programs - Mental health program - Generous Paid Time Off policy  - Paid medical leave - Child/Dependent care reimbursement  - Education reimbursement - 401k match, hardship loan program, access to financial wellness advisor - Comprehensive healthcare coverage including medical, dental, and vision  Compensation Range: $80,000.00 - $85,000.00 The salary for this position is $80,000.00 annually. This pay structure may also include a variable bonus component of $5,000.00 annually. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process. MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process.

Assist in coordinating the interviewing and hiring process, support onboarding, organize reports to forecast area needs, and maintain communication with staff to enhance overall operational efficiency in the training department.