• Lead, mentor, and support software engineers • Continuing development of our SaaS application • Refactor and polish existing code to improve performance, usability, and maintainability • Implement new features based on product roadmap and customer feedback • Write and maintain unit tests and technical documentation • Collaborate with other developers and teams • Support customer technical issues

We are looking for an SFDC Developer with strong expertise in Apex, Lightning Web Components (LWC), and Integrations. The ideal candidate will be responsible for developing, customizing, and integrating Salesforce solutions to meet business needs while ensuring performance and scalability. At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

• Demonstrate the ability to acquire new skills and techniques and apply them within assigned engineering tasks • Perform analysis and troubleshooting of complex software constructs • Participate in defining coding standard practices and procedures for adoption by the team and technology organization • Lead the research, design, and development efforts of moderately complex software components • Construct unit tests over complex algorithms to ensure a high degree of quality in code • Receive direction and coaching from more experienced engineers and mentor less experienced engineers • Collaborate with other engineers on the team and across the technology organization • Participate in reviewing and providing feedback on complex code algorithms • Author complex technical documentation and design sketches at a feature level • Provide high level estimates at an epic level • Participate in functional requirements review with Product Owner • Able to recognize and adjust when a task is becoming a time-sink • Help others see that quality is critical to the success of a project • Encourage the team to stay focused and on track moving towards the team sprint commitment • Ask probing/clarifying questions during a discussion to ensure all ideas are vetted • Represent the team in cross-functional meetings • Respectfully identify potential "trouble spots" with other's ideas during discussions

Hi, I'm Arpana D.R, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channelling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams and gain real experience in the software industry. We pride ourselves on a recruitment process that is inclusive and allows our applicants multiple opportunities to shine. Job Description You will be a Software Development Engineer II within the Encompass Product Delivery Engineering team. - Full Stack Development: Design and develop high-performance, scalable full-stack applications using modern frontend frameworks (Angular/React) and robust backend services. - AI-Driven Engineering: Utilize recent AI-based development tools (e.g., GitHub Copilot, Cursor, ChatGPT) to optimize design, code generation, and debugging processes. This is a core requirement for the role. - API Excellence: Architect, implement, and invoke complex RESTful APIs that serve as the backbone for Encompass engineering initiatives. - End-to-End Ownership: Understand business requirements (features), interact with Product Owners/Architects during grooming, and deliver features with expected quality. - Quality & Automation: Write comprehensive unit tests and leverage automation frameworks like Playwright and RobotFramework to ensure regression-free releases. - Mentorship: Guide junior team members, perform code reviews, and contribute to the team's technical growth. Is this opportunity right for you? We are looking for candidates who have: - A bachelor’s degree in computer science, Computer Information Systems or a related discipline. - Experience: 3-5 years of hands-on experience in the design and development of full-stack applications. - Product Knowledge: Experience with, or a strong willingness to master, the Encompass configuration layer and EPM. - Frontend: Expert knowledge of Angular or React, complemented by strong HTML5 and CSS3 skills. - Backend & Integration: Strong experience in REST API implementation and invocation. Familiarity with C/C++, Perl, or Shell scripting in a Unix/Linux environment is highly preferred. - AI Tools: Proven capability in using AI tools for development (Copilot, Cursor, etc.) to enhance productivity and code standards. (Required) - Testing: Hands-on experience with modern testing frameworks such as Playwright and RobotFramework. - Databases: Proficiency in Oracle or MSSQL Databases. - Agile: Experience working in a SAFe, Scrum, or Kanban environment. CSGer Perks & Benefits: - Work from Home, in-office, or hybrid - Employee Belonging Groups - Healthcare: Dental, Medical, and Vision - Paid Vacation, Volunteer, and Holiday Time Off - And so much more! Location(s): India Remote Accommodation: If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Guiding Principles: Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. Our Story: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.