• Develop and implement Engagement Studio journeys, automation rules, and scoring models. • Collaborate with teams to enhance marketing strategies and audience engagement. • Analyze and optimize campaigns using Salesforce Marketing Cloud features. • Ensure compliance with email deliverability best practices and maintain sender reputation.

• Design, implement, and enhance Salesforce solutions, contributing directly to configuration and custom development work. • Act as a senior hands-on developer for complex features, integrations, and performance-sensitive components. • Define and refine Salesforce data models, security configurations, and sharing strategies as part of active delivery. • Balance declarative capabilities and custom code to deliver effective, maintainable solutions. • Design, build, and support integrations with external systems using APIs and established integration patterns. • Serve as a technical lead within Agile teams, participating in sprint planning, estimation, and solution decomposition. • Review and contribute to code and designs to ensure quality, consistency, and alignment with best practices. • Troubleshoot and resolve complex issues related to performance, data integrity, and integrations. • Establish and evolve practical technical standards, reusable components, and patterns through real-world application. • Support CI/CD pipelines, deployments, and release activities in collaboration with DevSecOps and QA teams. • Mentor developers through code reviews, pairing, and day-to-day technical guidance. • Continuously assess Salesforce platform capabilities and apply new features where they provide clear delivery or operational value.

• As a Senior Salesforce Developer, you will architect, design, build, and deliver technical solutions on the Make-A-Wish America Salesforce platform to support the Make-A-Wish National Office and chapters across the United States. • This role will be part of the Salesforce -IT Applications team responsible for analyzing complex business problems and implementing solutions that will enhance the functionality of our growing business applications environment. • The role will deliver work within an agile framework. • The role will also take responsibility for creating design specifications, developing unit test scripts for configuration and code, and preparing technical documentation. • This role will build and maintain positive relationships within internal technical teams, vendors, and product teams to deliver value. • The position requires the ability to function successfully in both team and independent work environments to support the Make-A-Wish National Office and chapters across the United States.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Solutions Architect, you'll be a credible advisor to GitLab prospects and customers across ASEAN. You'll help them understand how GitLab's DevSecOps platform addresses technical requirements and business objectives across the software development lifecycle. You'll guide organisations through digital transformation, from planning to monitoring, using your technical expertise, knowledge of cloud and modern software development practices, and strong customer focus. Reporting to a regional Solutions Architect Manager and partnering closely with Account Executives and cross-functional teams, you'll lead technical evaluations, including proof of value initiatives and workshops, help shape solution architectures, and serve as the voice of the customer to Product Management. In your first year, you'll focus on driving successful platform adoption, supporting revenue growth through solution selling, and building long-term, strong relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape. What you’ll do - Guide technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle, advancing qualified opportunities and increasing proof-of-value progression to successful evaluation outcomes. - Manage the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments, improving evaluation cycle time and supporting timely, high-quality customer decisions. - Work closely with Account Executives and regional sales teams across ASEAN to shape and execute account strategies that support new customer acquisition, expansion, and measurable revenue growth. - Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation to increase platform adoption and develop long-term GitLab advocates. - Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, recommending improvements to existing approaches to improve return on investment, shorten delivery cycles, and accelerate platform adoption. - Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by providing feedback, use cases, and competitive insights that inform roadmap priorities and strengthen market positioning. - Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral that improve customer and partner enablement at scale. - Invest in your own growth and development through ongoing learning, mentorship, and knowledge exchange to continuously improve team effectiveness and the impact of the Solutions Architect function. What you’ll bring - Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation. - Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows. - Hands-on experience with GitLab or comparable source control, CI/CD, and DevSecOps platforms, and the ability to map platform capabilities to customer use cases. - Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams. - Ability to manage technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments. - Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical stakeholders. - Skill in building strong relationships, listening closely, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing. - Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. About the teamWe, the Solutions Architect team, are part of GitLab's Sales organisation and partner closely with Account Executives to help customers realise the full value of GitLab's AI-powered DevSecOps platform. We work asynchronously across regions to exchange best practices, create reusable technical collateral, and assist one another in solving complex customer challenges. Our team is focused on helping customers modernise software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. How GitLab will support you - Benefits to support your health, finances, and well-being - Flexible Paid Time Off - Team Member Resource Groups - Equity Compensation & Employee Stock Purchase Plan - Growth and Development Fund - Parental leave - Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.