The next generation transport management system for road transport
Solutions Engineer
Location
Illinois
Posted
56 days ago
Salary
0
Seniority
Senior
Job Description
Solutions Engineer
Qargo TMS
• Deliver engaging technical demos and walkthroughs of the Qargo TMS platform. • Tailor demo environments and solution configurations to accurately reflect customer workflows and operational requirements. • Analyse customer needs and provide recommendations on product fit, integration requirements, and system usage. • Support Business Development Managers with technical scoping and feasibility assessments. • Translate customer requirements and sales conversations into structured technical feedback for Product and Engineering teams • Maintain expert-level knowledge of Qargo’s features, roadmap, integrations, and API capabilities. • Assist in preparing technical proposals and detailed platform walkthrough documentation. • Work closely with Product, Engineering and Customer Success teams to ensure customer requirements are understood and incorporated into product development. • Provide input on improving demo tooling, training materials, and customer onboarding processes. • Apply transport/logistics domain knowledge to guide customers on best practices. • Stay informed about sector trends, regulatory requirements, and technology changes that affect customer needs.
Job Requirements
- Based in Chicago
- Multiple years of relevant experience in a customer-facing role (e.g. support, onboarding, consulting, pre-sales, or similar)
- Experience in the transport or logistics sector is essential. Strong understanding of industry processes, workflows, and operational challenges.
- Strong communication and presentation skills with both technical and commercial audiences.
- A hands-on, analytical approach to problem-solving
- Experience with CRM systems (like HubSpot) and demo tooling
- Experience in a SaaS environment is a strong advantage
- A valid US drivers license and willingness to travel occasionally for on-site demos and customer meetings
Benefits
- A competitive salary package with attractive benefits
- A role with responsibility, ownership, and impact from day one
- Growth opportunities to match your ambitions
- A fast-paced international environment where you’ll learn something new every day
Related Guides
Related Categories
Related Job Pages
More Solutions Engineer Jobs
Senior Solutions Engineer (Presales, Asia)
iManageFounded in 2015, iManage is a people-focused software company that offers work-product management solutions for accounting, financial services, real estate, law
This is a remote, full-time position based in Singapore. While we are a global team that leverages the latest technology to communicate with our colleagues and customers across the globe, this role does require travel for in-person collaboration with your team, in addition to customer, prospect and iManage Partner meetings and events throughout South-East Asia (initial territory), and potentially in India, Japan, China (PRC) and South Korea. Being a Solutions Engineer at iManage Means… You will act as a trusted advisor to clients and prospects, leveraging your in-depth knowledge of the iManage platform to design tailored solutions, address technical challenges, and drive successful sales engagements. You will have the opportunity to collaborate closely with Sales, Product Management, and Implementation teams to ensure seamless handoffs and alignments throughout the Sales Cycle. With a customer-centric mindset, you will use your ability to devise creative solutions that address client challenges and deliver exceptional value. As a Solutions Engineer in the pre-sale process, you will use your expertise in solution architecture, design, and cloud technologies to provide expert guidance on topics ranging from APIs and integration to AI and machine learning fundamentals. Here is what one of our leaders, Luke Creswick- Senior Solutions Engineering Manager APAC, has to say about the opportunity: “At iManage we’re providing truly cutting‑edge solutions, integrating advanced AI capabilities directly into our cloud platform. In this role, you’ll engage with colleagues, customers, prospects, and partners who are on the front lines of adopting transformative AI solutions, helping them integrate next‑generation capabilities into their businesses. If you’re excited by the idea of positioning innovative AI technology and shaping how legal and professional services firms leverage it, this role is for you.” iM Responsible For… - Acting as the technical lead in the pre-sales process, providing expert guidance on iManage solutions to clients and prospects. - Conducting in-depth discovery sessions to understand client requirements and propose solutions aligned with their business objectives. - Designing and delivering tailored product demonstrations, proofs of concept, and workshops to showcase the capabilities of the iManage platform. - Identifying and addressing technical gaps or challenges, proactively offering innovative solutions to enhance client outcomes. - Developing and maintaining strong relationships with key stakeholders at all levels, establishing trust and credibility. - Staying current with iManage product updates, industry trends, and competitive offerings to ensure relevance in client engagements. - Creating technical documentation, solution diagrams, and proposals as needed to support sales efforts. - Mentoring less experienced pre-sales team members, sharing knowledge and best practices to elevate team performance. - Responding to client & prospect RFx and infosec questionnaires. - Developing, maintaining, and evolving demo environments ensuring pre-sales have the best platform to showcase our capabilities. iM Qualified Because I Have… - 6+ years of experience in a technical pre-sales or similar function within the B2B SaaS space. - A strong technical background with experience in solution design, integrations, and cloud platforms. - The proven ability to work cross-functionally with Sales, product and delivery teams. - A customer-centric mindset, with a focus on understanding and exceeding client expectations. - Experience in identifying gaps in client requirements or processes and proposing appropriate solutions. - Strong communication skills, including the ability to present complex ideas to a variety of audiences. - The ability to travel within Asia as needed. Bonus Points If I Have... - Experience within the legal tech or document management space. - Current knowledge of AI market trends, and how AI can drive Presales efficiency and effectiveness. - Knowledge of APIs, data migration, and/or basic scripting (PowerShell, Python) - Hands on experience with iManage products. Don't meet every qualification listed above? At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… - Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture. - Have flexible work hours that allow me to balance my ‘me time’ with my work commitments. - Collaborate with a diverse team across APAC, focus on impactful work, solving complex, real challenges utilising the latest technologies. - Own my career path with our internal development framework. Ask us more about this! - Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning. - Join an innovative, industry leading SaaS company that is continuing to grow & scale! iManage Is Supporting Me By... - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary and commission plan that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Offering comprehensive Private Health Plan and Superannuation. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. - Caring for my mental health and well-being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more. About iManage…At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy, but it is ambitious and rewarding. So, we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/ #LI-SR1 #LI-Remote
• Drive the Sales Motion: Partner with Enterprise Account Executives through the full sales cycle, from technical discovery and qualification through POCs, security reviews, and final technical close. • Design Tailored Architectures: Create solution designs that map F5's AI security capabilities to complex FS environments, including hybrid cloud, legacy cores, and existing data platforms. • Execute High-Impact Demos: Build and deliver compelling demonstrations of inference-layer protection, model red-teaming, and agent defense that prove value against FS success criteria like fraud reduction and compliance. • Navigate Risk & Compliance: Serve as a domain expert on AI/model risk, operational resilience, and regulatory frameworks, leading technical responses for RFIs/RFPs and security questionnaires. • Influence the Product Roadmap: Work cross-functionally with Engineering and Product teams to relay field feedback from FS customers, ensuring our AI security portfolio evolves with industry-specific needs. • Ensure Customer Success: Support the onboarding of new wins, providing clear architectural documentation and best-practice handovers to the Customer Success team.
Solutions Engineer, Commercial
DrataDrata is the smartest way to achieve continuous framework compliance for SOC 2, ISO 27001, HIPAA, GDPR, and many more.
Title: Solutions Engineer, Commercial - West Location: Hybrid - San Francisco Department: Sales Employment Type: Full time Location Type: Hybrid Job Description: Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: - Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. - Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. - Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. We pair that high-velocity culture with a thoughtful hybrid model because we believe flexibility and collaboration both matter. That’s why in the Bay we come together in-office Tuesday through Thursday our high‑impact collaboration days where teams align, strategize, and innovate. Mondays and Fridays are flexible, giving you space for focused work, balance, and autonomy. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. - See the Speed: Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years - Hear the Voice of the Team: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. - Experience the Impact: See why we are consistently recognized on Fortune's Best Workplaces lists. - Connect with Us on Socials: LinkedIn - follow us for company updates, employee stories, and career news. Job Summary: We are looking for a seasoned, hardworking, smart and over achieving Solutions Engineer with proven experience and a passion for selling technology solutions to senior executives. You will be responsible for selling into new prospects as well as farming back into existing customers to ensure high renewal and customer satisfaction levels. Measures of success include new customer acquisition rates, renewal rates, up-selling, cross-selling, customer satisfaction and contribution to overall sales team and business success. What you’ll do: - Partner with sales executives to plan, prepare and execute on strategic deals in sales cycles - Create a process from the ground-up to streamline the communication and increase efficiencies - Manage all technical aspects of RFP / RFI responses - Effectively communicate client needs to the R&D teams for future product enhancements - Focus on shortening the sales cycles while providing technical support on proof of concepts without overcomplicating the buyer’s journey. - Support sales executives with solution selling into prospect account base - Successfully match customer pain/requirements to proposed solutions - Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition - Collect and document competitive intelligence - Model the financial business case associated with each sales opportunity What you’ll bring: - 3+ years of experience as a Sales/Solutions Engineer preferably in the SaaS space. - Preferred knowledge of cloud providers, such as AWS, GCP, etc - Experience building out proof of concepts - Proven track record selling/supporting complex enterprise solutions - Ability to forge strong, long-lasting relationships with senior executives - Ability to creatively explain and present complex concepts in an easy to understand manner - Solid technical background with understanding and/or hands-on experience in software development and web technologies - Excellent written and verbal communication skills - Excellent presentation and creativity skills How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your Life at Drata. - Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. - Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. - Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. - Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. - Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. - Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and/or stock, typically in the form of Restricted Stock Units (RSUs). The expected OTE range for this role is $186,600 - $230,500, subject to change. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. This range may be modified in the future and final offer amounts may vary from the amounts listed above.
• Post-sales technical support for Arista products focusing on Cloudvision • Respond to customer product inquiries • Resolve customer concerns during installation, operation, and maintenance • Troubleshoot problems with hardware/software applications • Document customer communication and recurring technical issues




